Hotell Carugo-Giussano station, Carugo

"Not Even Close to a Four-Star Hotel When we tried to take a shower in the evening, we found that the drain was completely clogged. There was no shower curtain by the bathtub, so water splashed everywhere – and on top of that, the shower hose was leaking. This was far below any acceptable standard, let alone what you’d expect from a hotel claiming to have four stars. To make things worse, the receptionist’s only form of “compensation” was to offer a bottle of mineral water. Frankly, this felt both inadequate and almost insulting considering the situation. On top of that, we paid €50 for breakfast for two adults and two children – a price that was absolutely not justified by the quality or selection offered. This is simply not a four-star experience – not in terms of facilities, maintenance, food, or service. We strongly advise potential guests to look elsewhere."

"Rent och fräscht hotell. Något långsam hiss och man får vara vaksam när man går i trapporna, för det finns lite extrasteg. Två i mitt ressällskap bad att få byta rum pga röklukt som troligtvis kom utifrån. Hotellet ordnade med de bytena ganska smidigt."

"Det kan bara komma fram att vid ankomst tiden på grund av tekniska fel VVs hade vi inte vatten i vårt rum i flera timmar annars var allting hyfsat bra! "

"Underbart familjärt hotell med fantastisk frukost! Poolen var underbar! Lugnt och mycket miljövänligt. Personalen var trevlig. Extra plus till mycket fint spa och en magisk restaurang! Bland det bästa hotell jag bott på!!"