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Recensioner av Harbouredge Apartments

4 out of 5
Harbouredge Apartments
10 Hospital Street, De Waterkant, Cape Town, Western Cape

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 129 av 363 recensioner" "
8 - Bra i betyg. 151 av 363 recensioner" "
6 - Okej i betyg. 54 av 363 recensioner" "
4 - Dåligt i betyg. 18 av 363 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 363 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Ewa

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2018

10/10 Fantastiskt

Ronny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt!
Bra läge! Bodde 3 nätter rent och snyggt. Ligger centralt servicevänlig personal gym och pool (ej under vattenkrisen).Parkeringsgarage i källaren gångavstånd till köpcenter biluthyrning mm.
Bodde här 6 nätter i maj 2018
Svar från Robyn Noel, Guest Services Manager 7 juni 2018
Dear Ronny, thank you for taking the time to review your stay with us. we are happy to hear that you enjoyed your stay with and and hope that we get to welcome you back on a return visit.

8/10 Bra

Sabine

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Topplägenhet
Väldigt fin lägenhet med utsikt över hamnen och nära till Waterfront och centrum. Kändes säkert och tryggt.
Svar från Robyn Noel, Guest Services Manager 15 maj 2018
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

8/10 Bra

Heléne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poolbilden var fejk, den var minimal
Poolbilden var fejk, den var minimal

10/10 Fantastiskt

Hendrysdotter, Close by, ocean view

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A bit much for one night only :)
Perfect
Svar från Home from Home 6 juli 2016
Dear Valued Guest Thank you so much for staying with us, we appreciate the good rating on your stay with us at Home from Home. We look forward to hosting you again in the future. Kind Regards Warren Ndlovu Guest Services Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevlig vistelse på fint hotell i hyfsat område
Jag tycker att lägenheten hade trevliga ytor, den hade fin utsikt och var bra storlek för vår familj. Lägenheten var fint städat från måndag till lördag och servicen var bra. Det låg en ordentlig supermarket i närheten, vid namn SPAR, där man kunde köpa mat om man inte ville äta ute. Hotellet erbjöd hyfsad gångdistans ner till Waterfront, dock var man tvungen att gå över en stor väg utan övergångsställe, denna väg gjorde ju även att det blev en del oljud på hotellet. Hotellet erbjöd även en liten pool och ett ganska ordentligt, fast litet, gym.

4/10 Dåligt

Julia, Lidköping

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Inte nöjd
Hotellet var inte alla så bra som vi trott. Det fanns inga toalettarticklar som det stod att de skulle göra, städningen var inte heller så bra och den missades under ett tillfälle. Poolen var inte alls fräsch, vattnet var skräpigt så bada gjorde man endast i nödfall. Jag har bilder på vad jag pratar om ifall intresse skulle finnas för de.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkta lägenhter
Fantastiska lägenheter, mycket god service, alla tv kanaler och gott utrymme. Rekommenderas till 100%

10/10 Fantastiskt

inger, sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
jättefint
vi är mer än nöjda med vår vistelse på Harbouredge Apartments . Rymligt fräscht tjänstvillig vänlig personal utmärkt läge, centralt och med gångavstånd till det mesta. rekommenderas!

10/10 Fantastiskt

Suveer

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i december 2020

10/10 Fantastiskt

Londeka

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i december 2020

10/10 Fantastiskt

Nkululeko

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i oktober 2020

8/10 Bra

Samuel

Gillade: Renlighet och rummets bekvämlighet
nice
I like it
Bodde här 2 nätter i september 2020
Svar från Senior Host 29 sep. 2020
Good day Thank you so much for staying with us. We appreciate the feedback an look forward to welcoming you again soon. Warm Regards Senior Host

10/10 Fantastiskt

EDUARDO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2020

8/10 Bra

Shruti

Gillade: Personal och service och boendets skick och faciliteter
The reception staff were helpful, cleaning of rooms could be better and bed a little more comfortable. But overall a good and comfortable stay.
Bodde här 5 nätter i februari 2020

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och bekvämligheter
Front office staff were unfriendly and unhelpful.
Bodde här 8 nätter i februari 2020

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checking in was a pain because i had a 3 BR reservation which I confirmed the day before; however upon checking in they changed my reservation to a 2 BR & studio. Please note that the BR do not have ACs but portable units were provided. We stayed in Room 508 which is the 2 BR & 510 which is the studio. Both rooms were perfect, ample space, clean & stocked with lots of plates, cups & utensils, washer, dryer, microwave, toaster & big refrigerator. The outside balcony has a view of table mountain & the balcony from the room has a view of the city. These units were home away from home. The security was great at the hotel. However the area can be a bit sketchy at night but we still felt safe. We used uber to go everywhere. There is a Spar supermarket which is a 5 minute walk. We will definitely stay here again. We loved staying here.
Bodde här 4 nätter i februari 2020

4/10 Dåligt

Ryan

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Poor timings, no service help
My main disappointment with this hotel was the staff and there service. I was in town for a meeting the same day as check in and had sent 2emails the week before asking for early check-in if possible so I could refresh after my flight before the meeting. Arrived at 12pm 2 hours before check-in, they couldn't get me in early. Came back at check-in time, my room was still not ready. Even though I had explained to them 2 hours previously I had an appointment at 3pm I needed to be at. Didn't get into the room untill almost 2:20pm. My blind in the bathroom didn't close so had to put a towel up for privacy to shower. My welcome note was addressed to another person. The hotel is comfortable enough location is close to city but would not stay again due to there inability to help out.
Bodde här 1 natt i februari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Apartment has everything except location
Hospital street is easy for taxis to find – about R280 from the airport in a metered taxi but check in is strange and involves completing questions on an electronic pad. Guests are issued with a thob to get through the security gate next to the guards and to activate the lifts. Lock on the front door meant it had to be slammed to be closed. Apartment had everything from a bed area with sort of bed side cabinets and a desk to a kitchen with all the appliances, fridge, microwave and a washing machine, tea and coffee making, a dining table, sofa, armchairs and a TV, reliable wifi and a balcony with blinds and controllable air-conditioning. Bathroom was adequate with all toiletries other than teeth and shaving provided. A noticeable downside though was the glass panel in the bathroom door that faces directly onto the bed area. However checkout is far too early at 10am, and I both got called by reception and had the cleaners banging on my door to get me out on time. Luggage is stored behind the security guard’s area and the hotel can provide pre-booked taxis for a premium (R350). There’s nothing in this area of town, and it takes at least 10 minutes to walk to the train station and 15 to walk to the waterfront area. You also need to be careful of the nearby backstreets as some didn’t feel or smell safe. Nice apartments, but not a nice area and checkout is too early.
Bodde här 1 natt i februari 2020

8/10 Bra

G J

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2020

2/10 Väldigt dåligt

Andrew, Canada

Reste i grupp
Gillade inte: Renlighet och bekvämligheter
Don,t be fooled by the photos of luxurious rooms. The place is porly managed and badlly maintained. . I was stuck in the elevator for over half an hour. Pitch dark, the only button that worked was the alrrm and no hotel staff responded to that. Then when i did get out they tried to tell me it was my fault. They refused to give our party of five more than two keys so we left them at the front desk when we went out, but that is only manned till midnight, and they couldn.t find them when we got back. Add windows that blow open in the wind because the latches are broken, lights that won.t come on, appliances that are not even wired in. Do yorself a favour and find somewhere else to stay.
Bodde här 1 natt i januari 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och bekvämligheter
Bodde här 2 nätter i januari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019

4/10 Dåligt

tragasen

Reste med familjen
Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i december 2019

4/10 Dåligt

Soren

Bodde här 2 nätter i december 2019

8/10 Bra

Benjamin

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
All is good. Just that is along the highway and is noisy.
Bodde här 2 nätter i december 2019

6/10 Okej

Yusuf

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Sub standard accommodation
Apartment Wes very basic Towels were all ways a problem to get Access in n out was a nightmare as we were 6 adults n we had two sets of keys .cell phonee was stolen not found
Bodde här 5 nätter i december 2019

8/10 Bra

Pablo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente localização, ótima hospedagem
Foi muito boa a estadia, lugar bem localizado, próximo ao Waterfront, vista para o porto.. Tudo muito agradável. Tivemos um problema com a internet, mas em poucos minutos já foi resolvida pela equipe do hotel..
Bodde här 5 nätter i december 2019

6/10 Okej

Andrew

Affärsresenär
Gillade: Personal och service
Bodde här 2 nätter i november 2019

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i november 2019

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i november 2019

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Es war unsere erste Unterkunft nach unserer Ankuft in Kapstadt, sie liegt sehr nahe an der Worterfront und ist gut und sicher zu Fuss zu erreichen. Es ist ein sehr modernes 1 Zimmerarpartment und sehr sauber , eine Küchenzeile bietet die Möglichkeit sich selbst zu versorgen. Ein überdachter Balkon ermöglicht zu rauchen und draussen zu sitzen trotz Wind und Regen. Eine sehr laute Strasse führt direkt am Haus vorbei , was aber im Bett nicht zuhören war, nur wenn man auf dem Balkon sass. Wir haben uns mega wohlgefühlt und kommen gerne wieder.
Bodde här 3 nätter i oktober 2019
Svar från Allison 18 nov. 2019
Dear Stefan, I am very happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Allison

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were spacious and very clean. It would be good if they could provide as standard some USB ports for charging devices or some international plug sockets to cater for international travellers.
Bodde här 3 nätter i november 2019
Svar från Allison 18 nov. 2019
Thank you for choosing our establishment, we are happy to hear that you enjoyed your stay. We take note of the sockets and looking into it. Regards Allison

8/10 Bra

Michelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly, helpful staff. Neat and clean.
Bodde här 1 natt i oktober 2019
Svar från Allison 14 okt. 2019
Dear Michelle, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

8/10 Bra

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019
Svar från Allison 1 okt. 2019
Dear Gary Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Kind regards Allison

10/10 Fantastiskt

Haitham

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019
Svar från Allison 11 sep. 2019
Dear Haitham Aloufi, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

6/10 Okej

FLIGHT

Gillade: Renlighet och personal och service
Really nice stay.
The lady who checked as in was great! Made a such an effort and had a good laugh with, one of the best receptionist I have dealt with ever in my 17 years of travel. Kitchen had almost no glasses - had to wait 45 minutes to get some. Whatsapp number for emergency/contact does not work at all. Had to walk down to reception to request glasses/services. Shower in main bedroom was very poor (pressure) and the bedding does not fit the size of the bed. Its like a queen duvet on a king bed. The front door you have to slam to get open or closed, and there was no dish clothes/towels or anything to wash dishes with/clean after yourself if required. Apart from that the apartment is great. Really good size, stunning kitchen, and not so noisy as expected. The blinds is an issue especially as all the rooms were on the road so you could barely sleep as the rooms are so lit up - so a good idea would be to get blinds that is of good quality and can close. The balcony area was nice to open up and the building itself was quite peaceful, very clean and we never felt unsafe. So overall really good stay, staff was more then happy to assist where there was an issue.
Bodde här 1 natt i augusti 2019
Svar från Allison 3 sep. 2019
Dear Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services. Regards Your Host Allison

10/10 Fantastiskt

Jenny

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
Lovely place to stay. This my third or forth time staying at Harbouregdge Apartments. The hospitality is excellent. Very Clean. Highly professional management.
Bodde här 3 nätter i juli 2019
Svar från Allison 26 aug. 2019
Dear Jenny, Thank you for making our establishment your Home from Home when you're in Cape Town. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care Regards Allison

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i juli 2019
Svar från Allison 26 aug. 2019
Dear Valued Guest, Thank you for your review and for choosing our establishment. We look forward to having you again as a guest. Regards

8/10 Bra

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fijn ruim appartement, van alle gemakken voorzien.
Bodde här 3 nätter i juli 2019
Svar från Allison 26 aug. 2019
Dear Valued Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

10/10 Fantastiskt

Maria Luiza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ótimo custo beneficio e localização.
Espaçoso e moderno apartamento em local próximo de carro do Waterfront ( 5/10 min), 2 quartos, dois banheiros, cofres, cozinha bem equipada para uma boa estadia. Ar condicionado e disponibilidade de aquecedores para à época de frio. Prédio de apartamentos com segurança e bom atendimento dos funcionarmos na recepção. Restaurante bem próximo. Não exploramos os arredores para saber se existiam mercados próximos, mas é possível ir a pé ao waterfront ( 20/30min).
Bodde här 6 nätter i juli 2019
Svar från Allison 22 aug. 2019
Dear Maria, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

4/10 Dåligt

Verifierad resenär

Bodde här 2 nätter i augusti 2019

8/10 Bra

Mogamat Fazel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No cleaning service or towel change during my stay
Bodde här 2 nätter i juli 2019
Svar från Allison 26 aug. 2019
Dear Mogamat Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Regards Allison

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 4 nätter i juli 2019
Svar från Allison 26 aug. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. We look forward to having you again as a guest Regards

6/10 Okej

christophe

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Très bel apt, ménage médiocre, très bruyant
Très bel appartement, avec parking. Tout pourrait être parfait, mais nettoyage quotidien médiocre. 3 jours sans savon, malgré mes demandes, sol pas fait, donc très sale...... Ultra bruyant. je n'aurai pas réglé d'avance je n'y serai resté qu'une nuit. En plus concession Harley Davidson, juste au pied de l'immeuble Wifi, ne cesse de couper
Bodde här 8 nätter i maj 2019
Svar från GSM 21 maj 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Guest Services Manager

10/10 Fantastiskt

YI-WEI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
Very nice and comfortable! Best choice when you stay in Capetown
Bodde här 2 nätter i maj 2019
Svar från GSM 17 maj 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 Bra

EW

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and efficient
Very nice and efficient, but a bit noisy. Recommend milk for the coffee
Bodde här 2 nätter i maj 2019
Svar från GSM 17 maj 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 Okej

Michele

Gillade inte: Boendets skick och faciliteter
2 star - ok for sight seeing trip .
Hotel easy to find , reception and security staff helpful and friendly . My friends 50th birthday and kindly put balloons around room and a cake which was nice touch. Didn’t have rooms cleaned while we were there , had 3 nights . Had two safes which didn’t work , spoke to reception said would sort next day as no one to help , never happened . No plug for hairdryer , have to request one , stayed in 5 air b b always had working hairdryer and plugs. Beds comfy but road very busy so lots if traffic keeping you awake . Apartment bit run down needs refurbished. Doors broken on tumble dryer, and one cupboard carpets dirty and quite worn . Ok for couple of days sight seeing .
Bodde här 3 nätter i maj 2019
Svar från GSM 17 maj 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 Okej

Verifierad resenär

Bodde här 9 nätter i april 2019
Svar från GSM 14 maj 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager