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Recensioner av Best Western Canton Inn

2.5 out of 5
Best Western Canton Inn
2251 N Trade Days Boulevard, Canton, TX

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 390 av 696 recensioner" "
8 - Bra i betyg. 213 av 696 recensioner" "
6 - Okej i betyg. 51 av 696 recensioner" "
4 - Dåligt i betyg. 28 av 696 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 696 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

Miranda

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff was great, it was extremely close to canton trade days so very convenient, however for the price I paid for the rooms I expected them to be a bit nicer. If you want to be close to trade days though it’s a good option.
Bodde här 1 natt i maj 2024
Svar från Best Western Canton Inn 10 maj 2024
Thank you for your review. We are in the process of renovating our rooms. We should be done by July. We do hope you will choose to stay with us on your next trip to Trade Days.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. The property was clean and well maintained! Truly enjoyed my stay. The breakfast included in the price was outstanding!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jennifer

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean hotel close to Canton! Staff was wonderful! Thank you for a great stay!
Bodde här 3 nätter i april 2024
Svar från Front Desk 4 maj 2024
Thank you for completing the review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

Susan

Bodde här 1 natt i april 2024
Svar från Best Western Canton Inn 2 maj 2024
We do apologize that we did not meet your expectations.

10/10 Fantastiskt

Jodi

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was really impressed by the staff they were so friendly and welcoming.
Bodde här 1 natt i april 2024
Svar från fd 7 apr. 2024
Thank you for taking our survey! we appreciate your kind words :)

10/10 Fantastiskt

norman

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was friendly and helpful, liked the hot breakfast and the lady that worked the dining room and all this at a good price
Bodde här 1 natt i mars 2024
Svar från fd 7 apr. 2024
Thank you for taking the time to take our survey! We appreciate your kind words :)

10/10 Fantastiskt

David

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Best Western Canton Inn 27 mars 2024
Thank you for your 5 star review. We look forward to your next stay with us.

10/10 Fantastiskt

Kenneth

Bodde här 1 natt i mars 2024
Svar från fd 7 apr. 2024
Thank you for taking the time to take our survey!

10/10 Fantastiskt

JOHN

Bodde här 1 natt i mars 2024
Svar från Best Western Canton Inn 31 mars 2024
Thank you for your rating.

8/10 Bra

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is in process of being renovated so when I come back it will be fresh and like new. Did have problem with commode running thru which was a little inconvient. Did have plumber in but problem was not resolved
Bodde här 4 nätter i februari 2024
Svar från Best Western Canton Inn 4 mars 2024
I do apologize about the toilet. We look forward to you returning after renovations.

8/10 Bra

Joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Jenny 11 jan. 2024
Thank you for your rating. We hope you choose to stay with us again in the future.

8/10 Bra

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property and it's entrance from highway 29 is very hard to see. I did not see a sign anywhere.
Bodde här 1 natt i december 2023
Svar från Jenny 11 jan. 2024
I do apologise about the we do not have a sign from HWY 19. Our main entrance in on the service road and that is were our sign is located. I do hope you stay with us again in the future.

10/10 Fantastiskt

Aída

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Estancia cómoda y buen desayuno
El personal de recepción fue muy atento y amable. Nos asignaron una habitacion en la parte trasera lo cual permitió evitar el ruido de la carretera. La habitación limpia y cama cómoda. El desayuno fue destacablemente bueno para un hotel de carretera , amé la máquina de pancakes y había fruta, jugos, yogurt, huevo con queso cheddar (rico), café, leche y té
Bodde här 1 natt i december 2023
Svar från Jenny 4 jan. 2024
Thank you for your review. We look forward to your next stay with us in Canton TX.

10/10 Fantastiskt

Vanessa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were the right size for me. The breakfast was so good.
Bodde här 1 natt i december 2023
Svar från Best Western Canton Inn 9 feb. 2024
We are so glad you enjoyed your stay with us! We hope to see you again soon!

8/10 Bra

Gail

Bodde här 3 nätter i december 2023
Svar från Jenny 15 feb. 2024
Thank you for your rating

10/10 Fantastiskt

Kathy

Bodde här 1 natt i december 2023
Svar från Jenny 4 jan. 2024
Thank you for your 5 star rating

8/10 Bra

Tom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Front desk 19 dec. 2023
Thank you for taking the time to take our survey! Hope you have an amazing day!

8/10 Bra

Debra

Bodde här 1 natt i december 2023
Svar från Jenny 4 jan. 2024
Thank you for your rating

10/10 Fantastiskt

Jaime

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Jenny 11 dec. 2023
Thank you for your 10/10 review

10/10 Fantastiskt

Debra

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Jenny 5 dec. 2023
Thank you for your 10/10 rating

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Jenny 5 dec. 2023
Thank you for your 5 star review

2/10 Väldigt dåligt

Darcel

Reste med familjen
Will not return
We were unaware it was a Motel and not a hotel with doors to the outside. They also put our two rooms in deferent buildings on different floors. We were 2 women and a man and he could not stay with both of us. The manager said she could not put us close to each and would not cancel the stay even though she was turning people away because they were full. There was also a pool of blood on the stairway to our room. We felt unsafe and unprofessionally treated.
Bodde här 1 natt i december 2023
Svar från Jenny 5 dec. 2023
Since you booked through a third party we are not able to cancel the booking unless you called the third party to have it cancelled. With you booking last minutes and the high occupancy we had, unfortunately we were not able to get your rooms close together. The pictures of the hotel that are posted on our website and the third party websites clearly shows that the doors to the room are outside access. The room type that you booked through the third party was a King Standard room and no were on the reservation was it stated that you needed bottom floor or an accessible room. What is sent through from the third party is what we have to go by. Next time you book online with a hotel please make sure you select the correct type of room and add it to your comments that way your request can be accommodated.As for the pool of blood, a guest had hurt herself and I was unaware of the blood on the stairwell. The next day when arriving at work I did see it and maintenance and myself cleaned and disinfected the area.

10/10 Fantastiskt

Keli

Bodde här 2 nätter i december 2023
Svar från Jenny 5 dec. 2023
Thank you for your 5 star review.

8/10 Bra

Marsha

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms were very clean with excellent housekeeping. Beds were very comfortable. Amenities are minimal so bring your own products. Water pressure is extremely low on a busy weekend with variable temperatures. Front office staff are very kind and helpful. Nice that they offered coffee and cookies. Breakfast was hot with full buffet items. Eggs were real! Location is convenient for Trade days.
Bodde här 2 nätter i november 2023
Svar från Jenny 5 dec. 2023
We are pleased that you enjoyed your stay with us and look forward to your next trip to Canton TX.

10/10 Fantastiskt

Ron

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Jenny 30 nov. 2023
That you for your 10/10 review. We hope you have safe travels.

10/10 Fantastiskt

Sharon L

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place is convient and clean. There are several places to eat fairly close.
Bodde här 1 natt i november 2023
Svar från Best Western Canton Inn Front Desk 29 nov. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you for leaving a review for us.

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Best Western Canton Inn 16 nov. 2023
Thank you for staying with us!

4/10 Dåligt

William

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gross
Dirty, so dirty, the sheets, the doors, the lamps, the bed skirt. No noise insulation, the ac unit kicking on and off was so jolting it woke us up every single time. Not a lot of options in canton sadly.
Bodde här 2 nätter i november 2023
Svar från Best Western Canton Inn 11 nov. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best stay
Very pleasant, motel was way above most. Clerk and General manager were great people. Friendly and help full. Complimentary breakfast was great.
Bodde här 1 natt i november 2023
Svar från Best Western Canton Inn 11 nov. 2023
Thank you so much for your wonderful review! We appreciate you!

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location with easy access to Canton Trade Days.
Bodde här 2 nätter i november 2023
Svar från Jenny 8 nov. 2023
We are pleased you liked our locations and the access to trade days.

8/10 Bra

Daniel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing
Bodde här 1 natt i november 2023
Svar från Jenny 7 nov. 2023
Thank you for your review. We do have amazing staff and that is what makes us different as we care.

8/10 Bra

Rene

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good service, clean, older hotel with wear & tear
Older hotel. Shows wear and tear. Clean, breakfast service was attentive and clean. Room was clean
Bodde här 1 natt i november 2023
Svar från Jenny 6 nov. 2023
We are pleased you enjoyed your stay with us.

10/10 Fantastiskt

Davasha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Jenny 6 nov. 2023
We are pleased that you enjoyed your stay with us.

10/10 Fantastiskt

maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fun family weekend
From the moment we arrived everyone was super friendly. We were there for a fun family day and it was raining and the front desk lady’s gave us great ideas on where to take the kids in case it didn’t stop raining. The room was clean beds were ok and the breakfast was amazing!!!! The lady in the dining room was making sure everyone had what they needed. 5 stars to the people that work here!!!!! We will be back for sure!!!!
Bodde här 1 natt i oktober 2023
Svar från Jenny 2 nov. 2023
Thank you for your review and we are pleased we met your expectations. We look forward to your next stay with us.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would have preferred a 1st floor room but forgot to request when I made the reservation. There is an elevator which was helpful.
Bodde här 4 nätter i oktober 2023
Svar från Jenny 30 okt. 2023
We are pleased that you enjoyed your stay with us.

10/10 Fantastiskt

Dennis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quiet, easy on off access to highway; nice breakfast
Bodde här 1 natt i oktober 2023
Svar från Jenny 27 okt. 2023
We are pleased that you enjoyed your stay with us.

10/10 Fantastiskt

Elicia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The place was clean staff was lovely breakfast was very good for being included a great place to stay if you’re in the area
Bodde här 1 natt i oktober 2023
Svar från Jenny 27 okt. 2023
Thank you for your review and we are pleased you enjoyed your stay with us.

8/10 Bra

Tiffani

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
~
Bodde här 2 nätter i oktober 2023
Svar från Jenny 27 okt. 2023
Thank you for your rating.

10/10 Fantastiskt

Cynthia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This facility was very nice. It was comfortable. The only issue we had was the A/C was loud during the night.
Bodde här 1 natt i oktober 2023
Svar från Jenny 23 okt. 2023
I do apologize about the ac will have my maintenance lady look at that. Pleased that you enjoyed your stay with us.

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic hotel.
This is a great location to stay. Very friendly and accommodating. Close to everything.
Bodde här 1 natt i oktober 2023
Svar från Jenny 20 okt. 2023
We are pleased you enjoyed your stay with us and look forward to your next trip to Canton TX.

8/10 Bra

THE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i oktober 2023
Svar från best Western Canton Inn 17 okt. 2023
Thank you for your review, we appreciate you staying with us and hope to see you again in the future!

6/10 Okej

Patricia

Reste i grupp
Gillade: Personal och service
Needs a make over
The hotel is out dated its in desperate need of a make over. Its expensive because of the Fair days but its in poor shape. Since they over charge they need to invest in fixing it up!
Bodde här 1 natt i september 2023
Svar från Jenny 3 okt. 2023
I do apologize that you did not enjoy your stay with us. We have started the remodel of the property in the lobby and breakfast area. Outside has also being painted recently. Rooms are so to follow. I hope that you would give the Best Western brand another chance in the future.

10/10 Fantastiskt

Stanley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome
One of the nicest motels I've stayed in
Bodde här 1 natt i september 2023
Svar från Jenny 3 okt. 2023
Thank you for staying with us. We are pleased that you enjoyed your stay with us.

10/10 Fantastiskt

Linda

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. Great complimentary full breakfast. But, ice machine wasn’t working. I would stay again.
Bodde här 3 nätter i september 2023
Svar från Jenny 2 okt. 2023
Thank you for your review and we look forward to your next stay with us.

6/10 Okej

Philip

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Pictures of building and room are not accurate to building. Room was run down looking and smelled musty. Room door had broken security lock that appeared to have been screws back in. Did not feel secure.
Svar från Jenny 2 okt. 2023
The outside of the building has being recently painted and we are starting this week with the room remodel. I do hope you choose to stay with us again in the future.

10/10 Fantastiskt

Brenda

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, comfortable great breakfast!
Bodde här 1 natt i september 2023
Svar från Jenny 1 okt. 2023
We are pleased that you enjoyed your stay with us.

6/10 Okej

Allison

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very close to Canton shopping!
Bodde här 3 nätter i september 2023
Svar från Jenny 1 okt. 2023
Thank you for your rating and do apologize that we not meet your expectations.

8/10 Bra

Libby

Gillade: Renlighet och personal och service
Complimentary breakfast bar was very nice. Towels were a little thin and my water cut off after 3 minutes in the shower with soap in my hair
Bodde här 2 nätter i september 2023
Svar från Jenny 2 okt. 2023
I do apologize about the water and will be looking into this today. We hope you stay with us again in the future.

8/10 Bra

leticia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gracias
Bodde här 1 natt i september 2023
Svar från Best Western Canton Inn 27 sep. 2023
Thank you for staying with us, we hope you stay with us again!

10/10 Fantastiskt

Tamara

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
FIVE STARS ACROSS THE BOARD
The staff here were amazing! We didn’t have a a charging box for phone. We live on a semi truck and we usually directly plug into truck. They provided us with one while we stayed. The place was clean the stay was quiet and peaceful, nice bed and tv and just awesome overall experience ! THANK YOU BEST WESTERN AND THANKS TO THE AMAZING STAFF IN CANTON!
Bodde här 2 nätter i september 2023
Svar från Best Western Canton Inn Staff 24 sep. 2023
Thank you for all of your positive feedback, we hope to see you again in the future!