Hotell i Canutillo

“This was one of the most disgusting places I have ever stayed. The customer service was terrible, and both the staff and the manager were rude, unprofessional, and completely unhelpful. The room was dirty when we arrived, and the food was awful. I went to the front desk three separate times asking for the room to be cleaned and for the bed linens to be changed. The first time, a housekeeper came with fresh towels, pretended to mop the floor, and left without making the bed or cleaning the room....

“Great service. Fantastic breakfast. Spotless room, albeit a tad noisy.”

“The hotel is nice on the surface. Clean common areas and the standard amenities. The room's floor was filthy. I didn't have to look hard to see it hadn't been cleaned in a while. I found crumbs from food in a few visible areas that would have been easy to spot if someone had actually been cleaning it. When I went to the front desk to ask them to clean, their exact words were, "Oh, you're staying less than 4 days so you wouldn't be getting any housekeeping." Also, toiletries and snacks could not...

“This property does not deserve the 9.2 rating that it is displaying. It is in severe need of a major major, major overhaul or upgrade. Tile flooring was missing and covered over with rugs. Carpets were in severe need of cleaning. And certain areas of linoleum flooring felt like they were rotten under the surface.”

“Good and Safe place to stay with family. Breakfast could do with more options for the room price they charge. AC can be better and less noisy. Overall, the place is very clean, safety and nice to stay for multiple days”

“loved it, very clean, quiet”

“Good location”

“Like it”

“It was very satisfied with my visit checked in on 7/1-7/5 the stuff is very welcoming the environment is very clean I have no complaints very satisfied would recommend a 100 times to anyone there was only just one thing on our last day we couldn't get any towels other than that everything was very perfect from the breakfast buffet to the pool hot tub my suit was very comforting very clean all the workers and staffs helped when we needed and had any questions and never complained the building was...

“Wonderful stay, staff and cleanliness was great! Would definitely stay again”

“Clean convenient friendly”

“Clean room & friendly staff”

“A very warm welcome from the receptionist and a lovely room. Thank you! 🙏 ”

“Fire alarm went off at midnight, 3 AM, and 4:30 AM. Worst night of sleep ever. It’s terrifying especially for the kids to be woken up by that. There was no fire, front desk lady said “maybe someone was smoking in their room” On the plus side I accidentally left my car windows open all night and nobody messed with it. That would not have happened downtown”

“The hotel was clean and staff friendly”

“Staff was beyond friendly and super accommodating. I will say though the location was under construction, we were on the 3rd floor and could hear them fixing and moving furniture very early upstairs. And the whole hotel looked like it was getting renovations. AC units are extremely loud. I think if the hotel offered discounts during this time it would get a better rating from me since the staff were very nice!”

“I booked a non smoking room and they gave us a room that had been smoked in often. I got a headache from the terrible smoke smell. I asked for another room and and at 4 in the afternoon they did not have an other room available. So I at least wanted a discount or something and that was impossible. So our highly looked forward weekend in El Paso was pretty much ruined. It's a very old Radisson hotel. Looks very old and used. There are many more up to date hotels in El Paso than Radisson”

“They never clean are room on 3 day”