Pool Studio Twin | Utsikt från rummet

Recensioner av The Komu

4 out of 5
The Komu
Jl. Pantai Berawa No.99, Canggu, Bali

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 25 av 28 recensioner" "
8 - Bra i betyg. 2 av 28 recensioner" "
6 - Okej i betyg. 1 av 28 recensioner" "
4 - Dåligt i betyg. 0 av 28 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 28 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Scott D

Reste med sin partner
Gillade: Bekvämligheter
The Komu was an amazing place to stay. It’s close to everything you need, the staff were fantastic and I’d highly recommend staying there on your next trip
Bodde här 6 nätter i maj 2024
Svar från The Komu team 16 maj 2024
Dear Scott D, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay at The Komu. It is great to know that you found our location convenient and our staff fantastic. Your recommendation means a lot to us.We look forward to welcoming you back on your next trip!Kind Regards,

10/10 Fantastiskt

Nicolas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2024
Svar från The Komu team 16 maj 2024
Dear Nicolas, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Kind Regards,

10/10 Fantastiskt

Lawrence, Glenmore Park

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay but had a few low points. The room we stayed in was very close to the road and it was very noisy every morning with the traffic, could not sleep in. It was also especially noisy on Friday night. Service was good but a little too transactional.
Bodde här 5 nätter i april 2024
Svar från The Komu team 25 apr. 2024
Dear Lawrence, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you for sharing your experience with us. We are delighted to read that you loved your stay overall, however we apologise for the inconvenience you had in the room which affected your sleep quality. We appreciate you sharing your feedback and we have briefed the team to ensure a personalised and attentive experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.Kind Regards,

10/10 Fantastiskt

Tyler

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice interior and amenities.
Bodde här 8 nätter i mars 2024
Svar från The Komu Team 12 apr. 2024
Dear Tyler,Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you for sharing your experience with us! We are pleased to hear that you enjoyed our modern contemporary design and eco-friendly amenities. At The Komu, we strive to create a space that not only delights the senses but also supports sustainability. Your feedback encourages us to continue our efforts in providing a balance between aesthetics and environmental responsibility. We appreciate your visit and look forward to welcoming you back for another memorable stay!Kind Regards,The Komu Team

6/10 Okej

Terence

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel block is outside and not connected to reception area and my room was at the furthest block. The room card couldn’t work in the lift. And it was a walk to reception and back. The room card also didn’t work to open the electronic gate. Sound proofing in the room was bad. Was woken up in the morning by the neighbours around who were getting ready to go out.
Bodde här 1 natt i mars 2024
Svar från The Komu team 3 apr. 2024
Dear Terence, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you for taking the time to review your recent stay with us. We apologise for the inconvenience you had with the room key and the room location. We will address these to ensure they do not repeat in the future as we strive to provide a peaceful environment for all our guests. Your feedback is truly valuable for us and we hope you will choose us again when your travel brings you back to Canggu. Kind Regards

10/10 Fantastiskt

Tan Jie Yi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous space! Absolutely loved staying here. There was a slight stale smell in the toilet but it went away with ventilation and an air freshener that was provided. Staff seem slightly overwhelmed, but still managed to process check ins & outs in the end. Comfy, convenient area, definitely returning.
Bodde här 2 nätter i mars 2024
Svar från The Komu team 3 apr. 2024
Dear Tan Jie Yi, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you so much for your feedback! We apologise for the inconvenience you had with the toilet odour and understand after turning on the exhaust fan it was resolved. Your comfort and satisfaction are our top priorities and we are thrilled to read that you loved staying at The Komu. We look forward to welcoming you back on your next visit!Kind Regards,

10/10 Fantastiskt

Sagar

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 6 nätter i mars 2024
Svar från The Komu team 3 apr. 2024
Dear Sagar, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you! We are delighted to read that you enjoyed your experience. We look forward to welcoming you again soon. Kind Regards,

10/10 Fantastiskt

Natalya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in the twin room with its own private plunge pool! The room was very spacious and the plunge pool was great for cooling down. Very central, massages, shopping, beach clubs and restaurants all on the same strip as the hotel! Staff very helpful! The staff were so lovely and even sung me happy birthday and brought cake to the room! Will definitely stay here again!
Bodde här 3 nätter i mars 2024
Svar från The Komu team 21 mars 2024
Dear Natalya, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you so much for your wonderful review! We are thrilled to read that you enjoyed your stay in our Premier Pool Suite Plus with twin beds, assisted by our team especially on your birthday. We look forward to welcoming you back for another fantastic stay.Kind Regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great place but the hospitality need some work
Bodde här 3 nätter i februari 2024
Svar från The Komu team 14 feb. 2024
Dear Anonymous, Thank you for sharing your feedback with us! We're glad to hear you enjoyed your overall experience at our place. We truly value your input, and we're committed to improving our hospitality to ensure every guest feels warmly welcomed and cared for. Your comments will be shared with our team to address any areas of improvement. We appreciate your support and hope to welcome you back soon for an even better experience!Kind Regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent, apart from pillows
All good, except the pillows, they were horrible. We had to get pillows from Heveya and they were fantastic.
Bodde här 2 nätter i februari 2024
Svar från The Komu team 19 feb. 2024
Dear Anonymous, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you for your feedback! We are glad to hear that overall your stay was good. We apologise for any discomfort caused by the pillows that are not meeting your expectations. We appreciate your suggestion and will look into broadening our pillow selections moving forward. We look forward to welcoming you again soon!Kind Regards,

10/10 Fantastiskt

Shiho

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från The Komu team 14 feb. 2024
Dear Shiho, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Kind Regards

10/10 Fantastiskt

Roy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thoroughly enjoyed our stay at The Komi Bali. Staff were friendly and diligent, and the hotel is a real gem.
Bodde här 4 nätter i februari 2024
Svar från The Komu team 19 feb. 2024
Dear Roy, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank you for your great review! We are happy to hear that you thoroughly enjoyed your stay at The Komu. It is wonderful to know that our staff provided friendly and diligent service, and we are thrilled that you found our hotel to be a real gem. We hope to welcome you back for another memorable experience in the future!Kind Regards,

8/10 Bra

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från The Komu team 30 jan. 2024
Dear Stefan, We’re grateful that you took the time to leave us a review. Thanks a lot!

10/10 Fantastiskt

Liad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från The Komu team 19 jan. 2024
Dear Liad, Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.Kind Regards

10/10 Fantastiskt

dimitrios

Bodde här 5 nätter i december 2023
Svar från The Komu team 10 jan. 2024
Dear Dimitrios,Thanks for your 5-star review! We sincerely appreciate your feedback.

10/10 Fantastiskt

Joanna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One month into operation, the hotel team is already like a well-oiled machine, in an awesome way. One would expect some teething issues but boy the service was smooth. The service staff were well trained and very hospitable. Even the gardeners were able to engage in a short conversation. I booked a pool studio and it was a nice corner unit with a soak pool that is right outside the room for our exclusive use. There was also a long infinity pool with a bar, Alta for all guests to enjoy at level 6 rooftop and Vatos, the well known Korean fusion taco restaurant at the entrance. Even though it is listed as a 3 star establishment, it has just the right amenities. Xiaomi coffee capsule machine with Tana Mera coffee pods replaced every morning and evening, a big bath tub in a chic wooden decked bathroom, a comfortable day bed well positioned by the side of the coffee counter, a firm king sized bed and of course a private pool which I soaked in every evening. I simply love the industrial chic design and styling of the room! Kudos to the architects and interior designers. I have to also mention that there is turn down service at this hotel too! Simply love it! The stay came with free entry to Atlas, supposedly the world’s largest beach club - we went there on the first night and the party scene was vibrant on Christmas Day. We are not partygoers but enjoyed the music and the vast amount of space and lounge areas. Will certainly pick the Komu again if we are back in the area.
Svar från The Komu team 29 dec. 2023
Dear Joanna, Greetings from The Komu - This is Where Your Bali Kindred Community Begins!Thank You for your detailed feedback. We are delighted to learn that our team’s performance exceeded your expectations and we will ensure to share your comment to the entire team. It means a lot to us that you took the time to share your thoughts with the rest of our community.We look forward to welcoming you again at The Komu when your travel brings you back to Canggu, Bali!Warm regards, The Komu team