Hotell i Carlyss

“The service and staff are truly subpar. The rooms are a bit run down, I suppose from the barrage of casnio goers but at these prices and based on website research, I expected a higher standard and resort feel. The cleanliness theoughout was also an issue. The sheets are torn and were dirty and stained. Went through several towels too before I found one without large stains. The state of the rooms and surfaces not clean also gave me the ick feeling. I am familiar with the Landry's brand...

“Everything was lovely ! I hate I had to leave outside the casino for breakfast but nice !”

“Pool was not as clean as it should be for a property of this type. Pool water in the hot tub and main pool was cloudy and smelled dirty. Found several clumps of hair floating around in the water. Air conditioning in the room didn’t cool as it should. Room never cooled below 74 especially while sleeping. Room temperature is critical when spending several hours outside wagering on the horse races. Casino didn’t properly purify the air resulting in poor air quality for the gamblers. Didn’t offer...

“The room was clean and spacious. Bathroom was perfect. The gym’s equipment needed to be worked on and the pool had some window problems. Ice machine was empty most of our visit. Super convenient for downtown Lake Charles and to our venue for Saturday night. Staff were super friendly. Would stay again when visiting LA.”

“Rented two rooms with 4 beds total. Every bed sheet had stains on them. One bed had mildew on the bed and sheets. AC had mildew or mold on vents. One room smelled so wet and gross. Pictures must have been taken when the hotel was built because it looked nothing like the pictures. So much noise coming from the highway couldn’t sleep. Pool was tiny. Every time house keeping came they turned the air way up to make the room hot when we got back. “Breakfast” they offered was only muffins and yogurt....

“Some of the staff was very rude.”

“Too much confusion at check in… they might’ve been changing shifts at the front desk. No problem at check out. Bedding and towels were clean … My husband had breakfast …he said it was good. we would stay there again…”

“They need to do a lot of work at this hotel. Bathroom door wouldn’t shut. Elevator was broken all weekend. They cleaned the room and didn’t leave towels.”

“The room was clean and the lobby and hall always smelt clean and fresh. The ac works well. Staff was readily available if I needed help. Only complaint is there is no WiFi and I had no cell service.”

“Very nice staff, clean rooms breakfast was great!! One of the best stays I’ve had, they even show a movie in their theatre room every night at 6pm.”

“Missing pool and washer/dryer. Staff very friendly and helpful.”

“Fantastiskt hotell med utomordentligt trevlig personal. Allt var väldigt rent och fint. ”

“This is definitely one of the nastiest places I've ever stayed in. Nats were in the sink and shower. Sand spurs in the carpet black mold around windows. Shower had used wash cloths left in the shower. I woke up at 2:00 a.m. sick from sewer gases in the room. I didn't even shower because it was so nasty.”

“Everything was good”