We stayed at this hotel for one night with our dog and baby, and it was one of the most memorable stays we’ve ever had. Having experienced luxurious 5-star hotels in the UK and abroad, where you pay for top-tier amenities and service, I still prefer a place with genuinely friendly staff and a warm, local atmosphere. This hotel delivered on all fronts.The location was excellent, with a charming outdoor area for enjoying meals or drinks. The food was very good, though not perfect. The dog-friendly rooms were impeccably clean, well-equipped, and reasonably priced for such a quality local inn.The standout was a staff member named Marcel. He welcomed us at check-in, served us during a late dinner, and was there again for breakfast. When we found our car wouldn’t start due to a flat battery on a bank holiday Monday, with no shops open and no jump leads at the hotel, Marcel’s kindness shone through. He offered to drive to his own house to fetch jump leads. In the end, we managed to start the car another way, but his willingness to go out of his way made us feel truly valued.This was an exceptional experience, and we’d return in a heartbeat!
