Inomhuspool och solstolar
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Recensioner av Park Plaza Cardiff

4 out of 5
Park Plaza Cardiff
Grey friars Road, Cardiff, Wales

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 569 av 1003 recensioner" "
8 - Bra i betyg. 289 av 1003 recensioner" "
6 - Okej i betyg. 81 av 1003 recensioner" "
4 - Dåligt i betyg. 42 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1003 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

6/10 Okej

Gillian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Akex

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Awa

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was good but, would request to widen the Full English Breakfast variety.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Huw

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best hotel in Cardiff! Comfortable rooms, relaxing bar area, wonderful restaurant and relaxing pool. Even the receptionist spoke Welsh!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice food and lovely staff.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Navin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent , rooms were good , swimming pool was good
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff. Very friendly and helpful. Highly recommend this hire.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Debbie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely central location, nice helpful staff, good choice for breakfast, nice and clean and a great pool!
Bodde här 2 nätter i mars 2024
Svar från Daniela 10 mars 2024
Dear Debbie,thank you for taking the time to leave a review regarding your stay here with us. We appreciate all the feedback we receive, and we are thrilled you enjoyed the room. We do hope to see you back again in the future. Best regards, Daniela Front Desk

8/10 Bra

Alice

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Daniela 21 feb. 2024
Dear Alice, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Office Team

8/10 Bra

James

Bodde här 1 natt i februari 2024
Svar från Daniela 21 feb. 2024
Dear James, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 Fantastiskt

Stella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to shops bars center town
Bodde här 2 nätter i februari 2024
Svar från Daniela 21 feb. 2024
Dear Stella, Thank you for your review and score. We hope to see you again in the future! Best regards, Daniela Front Desk

10/10 Fantastiskt

Suzanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
we liked everything about hotel, on arrival to room our A/C wasn't working so we were given a different room which was great.
Bodde här 2 nätter i januari 2024
Svar från Daniela 18 feb. 2024
Dear Suzanne, Thank you for your review. We are glad to hear you had a good stay and we are happy to see our that our team moved your booking to another room in a swift manner which we hope was to your satisfaction. We look forward to welcoming you back in the near future for another wonderful stay! Kind Regards, Daniela Front Office Team

8/10 Bra

Ryan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Daniela 18 feb. 2024
Dear Ryan,Thank you for your review and great score. We hope you had a lovely time here at Park Plaza in Cardiff and we hope to see you back! Best regards, Daniela Front Desk

4/10 Dåligt

Neil

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Rip off car park - Average food but good Gym/Pool
The Hotel itself was good with good leisure facilities which had friendly staff. My real disappointment was that it never indicated that there was no parking on-site. I had to use an NCP over the road which after the 'token' hotel guest discount cost me approx £50 for 2 nights parking! And I parked from around 7pm until 8am. If I knew this I would have booked elsewhere. The food was average but priced for a 'better' hotel. Cooked breakfast was only just warm and the evening meal was bland. You'll find somewhere better and be made to feel more welcome i;m sure. I won't return.
Bodde här 2 nätter i januari 2024

8/10 Bra

Janet

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very enjoyable
Svar från Daniela 30 jan. 2024
Dear Janet, Thank you for your feedback and it was a pleasure to have you as a guest! We hope to see you again in the future! Best regards, Daniela Front Office Team

8/10 Bra

Douglas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Daniela 30 jan. 2024
Dear Douglas, Thank you for your feedback and it was a pleasure to have you as a guest! We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a convenient walk to everywhere I needed to get to. Staff was nice. I will stay again if ever back
Bodde här 3 nätter i januari 2024
Svar från Daniela 30 jan. 2024
Dear Douglas, Thank you for your feedback and for your kind words about our staff. It was a pleasure to have you as a guest and we hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 Fantastiskt

Pauline

Bodde här 1 natt i januari 2024
Svar från Daniela 30 jan. 2024
Dear Pauline,Thank you for your feedback. It was a pleasure to have you as a guest and we hope to see you back!Best regards, Daniela, Front Desk

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
A good option for near to town.
Good location and nice clean room. The sink tap appeared to be faulty in the room so ran all night and disturbed our sleep. Also someone entered our room in the morning 90mins before checkout and caught me topless. I assume it was hotel staff. We didn't get to use the hotel spa or restaurant so cannot comment
Bodde här 1 natt i januari 2024
Svar från Daniela 30 jan. 2024
Dear guest, Thank you for taking the time to leave us a review. We appreciate you pointing out all the issues you had during the stay and rest assured this will be passed to the management for further improvements. We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 Fantastiskt

Brandon

Bodde här 1 natt i januari 2024
Svar från Daniela 30 jan. 2024
Dear Brandon,Thank you for your feedback, it was a pleasure to have you as a guest. We hope to see you again in the future! Best regards, Daniela Front Office Team

2/10 Väldigt dåligt

Ian

Bodde här 2 nätter i januari 2024
Svar från Daniela 30 jan. 2024
Dear Ian, Thank you for your review. We hope to see you again in the future! Best regards,Daniela Front Office Team

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Arrived at 5pm, needing to rest, having booked a Superior Room. Unfortunately, "Winter Wonderland" was in full swing immediately outside, as well as the tv not working. Reception said the fair would finish at 10pm and that it wasn't a problem for other guests. We asked to be moved and were downgraded, but away from the noise. The heating did not function. At 7pm, we were finally moved to another room, which was satisfactory. Two hours wasted - we could not even use the pool, or spa by this time. Reception kindly offered to refund the £10 price difference on the room we were eventually allocated. In the morning, we arrived early for breakfast. We waited in the doorway as instructed, and waited some time before we were seated. The continental breakfast was quite pleasant, but the cooked breakfast, on the other hand, was terrible. Nothing appeared to be freshly cooked, even though we were amongst the first in the dining room. Bacon was like cardboard, the sausages were overcooked and tasteless, and the eggs were like rubber (and when I checked the menu, they were supposed to be cooked to order). Had I not prepaid for our stay, i would have refused to pay when checking out. Staff didn't seem to care. We were told "sorry". 4 stars - absolutely not in my book. Awful
Bodde här 1 natt i december 2023

6/10 Okej

Lucy

Gillade: Renlighet
An ok stay
The overnight stay was to celebrate my husbands birthday. We enjoyed our stay but we were disappointed with a few things. Despite the room being very clean, it definitely needs updating. The room was very spacious but not very modern. Breakfast was very busy so we had to wait. This was not a problem for us though. Tea snd coffee arrived after we’d finished our breakfast. The tea snd coffee weren’t very nice at all but the breakfast was lovely.
Bodde här 1 natt i december 2023
Svar från Daniela 30 jan. 2024
Dear Lucy, Thank you for your review. Our management team take onboard all the reviews for further improvements and thank you for mentioning those to us. We hope to see you again in the future! Best regards, Daniela Front Office Team

10/10 Fantastiskt

Rob

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Excellent stay. Very friendly and helpful staff. Comfortable room. Lovely breakfast and definitely worth the extra cost. Parking was expensive at the NCP, which is the only thing I'd have changed.
Bodde här 2 nätter i december 2023
Svar från Daniela 6 jan. 2024
Dear Rob,Thank you for taking the time to review your recent stay with us. We are glad to see you had a good time here at Park Plaza in Cardiff and you find our staff helpful and friendly. We look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear David,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

gareth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Gareth,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

6/10 Okej

Irene

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Irene,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

Rachel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Rachel,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

Gareth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Gareth,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

8/10 Bra

Malcolm

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Malcolm,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear guest,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

Louise

Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Louise,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My daughter and her boyfriend stayed here as a it was gift for her birthday, she said that the hotel was beautiful and the room was lovely. This hotel is a lot more luxurious than others and worth the money for a treat. She said she would definitely stay again and is highly recommended.
Bodde här 1 natt i december 2023
Svar från Daniela 22 dec. 2023
Dear Amy, Thank you for taking the time to review the stay. We are glad seeing they both enjoy the stay, and they are happy to come back. We are looking forward seeing you again!

4/10 Dåligt

Anu

Bodde här 1 natt i december 2023
Svar från Daniela 6 jan. 2024
Dear Anu,Thank you for your feedback and we look forward to welcoming you back soon for another wonderful stay! Kind Regards, Daniela Front Office Team

8/10 Bra

MOL

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
We had a lovely stay. The hotel was nice and most staff were helpful and friendly apart from the chef at breakfast, who was very rude.
Bodde här 1 natt i december 2023
Svar från Daniela 12 dec. 2023
Dear Mol, Thank you for taking the time to review your recent stay with us. We are glad you had a wonderful time and our staff looked well after you. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Duncan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasing Plaza
Very enjoyable stay in this city centre hotel Clean and comfortable room, excellent food and helpful staff We arrived on Friday but were unable to book any Spa treatments at any time during the weekend
Bodde här 3 nätter i december 2023
Svar från Daniela 12 dec. 2023
Dear Duncan, Thank you for taking the time to review your recent stay with us. We are glad you had a wonderful time and our staff looked well after you. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Juliette

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 12 dec. 2023
Dear Juliette,Thank you for taking the time to review your recent stay with us. We look forward to welcoming you back in the near future for another wonderful stay!

8/10 Bra

Jamet

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovey night in cardiff
Great location, spacious room comfy large bed and pillows . Disappointing small TV .
Bodde här 1 natt i december 2023
Svar från Daniela 12 dec. 2023
Dear Jamet, Thank you for taking the time to review your recent stay with us. We are glad you had a great stay with us and we look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Daniela 12 dec. 2023
Dear guest, Thank you for your review and the highest score. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Bodde här 1 natt i december 2023
Svar från Daniela 12 dec. 2023
Dear guest, Thank you for your review and highest score. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Vanessa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel. Loved the spa but it was a bit cold and far too much chlorine in the hot tub so you couldn’t stay in it too long as burned your eyes. Staff were very friendly and couldn’t do enough for you. Breakfast was lovely plenty of selection for every requirement.
Bodde här 1 natt i november 2023
Svar från Daniela 12 dec. 2023
Dear Vanessa, thank you for taking the time to leave us a review and thank you for the perfect score. We are happy to hear that you enjoyed your stay with us at The Park Plaza. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and value for the money!
Bodde här 4 nätter i november 2023
Svar från Daniela 12 dec. 2023
Dear David,thank you for taking the time to leave us a review and thank you for the perfect score. We are happy to hear that you thoroughly enjoyed your stay with us at The Park Plaza. We look forward to welcoming you back in the near future for another wonderful stay!

6/10 Okej

Catherine

Bodde här 1 natt i november 2023
Svar från Daniela 12 dec. 2023
Dear Catherine, Thank you for your review and we look forward to welcoming you back in the near future for another wonderful stay!

4/10 Dåligt

Parniea

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Daniela 12 dec. 2023
Dear Parniea, Thank you for your review. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Ben

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was great, car park was horrific and expensive
Bodde här 1 natt i november 2023
Svar från Daniela 12 dec. 2023
Dear Ben, Thank you for your review and highest score. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room was good, Breakfast and service.
Bodde här 1 natt i november 2023
Svar från Daniela 12 dec. 2023
Dear Paul, Thank you for your review and highest score. We look forward to welcoming you back in the near future for another wonderful stay!

6/10 Okej

Richard

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
8th November 2023 Someone had a party in their room on the third floor - the noise was ridiculous, there was broken glass red wine and pizza on the floor outside their door. Tried complaining nothing was done - Consequently, poor nights sleep. Not what one would expect when away on business.
Bodde här 1 natt i november 2023
Svar från Daniela 6 jan. 2024
Dear Richard, thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the noise. Our rooms are equipped with a triple-glazing system to minimize external disturbances. We appreciate your feedback for ongoing improvements. We are hoping to welcome you back soon! Regards, Daniela Front Desk

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Daniela 12 dec. 2023
Dear Patricia, Thank you for your review and highest score. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 Fantastiskt

Caradog

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Daniela 12 dec. 2023
Dear Caradog, Thank you for your review and highest score. We look forward to welcoming you back in the near future for another wonderful stay!