Hotell i Carterville

“Amazing hotel, the room was spotless and very spacious with fantastic views. On arrival and throughout our stay the staff were extremely helpful and friendly. The food was really nice and great portions too. The casino is huge and worth a visit! The indoor and outdoor pool was clean and relaxing. Highly recommend this hotel!”

“No breakfast. Not even coffee.”

“Great”

“I book a pet friendly hotel. When I got to the hotel, the manager met me at the door yo explain not dogs were allowed. She was very aggressive. I explained that I had received 2 messages from the hotel and none stated dogs were not allowed. I read the rule that were sent which didn't say anything about pets. She started that this rule was across all IHG which is not correct. This pet is a small maltipoo and is my support animal. I am a navy veteran with SERVICE CONNECTED PTSD and I was turned...

“Nice stay”

“The room was comfortable, but the bathroom could use some updating and be cleaned more thoroughly. The A/C was ok as it kept turning on and off a lot and was noisy. The breakfast choices was wonderful. Fresh fruit, yogurts, danishes, bagels with cream cheese, chicken and biscuits sandwiches, OJ, coffee, milk, and cereal.”

“This place was really charming. It's run by a family rather than a corporate entity, and the difference is palpable. Will stay again.”

“The room was nice and very clean. The staff was very kind and helpful.”

“Fair place to stay for a night. Needs updating.”

“I honestly wouldn’t know because they couldn’t even find my reservation. Then when he did find my reservation, he told me he had no rooms that he would refund me the money. Instead of refunding me the money he ended up charging me again so after I got to where I was finally staying, I had to call them. It took me kind of getting rough for him to be able to refund both transactions.”

“The lobby looks newish, but everything else is very old. Things are peeling and cracked and missing knobs, attachments, shampoo bottles should’ve been attached to the wall, but it had fallen off and still hit the attachments on them and were in the tub. It was fine, but I’ll be trying somewhere else next time.”

“The hotel was good. We only stared for a few hours so to our schedule. The staff was very accommodating and pleasant to work with.”

“Overall all the property looks good. I not sure if they have enough parking spaces near the Hotel compared to the rooms being available within the hotel. If you arrive late evening from your work, the parking spaces was all filled and you’re forced to park at the Hotel’s over flow parking area which was very in convenient and time consuming if you had to bring work related equipment back to your hotel room . Especially after a long day of work. Please bring your own snacks because you will be...

“it served my need”

“My stay was great all staff was helpful and very friendly and attentive.”

“It was clean; friendly, helpful staff. Some minor things needed some maintenance, but there were signs efforts were in progress to address them. I would stay again.”

“Worst stay in my life. Scam artist using Ramada By Wyndhams name.”

“No pets”