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Recensioner av Novotel Goa Candolim Hotel

5 out of 5
Novotel Goa Candolim Hotel
Anna Waddo, Main Candolim Road, Bardez, Candolim, Goa

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 126 av 308 recensioner" "
8 - Bra i betyg. 105 av 308 recensioner" "
6 - Okej i betyg. 37 av 308 recensioner" "
4 - Dåligt i betyg. 26 av 308 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 308 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Abhishek

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

prash's

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is perfect, but food is very costly.
Bodde här 4 nätter i april 2024

8/10 Bra

Neha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, a little under maintained. The room smelled like a mix of freshner and cigarettes which went away with time. Rest everything was great!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Amandeep

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Set in a prime location, the property boasts a team of respectful and caring staff. The service effortlessly meets the high standards. Our 4-night stay was enhanced by delightful meals at their restaurant, 'The Square,' where both the food and service were impeccable. A standout was Milan, one of the waiters, whose warm smile and attentive care enriched our experience. The rooms were cozy, well-kept by diligent housekeeping throughout our visit. In summary, it was a splendid experience, highly recommended for anyone seeking a memorable and comfortable stay.
Bodde här 4 nätter i januari 2024

8/10 Bra

Clare

Reste med sin partner
Gillade: Renlighet och personal och service
Ideal location. Staff very friendly and helpful. Unfortunately the hotel is not making full potential of restaurant or bar area which would improve the experience. Overall a good stay
Bodde här 7 nätter i januari 2024

8/10 Bra

Jatin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent breakfast , very helpful reception staff . Stayed one night . Near to new North Goa airport
Bodde här 1 natt i januari 2024

4/10 Dåligt

Bharath

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Decent hotel, but terrible location
Got great service from the hotel staff. Breakfast buffet was good. But the rooms were small. Location was bad. Candolim beach is 1km away and easily walkable, but it's extremely difficult to commute to far away beaches if you don't have a personal vehicle. Taxis at and around the hotel are ridiculously overpriced. Goamiles app doesn't work.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Stephen M

Good Hitel
I really enjoyed my stay. The entire team were so friendly and helpful
Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

Gladwyn

Affärsresenär, Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
The room was very stuffy and cramped up Sleeping arrangement for 3 rd person if staying in the room is terrible Very few staff so the service level is pathetic
Bodde här 1 natt i december 2023
Svar från General Manager 24 dec. 2023
Dear Gladwyn,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ranju SINGH

6/10 Okej

Nicole

Gillade: Personal och service
Bodde här 5 nätter i december 2023
Svar från General Manager 24 dec. 2023
Dear Nicole,Thank you for taking out time and sharing your stay experience with us.We look forward to welcome you back at Novotel Goa Candolim.Sincerely,Ranju SINGH

6/10 Okej

Gladwyn

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Needs improvement
Normally it’s a great place to stay However this visit was not so good The room was not clean The ac was not working till 4 am The mattress and pillows were old and lumpy So it was a wasted trip
Bodde här 1 natt i november 2023
Svar från General Manager 24 dec. 2023
Dear Gladwyn,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ranju SINGH

8/10 Bra

Gladwyn

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

8/10 Bra

Steve

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice rooms. Great location. Kind staff
Nice spacious rooms. Very comfy bed. Good Aircon. Staff extremely friendly and attentive. Nice breakfast buffet. Nice pool with bar area, Sid behind bar kept us well supplied with nice drinks and good conversation. Right in the middle of the bars and restaurants and short walk to beach.
Hookah by pool
Bodde här 4 nätter i september 2023

8/10 Bra

Neha

Reste med familjen
Gillade: Renlighet och personal och service
The property has a great vibe! Everything was in order except that the floors where our rooms were located had seepage due to heavy rainfall and the floors were wet and the entire corridore was smelly and covered with towels to soak the water in. Rest it was a very pleasant and comfortable stay overall
Bodde här 4 nätter i juli 2023
Svar från General Manager 24 juli 2023
Dear Neha,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Raju Singh

2/10 Väldigt dåligt

Anita

Gillade inte: Personal och service
Bodde här 2 nätter i maj 2023
Svar från General Manager 24 juli 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 Fantastiskt

Amit

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
overall excellent property
Bodde här 10 nätter i april 2023
Svar från Ranju SINGH 22 maj 2023
Dear Amit,Thank you for taking time and sharing your wonderful feedback. We are glad that you enjoyed the stay.We hope to welcome you back very soon.

4/10 Dåligt

Manoj

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från Ranju SINGH 1 maj 2023
Hi Manoj, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit to us

10/10 Fantastiskt

Ravi

Bodde här 2 nätter i mars 2023
Svar från Ranju SINGH 6 apr. 2023
Dear Ravi,Thank you for your feedback about your recent stay with us. We look forward to more opportunities of welcoming you back.

8/10 Bra

Ramila

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i februari 2023
Svar från Ranju SINGH 28 feb. 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Fantastiskt

Davender

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing and hotel is in the middle of it all.
Svar från Ranju SINGH 17 feb. 2023
Dear Davender,We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2/10 Väldigt dåligt

Parth

Bodde här 2 nätter i januari 2023
Svar från General Manager 16 mars 2023
Hi Parth, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit.

10/10 Fantastiskt

Navpreet

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2023
Svar från General Manager 16 mars 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 Fantastiskt

AJAY

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från General Manager 16 mars 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 Fantastiskt

girish, astoria

Svar från General Manager 18 mars 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

4/10 Dåligt

Avnish

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The hotel is very nicely located staff is pathetic I have travelled every where but this hotel is horrible
Bodde här 3 nätter i december 2022

10/10 Fantastiskt

Heli

Bodde här 20 nätter i november 2022
Svar från GM 22 dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

2/10 Väldigt dåligt

Gopal

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Roach infested , roaches in the rooms, in the towels. The housekeeping staff saw it too. They been spraying bug spray which makes property stinks . Over priced, They have Spruced up Lobby but rooms & furnishings needs upgrades, seems very old & unkept. Our linen had dirty stains on pillows , we had to get it replaced. We had 2 rooms for 3 days , we moved into down the road for rest of our stay . What we endured at this place for the price I expect some compensation back from Expedia or the Hotel owner. Worst experience ever .
Svar från Ranju Singh General Manager 17 dec. 2022
Dear Gopal,Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature Novotel Experience during your recent stay with us. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. Please be assured have taken on the issue mentioned in your feedback and will take appropriate measures to address the problem and prevent any further occurrences. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Warm Regards,

8/10 Bra

Shaurya

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Unhygienic facility.
Novotel is an average hotel. Nothing great other than the reception and lobby area. Hotel rooms had a smell of dampness all around, room was dirty which even after request was not cleaned properly. Service is average. I wanted to stay for long but left the hotel in 1 day only due to these issues.
Bodde här 1 natt i november 2022
Svar från General Manager 6 dec. 2022
Dear ShauryaThank you for sharing your feedback with us about your stay at Novotel Goa Candolim. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.We look forward to having you back with us in the near future.

4/10 Dåligt

Harshilkumar

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel room was not clean, drainage was chocked up, Safe box was broken. Breakfast was average, food was not cooked properly.
Svar från General Manager 6 dec. 2022
Dear Harshil KumarThank you for sharing your feedback with us about your stay at Novotel Goa Candolim. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.Thank you for sharing your feedback with us about your stay at ibis Gurgaon Golf Course Road. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.

8/10 Bra

harsh

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good property!!
Bodde här 1 natt i september 2022
Svar från General Manager 17 dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

8/10 Bra

Divya

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location. The room was clean with a big bathroom. The breakfast was good. Overall a relaxing stay.
Bodde här 3 nätter i september 2022
Svar från General Manager 17 dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

2/10 Väldigt dåligt

GIUSEPPA

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Teribile
Bodde här 4 nätter i september 2022
Svar från General Manager 17 dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ich hatte einen guten Au
Bodde här 2 nätter i september 2022
Svar från General Manager 17 dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

6/10 Okej

Venkata S

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Customer service is pathetic
Bodde här 2 nätter i juli 2022
Svar från Ranju Singh General Manager 17 dec. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Bra

GAURAV

Gillade: Rummets bekvämlighet
Value For Money and Convenient Location.
The Novotel Goa Candolim is very conveniently located. The hotel looks a bit tierd and in need of up keep and renovation. Fixtures and fittings were old and need maintenance. It was a short over night stay for us, so did not get to use many facilities. Breakfast was decent and well layed out. Overall not bad and value for money.
Bodde här 1 natt i juli 2022
Svar från GM 17 dec. 2022
Dear Guest,Thank you for choosing us and for taking the time to share your positive comments! It is truly a delight to note that you had a wonderful stay with us.All of us at Novotel Goa Candolim, endeavour to do our best so that all of our guests receive friendly and attentive services coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ranju SINGHGeneral Manager

4/10 Dåligt

Ramesh

Bodde här 3 nätter i juni 2022
Svar från GM 27 juli 2022
Hi Ramesh, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit to us. Team, Novotel Goa Candolim.

2/10 Väldigt dåligt

KIRTI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was really local and lots of irritating music at the pool.
Bodde här 1 natt i juni 2022
Svar från General Manager 27 juli 2022
Dear KIRTI, Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager

4/10 Dåligt

Benson

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Good as long as you dont stay inside the room
the place is really built for beach resort, meaning you are not supposed to stay inside the room - power failure was so often that it isnt even funny - design of the bathroom was terrible with every shower flooding the place - the table given was just a slab of wood, hardly enough for a laptop
Bodde här 1 natt i maj 2022
Svar från Ranju Singh General Manager 17 dec. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Fantastiskt

Ajey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well maintained property and definitely best option if you are visiting with kids. Kids have all the options in the hotel itself like swimming pools, play area, sports etc.
Bodde här 3 nätter i maj 2022
Svar från General Manager 17 dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 Okej

HARSHITA, GRIMES

Gillade: Renlighet
Bodde här 3 nätter i maj 2022
Svar från Ranju Singh General Manager 17 dec. 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fantastiskt

SACHIN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel in candolim
The stay at the hotel was fabulous. Hotel staff was too friendly and faithful as i lost my airpods and got it returned next day as it was kept safe by the cleaning staff.
Bodde här 4 nätter i april 2022
Svar från General Manager 17 dec. 2022
Dear Guest,Thank you for choosing us and for taking the time to share your positive comments! It is truly a delight to note that you had a wonderful stay with us.All of us at Novotel Goa Candolim, endeavour to do our best so that all of our guests receive friendly and attentive services coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ranju SINGHGeneral Manager

10/10 Fantastiskt

Binod

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i mars 2022
Svar från GM 17 dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 Bra

Nishant

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location, the location of this property is good.
Bodde här 4 nätter i februari 2022
Svar från GM 17 dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Fantastiskt

VIKAS

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stayed with my family for one night on 03 Mar 2022. Comfortable stay though a short one.
Bodde här 1 natt i mars 2022
Svar från GM 17 dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Fantastiskt

Akhil

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good property.... Kid friendly... Good buffet breakfast spread. Room wooden flooring was a bit dated and visibly dirty, but not dirty in actual.
Bodde här 2 nätter i december 2021
Svar från GM 17 dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 Okej

Ashish

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Our Stay was really good and satisfactory. Hotel location is very good. The only thing disappointed us was Breakfast, Lunch and Dinner. They seriously need to change their main chef. Food Options , Taste and Quality was very bad.
Bodde här 4 nätter i december 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing & Comfortable Stay
Bodde här 4 nätter i december 2021

8/10 Bra

Vijay

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Friendly staff, great location
Staff is very friendly and helpful ( especially front desk person Ajitesh), property is also well maintained and at great location. Although I would expect rooms with better interior for the rating of it as 5 star hotel.
Bodde här 3 nätter i december 2021

10/10 Fantastiskt

Arvind

Bodde här 5 nätter i november 2021

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i november 2021