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Recensioner av La Passion by Masaya

3.5 out of 5
La Passion by Masaya
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 106 av 164 recensioner" "
8 - Bra i betyg. 32 av 164 recensioner" "
6 - Okej i betyg. 18 av 164 recensioner" "
4 - Dåligt i betyg. 5 av 164 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 164 recensioner" "

9,0/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Diego

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a cozy place. Perfect for couples
Bodde här 1 natt i maj 2024
Svar från Front desk 21 maj 2024
Thank you, Diego, for your feedback on La Passion by Masaya. We are glad to hear that you found the place cozy and perfect for couples. We hope you to see you again in our hotel.

10/10 Fantastiskt

Kendra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.
Bodde här 3 nätter i maj 2024
Svar från Front desk 20 maj 2024
Thank you for sharing your review of La Passion by Masaya! Your insight and advice are greatly appreciated. Have a wonderful day!

6/10 Okej

Derek

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.
Bodde här 1 natt i maj 2024
Svar från La Passion Hotel 16 maj 2024
Thank you for sharing your feedback on La Passion by Masaya. We appreciate your comments and will take them into consideration for further improvements. We're glad to hear that you found the staff accommodating. We hope to welcome you back in the future.

10/10 Fantastiskt

CINDY

Bodde här 1 natt i april 2024

6/10 Okej

Jaime, Coral Springs

Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
The bed was very hard, especially if you are a side sleeper, the rooms from the first floors lack of some noise suppression as you can even hear the transactions of the street vendors on the other side of the wall, the stairs to the pool and breakfast area are very narrow, the bedroom door lacks of light, which makes it difficult to use the key at night, the breakfast options are just ok, but the ladies of it, makes it a pleasant time. The hotel also lacks a generator, the city lost power twice on two consecutive days and we had to stay in complete darkness for like 2 or 3 hours which with the city temperatures was not pleasant, there’s only tv’s in the rooms and they are apps driven, so no local channels, the room’s phone is for decoration purposes, we couldn’t contact the front desk nor my friends on other rooms unless I used my personal device, but Tatiana at the reception is great, so thanks to those Ladies I mentioned my stay was good.
Bodde här 5 nätter i april 2024
Svar från Front desk 26 apr. 2024
Thank you for sharing your detailed review of La Passion by Masaya. Your feedback will help us to improve our services. We hope to see you again in our hotel.

10/10 Fantastiskt

Baudilio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a beautiful boutique hotel. Our room decor was nice and has a rustic feel. The open air shower was amazing. The pool on the roof top was perfect for a swim to try and beat the heat. Location was everything! Close to anything you may need. So many bars, restaurants, clubs, shops, street food etc. But most of all, the staff were amazing!! I can’t talk enough about how they took care of all our needs, and did it with a warm smile and fun attitude. All the staff we encountered became our friends by the end of the trip. They were the best!
Bodde här 4 nätter i mars 2024
Svar från Front desk 16 mars 2024
Thank you for sharing your experience at La Passion by Masaya! We are glad you enjoyed your experience with us! We hope to see you again in our hotel!

10/10 Fantastiskt

María Dolores

Bodde här 2 nätter i februari 2024
Svar från La Passion Hotel 8 mars 2024
Muchas gracias por su venida, Esperamos recibirla en una próxima oportunidad

10/10 Fantastiskt

Nancy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Bodde här 1 natt i februari 2024
Svar från Front desk manager 29 feb. 2024
Thank you for sharing your experience at La Passion by Masaya. It sounds like you enjoyed the spacious room and unique decor. We are glad to hear that you had a great stay!

10/10 Fantastiskt

Eliza

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful.
Bodde här 3 nätter i februari 2024
Svar från Front Desk 13 feb. 2024
Thank you Eliza for your review of La Passion by Masaya. We are glad to hear that you enjoyed the wonderful breakfast on the roof and the rooftop pool with stunning views of the city. It's great to know that you found the building handsome and the staff friendly and helpful. We appreciate your feedback and hope to welcome you back soon.

4/10 Dåligt

Grill

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
HÔTEL MAL ENTRETENU
L'ETAT DE PROPRETÉ GÉNÉRAL DE CETE ÉTABLISSEMENT EST PLUS QUE MOYEN, SOL SALLE, MATELAT SALLE, SALLE DE BAIN SALLE, VITRES QUI N'ONT PAS LAVÉ DEPUIS DES MOIS, POUSSIÈRES ET CRASES.
Bodde här 2 nätter i februari 2024
Svar från Front Desk 13 feb. 2024
Merci pour votre commentaire. Nous sommes desoles que votre sejour n ait pas ete a la hauteur de vos attentes. Nous avons un service de menage quotidien et un service de nettoyage des fenêtres reguliers. Nous allons verifier ce qui s est passe avec lequipe en charge. Merci de nous aider a ameliorer nos services.

10/10 Fantastiskt

Kath

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Recepcion 29 jan. 2024
Muchas gracias por tu calificacion. Nos alegra que te haya gustado tu experiencia con nosotros. Estas siempre la bienvenida

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property in the heart of the walled city
Bodde här 1 natt i januari 2024
Svar från La Passion hotel by Masaya 19 jan. 2024
Thank you for your review, Jennifer! We're glad to hear that you found La Passion by Masaya to be a beautiful property. It's great that it's located in the heart of the walled city. We appreciate your kind feedback!

8/10 Bra

Eliza

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Raphaël

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Vincent

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The ability to experience history!
Bodde här 1 natt i september 2023
Svar från La Passion hotel by Masaya 10 okt. 2023
Dear Vincent, It is a pleasure that you stayed with us and we are glad that you had an excellent experience. It is a great pleasure for us to receive comments like yours. Thank you so much La Passion hotel by Masaya

8/10 Bra

KRISTIAN

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ótimo
Hotel bem localizado café da manhã com muitas opções e staff muito atencioso, peca um pouco na limpeza do quarto.
Bodde här 5 nätter i september 2023
Svar från La Passion hotel by Masaya 23 okt. 2023
Dear Kristian, thank you very much for leaving us your comment, for us it was a pleasure having you in our hotel. best regards La Passion hotel by Masaya

10/10 Fantastiskt

Lucia

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
fue una estadia placentera
Bodde här 3 nätter i september 2023
Svar från Recepcion 21 sep. 2023
Muchas gracias por su comentario. Nos alegra que le haya gustado su experiencia con nosotros!

10/10 Fantastiskt

Amanda

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Manager 27 juli 2023
Thank you for your review. We are glad you enjoyed your experience with us. You are always welcome in our hotel.

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For the most part this is a five star hotel. My wife and I got married at the Museo Naval which is close by. She rode with her mother on one of the horse carriges from the front door of the hotel to the ceremony. We stayed in one of the executive suites that were spacious and lavish. Only complaint was breakfast was up on the roof in the hot humidity and we had to keep asking for things. Seemed like everybody was hot and grumpy up there lol
Bodde här 3 nätter i juli 2023
Svar från Manager 27 juli 2023
Thank you for your review. We are glad you enjoyed your experience with us. You are always welcome in our hotel!

8/10 Bra

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel. Em localizado dentro das muralhas. Perto de tudo. Boa estrutura. Bom café da manhã. Muitas escadas
Bodde här 2 nätter i juli 2023
Svar från Manager 27 juli 2023
Thank you for your review. We are glad you enjoyed your experience with us. You are always welcome in our hotel.

8/10 Bra

FLAVIO JOSE

Gillade: Renlighet och personal och service
Hospedagem no centro histórico de Cartagena
Localização impecável, no entanto o prédio antigo estava em reforma e ficamos no térreo, com os barulhos das ruas. O atendimento é ótimo.
Bodde här 5 nätter i maj 2023
Svar från Manager 27 juli 2023
Thank you for your review. We are glad you enjoyed your experience with us. You are always welcome in our hotel.

4/10 Dåligt

Shantell

Reste med sin partner
The property is very unique in its style and the rooms are lovely and large but unfortunately they started with construction each morning when we were trying to sleep. For this reason I’m giving a poor review. We did enjoy the rooftop pool though.
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Piotr

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location of a fabulous property. Rooms are specious well equipped and well maintained. Service is wonderful as well as serviced breakfasts. Staff is very much friendly, helpful and willing to help with a smile. Beautiful decor and comfortable rooftop pool. Highly recommended if you want to stay in Cartagena Old Town
Bodde här 3 nätter i mars 2023
Svar från Manager 11 apr. 2023
Thank you for your review. We are glad you enjoyed your experience with us. You are always welcome in our hotel.

6/10 Okej

Jorge

Gillade: Rummets bekvämlighet
Buena ubicación y muchas oportunidades de mejora
El hotel tiene una excelente ubicación en medio de la ciudad amurallada, los desayunos deliciosos y el servicio de las señoras del desayuna super amable. Por otro lado la habitación tenia un aire acondicionado bullicioso, que goteaba y que no se podia bajar de temperatura. La piscina bonita pero sin una sombrilla para protegerse del sol, muchas oportunidades de mejora en el servicio, nadie que ayude con una maleta...
Bodde här 4 nätter i januari 2023
Svar från Recepcion 17 mars 2023
Gracias por comentario. Nos alegra que le haya gustado el servicio, los desayunos y la ubicacion. Muchas gracias por sus sugerencias que tomaremos en cuenta para mejorar nuestros servicios.

10/10 Fantastiskt

Carmen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel is really good, very close to the center city
Bodde här 3 nätter i oktober 2022
Svar från Manager 10 okt. 2022
Thank you for your review. We are glad you enjoyed your experience with us! We really hope to see you soon in our hotel.

10/10 Fantastiskt

Sebastian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice place close to everything good breakfast
Bodde här 4 nätter i september 2022
Svar från Manager 3 okt. 2022
Thank you for your review. We are glad you enjoyed your experience with us! You are always welcome in our hotel

10/10 Fantastiskt

Maryann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very unique - in a GOOD way !
Bodde här 3 nätter i maj 2022
Svar från Manager 9 juni 2022
Thank you for your review. We are glad you enjoyed your stay with us. You are always welcome in our hotel.

10/10 Fantastiskt

Walter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great option in the heart of the walled city. helpfull staff, comfortable and clean room, the rooftop is amazing.
Bodde här 1 natt i april 2022
Svar från Manager 4 maj 2022
Thank you for your review. We are glad you enjoyed your experience with us. We really hope to see you again.

10/10 Fantastiskt

Ugo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vraiment incroyable design. Piscine sur le toit parfaite. Rapport qualité/prix imbattable. Dej sur le roof top super. Un de mes meilleurs hotels à vie.
Bodde här 1 natt i februari 2022
Svar från Manager 2 mars 2022
Merci pour votre commentaire. Nous sommes ravis que votre sejour vous ait plu. Nous esperons vous revoir tres prochainement!

10/10 Fantastiskt

Mahrukh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing service by Front desk staff Who helped us book our tours. Everyone was very hospitable and always smiling. The hotel is centrally located and close to everything which was a big plus for us. The rooms were beautiful and old. If you like that the vintage atmosphere this is the place to be. The breakfast was very good too.
Bodde här 3 nätter i februari 2022
Svar från Manager 1 mars 2022
Thank you for your review. We are so glad you enjoyed your experience with us. You are always welcome in our our hotel!

10/10 Fantastiskt

Oliver

Bodde här 2 nätter i januari 2022
Svar från Manager 17 jan. 2022
Thank your for your review. We are so glad you enjoyed your experience with us. You ara always welcome in our hotel!

8/10 Bra

Deepak

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2021

8/10 Bra

Ana

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2021

8/10 Bra

LEONARD

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Manager 27 dec. 2021
Thank you for your comment. We are glad you enjoyed your experience with us. We really hope to see you soon

10/10 Fantastiskt

Jairo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love the colonial feel of this hotel. The staff at the hotel were nice and helpful. I enjoyed the breakfast and rooftop pool. Would recommend this to couples or small groups.
Bodde här 4 nätter i december 2021
Svar från Manager 20 dec. 2021
Thank for your review. We are very glad you enjoyed your experience with us. You are always welcome in our hotel

10/10 Fantastiskt

Susan

Bodde här 1 natt i december 2021
Svar från Manager 17 dec. 2021
Muchas gracias por habernos escogido. Nos alegra que le haya gustado su experiencia con nosotros. Esta siempre la bienvenida en nuestro hotel

10/10 Fantastiskt

Virginia Boak

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2021

10/10 Fantastiskt

eileen

Bodde här 1 natt i december 2021

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Para anadir en la habitacion
Anadir pequeno refrijerador para mantener bebidas personales... o snacks... Posa equipaje (para descargar maletas)
Bodde här 3 nätter i november 2021
Svar från Manager 26 nov. 2021
Muchas gracias por su comentario. Nos alegra que le haya gustado su experiencia con nosotros. Tendremos en cuenta sus sugerencias, gracias por ayudarnos a mejorar nuestro servicio. Esperemos poder recibirlos de nuevo.

10/10 Fantastiskt

ana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ENCANTADOR HOTEL
ES UN HERMOSO HOTEL , CADA DETALLE ES TRANSPORTARTE A OTRA EPOCA , NOS TOCO UN HERMOSO CUARTO RUSTICO, AREAS COMUNES , PISCINA , TERRAZA FANTASTICAS. ATENCION DE PERSONAL UN 10 , DESAYUNO DELICIOSO, VOLVERIA UNA Y MIL VECES MAS, LO RECOMENDARE A TODOS
Bodde här 3 nätter i november 2021
Svar från Manager 22 nov. 2021
Muchas gracias por su comentario. Nos alegra que le haya encantado su experiencia en nuestro hotel. Esperemos poder recibirla de nuevo muy pronto.

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic location, great theme hotel, courteous staff
Bodde här 2 nätter i november 2021
Svar från Manager 20 nov. 2021
Thank you for your review. We are very glad you enjoyed your experience with us. We really hope to welcome you again!

10/10 Fantastiskt

Armelle M.

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful old style boutique hotel, great pool on roof top. Very well located, in walking distance to all the sites and great restaurants. We had an Executive room, very spacious, high ceiling..totally worth the upgrade. Very friendly staff. Tatiana and Ali were wonderful, very helpful. Could not have been nicer. Highly recommend it.
Bodde här 2 nätter i november 2021
Svar från The passion staff 16 nov. 2021
Dear Ms Flood Thanks for coming and sharing with us your experience at the hotel. It was pleasure hosting you,see you next time.

10/10 Fantastiskt

Brian, Fountain Valley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel! It’s close to many dining options and many other things to do. The executive room was roomy and spacious! The hotels in the walled city usually have issues with hot water, but this hotel has really hot water! I had an awesome stay!!!
Bodde här 2 nätter i oktober 2021
Svar från Anthony 30 okt. 2021
Thank you for your review. We are glad you enjoyed your experience with us! You are always welcome in La Passion By Masaya.

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel de charme à Cartagena.
Hôtel plein du charme des maisons de Cartagena. Personnel acceuillant et disponible 24H. Climatisation dans la chambre, indispensable à Cartagena. Chambre spacieuse. Piscine sur le toit très agréable. Petit déjeuner sur la terrasse très copieux.
Bodde här 4 nätter i oktober 2021
Svar från Anthony 29 okt. 2021
Merci beaucoup pour votre commentaire. Nous sommes ravis que votre experience vous ait plu. Nous esperons vous revoir tres prochainement parmis nous!

10/10 Fantastiskt

Cristina Jazmín

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
TODO BIEN.
Bodde här 3 nätter i oktober 2021
Svar från Anthony 25 okt. 2021
Muchas gracias por su comentario. Nos alegra que le haya gustado su experiencia con nosotros. Esperemos verla pronto de nuevo.

10/10 Fantastiskt

Beatrice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
El hotel es bellísimo y cerca de la plaza de Santo Domingo. Útil para caminar en el centro histórico. Creo que el desayuno en la terraza deben poner un ventilador o algún aire que ayude a enfriar porque hace muchísimo calor.
Bodde här 2 nätter i augusti 2021
Svar från Equipo de La Passion By Masaya 8 sep. 2021
Apreciamos mucho su comentario, el cual nos permitirá mejorar la calidad de nuestro servicio cada día. Esperamos su pronto regreso

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very friendly, attentive and informative. They gave great suggestions of things to see/do and were extremely helpful in setting up tours/activities for us.
Bodde här 2 nätter i augusti 2021
Svar från The passion staff 17 aug. 2021
Thanks for coming and sharing your experience with us, it was a pleasure hosting you! We hope see you next time.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom shower was open to the outside, wit h vines hanging over the shower ! The room itself was rustic/ posh, and had 15 foot ceilings! Great air conditioning also. The manager’s were very helpful also.
Bodde här 3 nätter i juli 2021
Svar från Anthony 31 juli 2021
Thank for your review. We are glad you enjoyed your experience with us. You are always welcome in our hotel.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I highly recommend La Passion hotel. All the staff were incredibly helpful and kind. Tatiana and Ali went above and beyond in making sure my stay was comfortable and made me feel so welcome. The cleaning staff is excellent as well. This hotel was beautiful, I loved simply spending time in their large comfy chairs, lounging by the pristine pool with the exceptional view, and I love how convenient the location was. This was already a great hotel at but the staff made it outstanding. Highly recommend
Bodde här 4 nätter i juli 2021
Svar från Anthony 31 juli 2021
Thank for your review. We are glad you enjoyed your experience with us and that the staff made a positive impact on your stay. You are always welcome in ou hotel

6/10 Okej

Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Old city rules
The hotel was amazing! However, you cannot have visitors, traveling and meeting new friends is part of the experience. The room was amazing and the food for breakfast was awesome.
Bodde här 5 nätter i maj 2021