We stayed here for 3 nights in a petite garden suite. We did have some maintenance problems with the room. On arrival, the plug in the second wash basin would not stay down so we asked for it to be fixed. When we came back later, the maintenance man had just swapped them over on the two sinks so now the other sink would not hold water! We were tired & went to bed at 9.45 pm. At 10pm the upper floor guests came home and switched something on that caused a loud rumbling noise in our room.By 10.50 pm when the rumbling noise continued we contacted reception. They responded promptly & summoned a maintenance man.Within 10 minutes, the maintenance man identified it as a fault on the A/C unit of the upstairs room (which was against our exterior bedroom wall just over a metre away from our bed) and the noise stopped. We were just dropping off to sleep when the noise started again and we had to summon the maintenance man again. The following morning, as I attempted to open the front curtains, the pole and curtains fell onto me! There was no end stop on the curtain pole on the opposite end from the curtain I was trying to open so nothing to keep the pole in place. Due credit to the hotel, when informed of the issues, they responded promptly, identified they had problems sorting the noise issue from the A/C unit, so upgraded us to a lovely quiet suite. We enjoyed the 8 course gourmet menu in the Tasting Room which is superb, as is breakfast. Hotel staff are their greatest asset.