The door code was not working when we arrived. We waited for almost 8-10 on hold standing in the heat before anyone in the office answered us to help. She was very nice and was able to get the door lock working after two tries or so. As soon as we got inside a maintenance man arrived to fix a light that he didn't even have a bulb to. he said he would be back, he never was. The condo was so dirty and there was a dead roach as well as other bugs on the floor. The amount of dust and dirt was just astonishing. We have stayed with you guys before, I was expecting better BUT I should have read the reviews better for this exact location as past guest were clear about these issues. My bad for thinking i didn't need to. The parking was tight - NO LIE - but the location was good. We received a nice little nasty note left on our vehicle because apparently the HOA lady couldn't see our parking pass even though it was clearly displayed. It was a rude and presumptuous. The bathroom was very dirty. None of us used the shower other than to quickly rinse off. I had to clean the toilet myself when we arrived. I would never stay here again and I would not recommend anyone else stay for that matter. Some serious clean up needs to take place. I will take better care before renting next time to read the reviews and ensure that I am not wasting my money on a less than even mediocre experience.