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Recensioner av The Grey Hotel

4 out of 5
The Grey Hotel
49 Napier Street, De Waterkant, Cape Town, Western Cape

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 85 av 140 recensioner" "
8 - Bra i betyg. 43 av 140 recensioner" "
6 - Okej i betyg. 6 av 140 recensioner" "
4 - Dåligt i betyg. 5 av 140 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 140 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kristian

Bodde här 3 nätter i oktober 2023
Svar från The Grey Team 17 nov. 2023
Dear Kristian,Thank you for the amazing score. We truly appreciate the feedback. May we look forward to seeing you again soon!Safe Travels.

10/10 Fantastiskt

Suzana

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovley stay at the Grey Hotel
The hotel is lovely but you can not be disabled or over sized it has a nice atmosphere but we could have got more information from the reception about the restaurant and the surroundings. The breakfast could have some improvements but the staff was interested and fixed what ever problem you could have. The reception could have also informed that there are pool towels to borrow. Great close to the waterfront and the BooKap so nice area to stay in. Lovley restaurant and also other interesting places with good food
Bodde här 6 nätter i oktober 2023
Svar från The Grey Team 17 nov. 2023
Dear Suzana,Thank you for the great score and constructive review. We will definitely address all the points you've made and hope to improve on them by the time you return.Regards and Safe Travels!

8/10 Bra

Jim, Gothenburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very priceworthy, good vibes!
Our second time staying at the Grey Hotel. A real gem for somebody who appreciate great food, live music and good vibes. Roof terrace is awesome and the breakfast served on the terrace is really good. On top of that, Shio restaurant that is in the same house is really good. Very priceworthy in my opinion. Only negative feedback would be that some rooms are kinda small, no worries for a 2-3 day stay but i guess it would be an issue if you would like to stay over a longer period:)
Bodde här 2 nätter i december 2018
Svar från The Grey Team 5 jan. 2019
Dear Jim, Thank you for taking the to let us know about your stay. We are pleased to hear that you had a good time staying with us and hope that when you return it will only keep getting better.

8/10 Bra

Kristina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2018
Svar från The Grey Team 2 dec. 2018
Thank you for your rating! We hope to have you back with us soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Grey Team 16 maj 2018
Thank you for staying at The Grey Hotel. We appreciate your review and hope to welcome you soon again. Regards, The Grey Team

10/10 Fantastiskt

Elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
Bodde här 1 natt i mars 2024
Svar från Marietjie 13 apr. 2024
Dear Elizabeth,We are delighted that you've had such a great stay.Thank you for the feedback.It's most appreciated.Regards,Marietjie - The Grey

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The personal touches made all the difference! 5*****
Bodde här 5 nätter i januari 2024
Svar från Marietjie 13 apr. 2024
Dear Rachel,Thank you. We appreciate the wonderful feedback.Have a lovely weekend!Marietjie

10/10 Fantastiskt

Lara

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Marietjie 1 mars 2024
Dear Lara,Thank you so much! We truly appreciate it.Kind Regards,Marietjie - The Grey

10/10 Fantastiskt

Bernd

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything perfect, many thanks!!!
Bodde här 7 nätter i februari 2024
Svar från Marietjie 1 mars 2024
Dear Bernd,Thank you. We are humbled by your kind words.May you have a lovely weekend.Kind Regards,Marietjie - The Grey

10/10 Fantastiskt

Tom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
Bodde här 2 nätter i januari 2024
Svar från Marietjie 28 jan. 2024
Dear Tom,We are so grateful for the amazing, kind words. Thank you.We have a special group of people working for us.May you have a wonderful 2024.Kind Regards,Marietjie - The Grey

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Friendly and helpful staff. We were able to do early check in at not cost. Area is good.
Bodde här 1 natt i januari 2024
Svar från Marietjie 28 jan. 2024
Dear Anonymous,Thank you so much for the great review. We truly appreciate the feedback.May you have a wonderful 2024.Kind Regards,Marietjie - The Grey

8/10 Bra

Tom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our 'go-to' for a short few nights in the city. Great location, friedly staff and comfy beds. Our third stay this year. Will be back.
Bodde här 2 nätter i december 2023
Svar från Marietjie 6 dec. 2023
Dear Tom, Thank you for the lovely comments! We are truly grateful for the wonderful remarks. We do have a special group of staff members. It is a historic building and the owner has done wonders with the rooms. It is a unique little spot. May you have a lovely week. Safe Travels! Marietjie - The Grey

10/10 Fantastiskt

Jari

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från Marietjie 6 dec. 2023
Dear Jari,Wow! Thank you! We are humbled.Regards,Marietjie - The Grey Hotel

8/10 Bra

DirkJan

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Lovely boutique hotel, nice staff. Great value for money. Nice area. Soft close on the toilet seat would have been nice. Less noise from the ac (not sure if that was causing it). A bit more water pressure in the shower would be great. I was fighting with the hotel room safe, but that could be my stupidity
Bodde här 6 nätter i november 2023
Svar från Marietjie - Team Grey 22 nov. 2023
Dear DirkJan,It was lovely meeting you. As discussed, we welcome the constructive feedback and have already addressed some of the suggestions you've made.Thank you for the great score. We truly appreciate it.Safe Travels!

8/10 Bra

Jacques

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Marietjie - Team Grey 22 nov. 2023
Dear Jacques,We appreciate the time you've taken to send us a review. Thank you for the high score. We truly appreciate it.Hope to see you again soon.Safe Travels!

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cozy hotel in a perfect position
We found the Grey the best place where to stay while visiting Cape Town and sorrundings
Bodde här 3 nätter i september 2023
Svar från The Grey Team 17 nov. 2023
Dear Andrea,We are delighted to know you've had such a great experience. Thank you for the kind words and great score. We truly appreciate the contribution.May The Grey become your home-away-from-home.Till we meet again.Safe Travels!

10/10 Fantastiskt

Khaled

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is clean, has a nice artsy vibe. The staff are super friendly and helpful. The location of the hotel cannot be better. Most things we wanted to see were 10 to 20mns walking distance, and the neighborhood of the location was beautiful, with plenty of coffee shops, small boutiques and colorful houses.
Bodde här 10 nätter i september 2023
Svar från The Grey Team 17 nov. 2023
Dear Khaled,We are delighted you've enjoyed your stay. Thank you for the kind words and perfect score. Our staff is a great blessing and we will definitely relay the message.May we see you soon.Safe Travels!

10/10 Fantastiskt

Tom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and tidy, great staff always on hand to help. Always feel right at home at The Grey.
Bodde här 1 natt i oktober 2023
Svar från The Grey Team 17 nov. 2023
Dear Tom,Thank you for the great review and perfect score.We are blessed with amazing staff. Thank you for the kind remarks. We will share your kind words with them.May this forever be your home away from home.We look forward to your next visit.Safe Travels!

8/10 Bra

Marius

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från The Grey Team 17 nov. 2023
Dear Marius,We truly appreciate the near-perfect score. Thank you.Please advise how we can improve and make your stay more comfortable.Thank you for the visit and Safe Travels!Hope to see you again soon!

8/10 Bra

Kegan, Grand Ledge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location for a stay in Cape Town. Close to several restaurants and the piano bar next door was nice for a late night cocktail. Staff was very friendly. I would stay here again when visiting Cape Town.
Bodde här 8 nätter i augusti 2023

8/10 Bra

Henry

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från The Grey Team 21 aug. 2023
Thank you for choosing to stay with us and for taking time to share your feedback. We greatly appreciate your review and are pleased to hear you had an overall enjoyable experience during your recent visit. We value your patronage and hope to have the opportunity to welcome you back soon. kind regards

10/10 Fantastiskt

Craig

Bodde här 14 nätter i april 2023

10/10 Fantastiskt

Rachael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Grey had a lovely feel upon entering, quirky, boutiquey and homely. The hotel is small and unique and the staff are super friendly and helpful. In particular Lukahnyo had amazing customer service, he knew our names from day one and didn't forget them for our whole 5 days. We enjoyed a couple of breakfasts in the cosy dining space which were really nice and being able to enjoy a freshly squeezed OJ won extra points. We had a fantastic evening on the Saturday night at the Piano Bar adjoining the property, Nina and her band were beyond amazing, can highly recommend making a night of it if you can. Lots of amazing eateries and shops within walking distance. My only downside to the property was that it can be a little noisy with guests coming and goings in the night, but I am a light sleeper, so probably more an issue for me than for others.
Bodde här 5 nätter i april 2023

4/10 Dåligt

Howard

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Disappointing for a "boutique " hotel. Lack of attention to detail and the feeling the management do not care about their guests. The staff were excellent: helpful and friendly.

8/10 Bra

marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Séjour rapide à Cape Town
Bon hôtel pour un court séjour à Cape Town
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Philipp

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr zuvorkommender und überaus freundlicher Service vom gesamten Personal!
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

amar

Bodde här 9 nätter i december 2022
Svar från The Grey Team 17 nov. 2023
Dear Amar,Thank you for the perfect score. We truly appreciate the feedback.May we see you again soon.Safe Travels!

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay
Good location, cheap Uber ride to waterfront. Pleasant and helpful staff.
Bodde här 3 nätter i mars 2022
Svar från The Grey 3 apr. 2022
Dear Carl, thank you for your review. We enjoyed hosting you and hope to welcome you soon again. Kind regards, The Grey Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i mars 2022

10/10 Fantastiskt

Nadim

Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2022

8/10 Bra

Hendrik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 16 nätter i december 2021

10/10 Fantastiskt

Carl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay!
Bodde här 1 natt i oktober 2021
Svar från The Grey 24 okt. 2021
Thank you for staying with us. We are looking forward to welcoming you again. Keep safe till then. Warm regards, The Grey Team

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tolles Hotel mit Rooftop Bar in schöner Straße
Wunderbares Hotel in einer sehr schönen sicheren Nachbarschaft. Zimmer sind sehr gut eingerichtet und sehr freundliche Mitarbeiter, die gerne weiterhelfen.
Bodde här 2 nätter i mars 2020
Svar från Grey Team 13 mars 2020
Thank you for the feedback, we are glad you enjoyed your stay with us in Capetown. We look forward to hosting you again in the near future. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Lage ist Spitze, das Essen, das Personal und die Sauberkeit ebenfalls
Bodde här 6 nätter i februari 2020
Svar från grey team 10 mars 2020
Thank you for the feedback we appreciate it so much. Hope to see you again in the future. Kind regards The Grey Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
aravilhoso
Maravilhosa amamos o hotel
Bodde här 7 nätter i februari 2020
Svar från Grey hotel 10 mars 2020
Thank you for the feedback we appreciate it so much. Hope to see you again in the future. Kind regards The Grey Team

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr schönes Boutique Hotel inkl. Bar/Restaurant/Rooftop in einer super Lage. Das Personal ist mega freundlich und jederzeit hilfsbereit! Leider war der Pool nicht so sauber und am Wochenende kann es bisschen lauter werden. Trotzdem gerne wieder ;D
Bodde här 9 nätter i februari 2020
Svar från Grey team 10 mars 2020
Thank you for the feedback we appreciate it so much. we will work on the area highlighted so as to improve. Hope to see you again in the future. Kind regards The Grey Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i februari 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från The Grey Team 14 feb. 2020
Thank you so much for the feedback, we are glad you enjoyed your stay with us. hope to host you again in the future.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great little hotel in a vibrant area. Staff were very friendly and keen to help. Would defiantly recommend and stay again.
Bodde här 6 nätter i januari 2020
Svar från The Grey 30 jan. 2020
Thank you for your review. We are looking forward to welcome you again. Regards, The Grey Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff Clean Safe Good restaurant No complaints
Bodde här 2 nätter i januari 2020
Svar från The Grey Team 7 jan. 2020
Thank you for your feedback. We appreciate it and we are glad you enjoyed your time at the hotel. hope to see you again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stylish property in a trendy area. The room is more comfortable and upmarket than I had realized when booking. We came a quiet time around Christmas, didn’t wind up trying the restaurant Shio or spending time at Pianobar, both of which are known in Cape Town.
Bodde här 2 nätter i december 2019
Svar från The Grey Team 7 jan. 2020
Thank you for the feedback, we appreciate it and also that you had a great time at the hotel. we hope to see you again in the future

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great spot!
Great boutique hotel in an amazing location! Close to tons of food, drinks, and easy access to major tourist destinations. Really cool roof top bar with views of table mountain. Highly recommend!
Bodde här 3 nätter i oktober 2019
Svar från The Grey Team 24 dec. 2019
Thank you so much for the feedback. We appreciate your compliments and we look forward to hosting you again at the Grey Hotel in the future.

10/10 Fantastiskt

Pawel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2019
Svar från . 1 dec. 2019
Dear Pawel, Thank you for the Review. we appreciate it a lot. hope to host you again in the near future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2019
Svar från The Grey Team 15 nov. 2019
Thank you for the Review. we appreciate it a lot. hope to host you again in the near future

10/10 Fantastiskt

Clyde

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Real Boutique Hotel
A true boutique hotel. The physical space and design was unique and special, but functional and comfortable. The entire staff made you feel like special guest. The restaurant menu was limited, but we'll prepared and presented. The piano bar each evening was warm and intimate. The location was perfect for dining and unique shopping opportunities. In addition, it is within easy walking distance of the VA Waterfront. Due to the various elevations in the property, those that are physically challenged, might opt for a different space.
Bodde här 8 nätter i oktober 2019
Svar från The Grey team 12 okt. 2019
Thank you for taking time to give us a review. We appreciate your kind words and they truly humble us. We are grateful you had a warm experience at the hotel and indeed you are special to us. we hope to see you again in the near future

10/10 Fantastiskt

heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location and friendly service!
Lovely boutique hotel in a good area. Not far from the V&A port. It’s not quite walking distance to the wharf but very close. We used Uber to get there within minutes and it was only 2.34usd! The rooms are modern and cool. Great air conditioning, comfy bed and we had our own rooftop balcony. It is a little loud because our room (4) is in the hallway up to the rooftop bar. The staff was amazing. Super friendly and helpful. They have live music many nights, a restaurant and a front porch for sipping cocktails. Loved it and would go back!
Bodde här 1 natt i september 2019
Svar från The Grey Team 22 sep. 2019
Dear Guest It was a real pleasure having you guys stay with us. We hope you have you back with us again in the future. Until we meet again, The Grey Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for a short Uber trip to Waterfront. Has some style with its food preparation and general appearance of the hotel.
Bodde här 3 nätter i september 2019
Svar från The Grey Team 19 sep. 2019
Thank you for staying at The Grey Hotel. We appreciate your review and hope to welcome you soon again. Thank you.