Hotell nära Casa de la Zacatecana-museet

“When we stayed in the hotel they began to do some sort of drilling/chirping in the early hours of the morning, it was a constant noise. This woke us up and did not allow for us to sleep very well. They should’ve been considerate and performed repairs midday. The mini split was also leaking water and it was a constant drip throughout the night creating additional noise.”

“Muy limpia, cómoda y con excelente ubicación en el centro. ”

“Great location”

“Excelente opción en Querétaro, céntrico, limpio, súper moderno, cosa bien ”

“Our shower was clogged and had to wait 20 minutes in between people showering for water to drain. Carpet in room was dirty and needed cleaning. A few cockroaches found in room as well. Shampoo/conditioner were nice and liked that they were provided. We did feel safe, but room needed some basic maintenance/cleaning”

“Excelente !”

“Buen trato”

“Beautiful property in a very safe neighborhood so close to the historic center. The staff was extremely helpful. It was lovely to have a little pool on the property to cool off in the afternoon and the jacuzzi in the room was very relaxing after a long day walking around town. Oh and a beautiful library to peruse as well.”

“We had a wonderful time at El Serafín. The staff was wonderful from the beginning and gave us great ideas of places to visit and how to get around town. The hotel is very central, and it’s about a 3 minute walk to museums, Oxxos, and food spots. The location made it easy to explore and we really enjoyed our stay. We spent our evenings enjoying the terrace and watching the sunset. ”

“We stayed in the hotel for 10 days from late April into early May. While the weather was particularly hot for Querétaro, our room was like a sanctuary with outstanding air conditioning and a ceiling fan. The staff in hotel were wonderful and helped with everything we needed. The hotel also included a wonderful terrace on the roof with a good restaurant and breakfast included. Possibly the best feature of the hotel is the location, which allows for quick walks to the Plaza de Armas and Jardín...

“I was able to get a room on the first floor. I appreciate the staff being very helpful and prompt check in.”

“Gran servicio!!”

“several convenient electrical outlets satisfactory WiFi heat the breakfast filtered water available for drinking central location in historic district cheerful staff airport transfer available”

“Las habitaciones están bien pero no se sienten privadas ya que están en el único pasillo del hotel. Tanto el baño como la misma cama se sienten con poca intimidad.”

“Excelente experiencia. Un servicio adecuado al precio.”