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Recensioner av The Capital Mirage Hotel

5 out of 5
The Capital Mirage Hotel
Corner Strand & Chiappini Street, De Waterkant, Cape Town, Western Cape

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 117 av 188 recensioner" "
8 - Bra i betyg. 52 av 188 recensioner" "
6 - Okej i betyg. 15 av 188 recensioner" "
4 - Dåligt i betyg. 2 av 188 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 188 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Björn

Bodde här 1 natt i november 2023

6/10 Okej

Niklas

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Helt OK men inte 4 eller 5*
Har varit många gånger på Capital Mirage. Tyckte om det pga spektakulära utsikt på frukosten på taktterassen. Men numera har de slutat med det. För frukost hänvisas man till en coffeshop på andra sidan gatan. Poolen på takterassen var en grön soppa och stängt. Och ingen annan pool finns. Synd, men vi kommer att inte komma tillbaka.
Bodde här 1 natt i januari 2022

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotellet var ok men några saker kunde göra vistelsen bättre. För det första var poolen avstängd när vi var där, utan att vi blivit informerade om det av hotellet och inte ens vid incheckning. Frukosten var rätt dålig, med bland annat juice från koncentrat och dåligt utbud, på bland annat frukter. Rummet var däremot stort och fräscht. Kvarteret hotellet ligger i är rätt centralt.
Bodde här 4 nätter i mars 2019
Svar från Vincent Bouwer 19 mars 2019
Dear Guest, Thank you for your review of The Capital Mirage, Cape Town. We especially appreciate the comments about our spacious Suites and central location. That being said, I am disheartened to read your comments about the Breakfast. We take guest feedback very seriously and we will be reviewing your feedback with the Utopia restaurant for that very reason. My sincere apologies about the 15th floor pool that is currently out of order, due to the Pool pump that is broken down, we are doing everything we can to get it replaced as soon as possible Vänliga hälsningar, Vincent Bouwer General Manager

4/10 Dåligt

Jakob

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
False marketing
The photos are very misleading when it comes to the pool. Its very small, no sunbeds and are practically in the restaurant. Totally useless. The service was quite poor. We didnt get any help with our bags, they couldnt find the dvd:s and didnt make an effort of finding them. The food at the restaurant wasnt good either. The rooms are nice and clean tho.
Bodde här 2 nätter i februari 2019

8/10 Bra

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Central Apartment
I stayed for 3 nights. The apartment was great! But its a bit noisy in the morning, due to traffic, this is to be expteted since its very central close next to high level road that has a lot of traffic. Another note its around 4 am in the morning there is a Mosque not far away, doing the the prayer on speaker very louud for about 10-15 minutes. Other wise the apartment was super modern and fresh.
Bodde här 3 nätter i januari 2019
Svar från Vincent Bouwer 17 jan. 2019
Dear Alexander, Thank you for such a fantastic review of The Capital Mirage, Cape Town. I am delighted that you enjoyed so many aspects of your stay, including our central location and our spacious rooms. Please accept my sincere apologies if the Mosque woke you, we are looking in to it. We look forward to welcoming you back. Best wishes, Vincent Bouwer General Manager

8/10 Bra

Lina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2018
Svar från Vincent Bouwer 2 jan. 2019
Dear Lina We are glad that you had an amazing stay at The Capital Mirage, Cape Town. Best wishes, Vincent Bouwer General Manger

8/10 Bra

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great time in Cape Town
Bodde här 1 natt i november 2018
Svar från Vincent Bouwer 20 nov. 2018
Thank you for sharing with us, Marc We're delighted to see you had a fantastic time with us at The Capital Mirage, Cape Town. Please come visit us again in the near future for another lovely experience! Vincent Bouwer General Manger

10/10 Fantastiskt

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommended
Small service deficencies were immediately taken care off and things worked perfectly during the rest of our stay. Great garage deal aswell as free shuttle service to the waterkant. Great breakfast and very good dinner at restaurant The Vue on top floor number 15. Great views from there. Were upgraded on 2 of our 3 rooms and the large balcony in room 111was great. Walking distance from central Cape Town but do make sure you use the right directions.
Bodde här 1 natt i november 2018
Svar från Vincent Bouwer 12 nov. 2018
Dear Marc, Thank you for sharing your great experience of The Capital Mirage, Cape Town. We are glad to read about your amazing stay and how much you enjoyed our great Staff, location, views, complimentary shuttle, and breakfast. We truly appreciate your kind comments and recommendation and will share it with the entire Team. We look forward to welcoming you back soon! Vincent Bouwer General Manger

8/10 Bra

Henric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2018
Svar från Vincent Bouwer 21 maj 2018
Dear Henric, Thank you for the positive reply. We hope to welcome you back soon, Vincent Bouwer General Manager

10/10 Fantastiskt

PER

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bekvämt och trevligt hotell
Fräscht och rymligt rum med skön säng. Hotellets takterrass var fin med fantastisk utsikt. gratis parkering

10/10 Fantastiskt

Göran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nytt och bekvämt hotell
Semesterresa. Hotellet är nytt. Det var mycket bra och bekvämt på de flesta sätt. Området är säkert att gå i på dagtid, men inte efter mörkrets inbrott.

10/10 Fantastiskt

Sofia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Nicholas

Reste med sin partner
Gillade: Bekvämligheter
Fantastic Customer Service. We will coming back again. We highly recommend it to our friends to stay there.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Capital Mirage in Cape Town is such a beautiful, friendly, clean, spacious hotel! Our room has everything we need! The location is great, central, close to many attractions and restaurants and shops! Our room has the gorgeous view of the famous Table Mountain! The hotel has great restaurants as well. We are extremely happy and grateful to stay in this hotel. The best part is the people here are super friendly and supportive! Such as Mimi and Jennifer. Of course there is Nobafundi, she is the manager of capital mirage hotel ! She is highly competent and helpful. All the employees are working hard to take care of the guests here. We want people who are in charge to acknowledge and recognize their hard work and dedications to the hotel! We felt very welcomed! We will definitely come back in the future! Cape Town has our hearts and the stunning beauty of this city and the people here made our time unforgettable and special! Thank you!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Emily

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were fantastic and helped us with many aspects of our travel. The rooms were large, clean, and comfortable. The Cattle Baron restaurant was great. We didn’t eat at the rooftop restaurant, but we did see the view, and it was beautiful. We will stay in this hotel next time in Cape Town!
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Sian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent in every way
Excellent, friendly staff and the most beautiful suite with a huge balcony. Great breakfast options just across the road (both were fab) and well located if you don’t mind a 20 minute easy walk to the waterfront. Alternatively Uber is simple to use all over the city and very reasonable. Highly recommend the Capital Mirage!
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Tina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

Andrew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i januari 2024

10/10 Fantastiskt

mohammad

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff and specious rooms
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Anathi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We enjoyed our stay at the Mirage. The rooms are spacious especially if you are staying for a few days. The service was great … the restaurant on the top floor has views to die for… I’m definitely going back
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Antoinette, Bronx

Gillade: Personal och service och boendets skick och faciliteter
Light-filled, hipster-chic, apartment hotel with high ceilings and stunning panoramic views from the rooftop restaurant. Ideal for short or long stays with a full kitchen and in-room washer and dryer. It's my home-away-from-home in Cape Town.
Bodde här 6 nätter i juli 2023

10/10 Fantastiskt

SANDRINE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Mbali

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I’ve stayed at the Capital Mirage Hotel before and this would be my second stay. I’ve enjoyed every experience thus far and I look forward to my next stay.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms were outstanding and the staff was very helpful in suggesting areas to visit.
Bodde här 2 nätter i maj 2023

8/10 Bra

Ronan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having a washing machine was very helpful. Close to grocery stores. All attractions were within walking distance..
Bodde här 6 nätter i april 2023

10/10 Fantastiskt

Samer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel, clean, quiet, staff are amazing.
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Paulo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Best Part Was The Staff, They’re All Excellent At Providing a Good Time for The Guest
Bodde här 28 nätter i mars 2022

10/10 Fantastiskt

Alyssa

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Very clean and modern. Kitchen had all the things one may need. Staff was friendly. I wish the TV was a smarr TV The pool was closed so fhere was no outside hang out spot. Lots of beggars in surrounding area
Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My entire stay was awesome! The staff were SUPER friendly and helpful from the moment of checking in till it was time to check out. Id definitely stay there again. Location is also pretty convient!
Bodde här 2 nätter i januari 2022

8/10 Bra

Rakesh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall a good stay. Modern style of room. Spacious room and large shower. Directly opposite 2 good cafes.
Bodde här 7 nätter i januari 2022

10/10 Fantastiskt

Hugues, LEMÉ

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
L'accueil est excellent et le personnel très professionnel. le chauffeur de la navette connaît tous les coins sécurisé et formidable et le service de sécurité va au-delà des ses prérogative pour vous aider à vous sentir à l'aise. Le personnel depuis la réception au équipes de nettoyage sont aussi très professionnel. Très appréciable
Bodde här 8 nätter i oktober 2021

8/10 Bra

MADURAIMUTHOO

Bodde här 2 nätter i augusti 2021
Svar från Vincent Bouwer 21 sep. 2021
Dear MADURAIMUTHOO, Thank you for taking the time to share your great review of The Capital Mirage, Cape Town. Warm regards, Vincent Bouwer General Manager

10/10 Fantastiskt

Keoagile

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2021
Svar från Vincent Bouwer 17 juni 2021
Dear Keoagile, Thank you for sharing your excellent experience of The Capital Mirage, Cape Town. We look forward to welcoming you back to Cape Town. Vincent Bouwer General Manager

10/10 Fantastiskt

Johannes

Bodde här 4 nätter i april 2021
Svar från Vincent Bouwer 17 juni 2021
Dear Johannes, Thank you for taking the time to share your 5-star review of The Capital Mirage, Cape Town. We look forward to welcoming you back to Cape Town. Vincent Bouwer General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place confortable lovely . Everything was nice and the reception were polite and very helpful
Bodde här 1 natt i januari 2021

10/10 Fantastiskt

Diandra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden 💎 Gem
Booked last minute using hotels.com be sure to triple check booking as this 3rd party website changed the booking and reservations are non-refundable. Front desk staff was exceptionally helpful and accommodating throughout entire stay. Rooms were clean, a little odorous if you turned off the AC for long periods. Luxury king suite came with everything you would need. Bed was comfortable, daily clean linens If requested. Free shuttle to v&a waterfront. Easy access to popular areas. Highly recommend this boutique hotel.
Bodde här 3 nätter i februari 2020

10/10 Fantastiskt

Priscila

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente
É a segunda vez que me hospedo no hotel. Um hotel lindo, quarto excelente com muito conforto e limpeza. Melhor hotel em que já me hospedei na Cidade do Cabo.
Bodde här 2 nätter i februari 2020

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2020

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very warm welcome from reception, very clean and beautiful room. However I especially booked this hotel for my last two days in Cape Town to enjoy the swimming pool but it's actually NOT part of the hotel and it is not really used. So disappointing. It's part of a bar / restaurant and I looked stupid when I came up with my towel. The swimming pool wasn't cleaned but I was still welcome to use it.
Bodde här 2 nätter i november 2019

8/10 Bra

Ive

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and new but noisy
This hotel looks rather new and occupies 3 floors of an appartment/office building. The rooms are a good size and have a nice bathroom. As always there is little room to store your clothes (no closets at all, only 2 shelves). The car parking is free, which is really nice. Our room on the first floor on the side of Strand was getting a lot of street noise. Also at about 4am every day we were woken up by the prayer call of a mosque nearby, which was annoying. So I would try to request a room away from the Strand side. The breakfast is in the bar/restaurant on the top floor that has spectacular views of both Cape Town and Table Mountain. The staff is very friendly. The 'pool' is also on the rooftop but it is very small and doesn't really invite to use it, which is a pity. Overal I would recommend this hotel for a city trip or business trip, but if you're also looking for a place to relax by the pool, then I think you might be able to do better
Bodde här 5 nätter i november 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kapstadt
Bodde här 4 nätter i november 2019
Svar från Vincent Bouwer 3 dec. 2019
Dear Valued Guest, Thank you for the great review score of The Capital Mirage, Cape Town. We look forward to welcome you back soon. Best wishes, Vincent Bouwer General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2019
Svar från Vincent Bouwer 3 dec. 2019
Dear Valued Guest, Thank you for the great review score of The Capital Mirage, Cape Town. We look forward to welcome you back soon. Best wishes, Vincent Bouwer General Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Hotel ist ok, aber leider ggü einer recht lauten Baustelle zur Zeit (Nov 2019).
Bodde här 2 nätter i november 2019

10/10 Fantastiskt

Jeannette, Vancouver

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely room, friendly staff, easy check in and check out. Nice location. Free shuttle to the waterfront. We enjoyed our stay.
Bodde här 4 nätter i oktober 2019
Svar från Vincent Bouwer 6 nov. 2019
Dear GabLange, Thank you so much for a great review of The Capital Mirage, Cape Town. It's always a pleasure to receive positive feedback and I will make sure to share your comments with the Team. Your public recognition means the world for us. I am personally glad to read you liked our great location, complimentary shuttle and amazing staff. Best regards, Vincent Bouwer General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet
Bodde här 3 nätter i oktober 2019
Svar från Vincent Bouwer 6 nov. 2019
Dear Anonymous, Thank you so much for a great review of The Capital Mirage, Cape Town. We appreciate your positive feedback. Best regards, Vincent Bouwer General Manager

6/10 Okej

Luigi

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
WORSE HOTEL FOR SLEEPING, GREAT SERVICE AND LOCATION
GREAT LOCATION, GREAT HOTEL, WORSE PLACE WHERE TO SLEEP. UNACCEPTABLE THAT SUCH A 5 STARS HOTEL BUILT SICH CHEAP WINDOWS. YOU LITERALLY HEAR EVERY SINGLE SOUND FROM THE STREET. FROM THE GUYS SCREAMING ON SAT NIGHT TO THE MANY CONSTRUCTION WORKS ALL AROUND. NOT TO MENTION THE LOUD SPEAKER PRAYER FROM A MOSQUE NEARBY AT 4 AM EVERY SINGLE NIGHT OF OCTOBER. WE STAYED 10 NIGHTS. HALF OF THE REASON YOU BOOK SUCH AN HOTEL IS QUIET ALL AROUND. IT MAKES NO SENSE TO HAVE NOISELESS ROOMS FROM THE INSIDE IF YOU BUILD SUCH CHEAP WINDOWS FOR THE OUTSIDE. HOW FOOLISH. THE HOTEL IS GREAT, BUT GIVING THE WORSE SLEEP CONDITIONS TO A CUSTOMER IS NOT A DETAIL.
Bodde här 9 nätter i oktober 2019

10/10 Fantastiskt

Nathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i oktober 2019
Svar från Vincent Bouwer 22 okt. 2019
Dear Nathan, Thank you for giving us a five-star rating! We're glad our team could serve you so well. Regards, Vincent Bouwer General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i oktober 2019
Svar från Vincent Bouwer 22 okt. 2019
Dear Guest, Thank you for giving us a five-star rating! We're glad our team could serve you so well. Regards, Vincent Bouwer General Manager

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They gave us wet towels which was so peculiar The rooms were not cleaned daily We had to tell them when to clean, if we do not they just spread the bed with the same sheets and leave No change of beddings Worst hotel ever Breakfast was pathetic... minimal choice of what to eat...
Bodde här 4 nätter i september 2019