6/10 Okej
Glenda
Reste i grupp
9 okt. 2025
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
I would have given 5 for everything but unfortunately the room wasn’t cleaned properly . There was no attention to detail at all . The room was nice & the beds were comfortable but it was as if the cleaner had done the bare minimum to turn the room around . There were the hairs from the previous occupants in the bath , sink and toilet seat . The back of the sink had toothpaste splatters. The taps had water marks . The sink looked smeary as opposed to thoroughly clean .
The headboards were thick with dust and one had splatters on it . The tv was covered in dust . The wardrobe doors were covered in fingerprints and the floor had bits all over it .
We went to reception to try to speak to someone but no one was immediately available . We were tired after a long journey so just decided to clean up the bathroom ourselves .
It’s a shame this happened and my suggestion is that some retraining of staff is needed with spot checks to ensure that high standards are maintained . What we experienced did not match the “ gold award “ certificate behind the reception desk !
Glenda
Bodde här 1 natt i oktober 2025