Dear Valued Guest, Thank you for sharing your feedback with us following your stay at the Grand Mogador Casablanca Hotel. We are saddened that your experience did not fully meet your expectations; please allow us to express our sincerest apologies. Rest assured that your comments are valuable to us and have been shared with the relevant department for their review and improvement as we continue seeking ways to improve our service quality. Once again we thank you for staying with us and we look forward to another opportunity to welcome you back and serve you better in the future. Sincerely, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Chèr(e) client(e), Nous vous remercions d'avoir choisi le Grand Mogador Casablanca Hôtel pour votre séjour. Nous serions ravis de vous accueillir à nouveau parmi nous, Meilleures Salutations, Direction générale Mogador Marina Hôtel & Grand Mogador Casablanca Hôtel

Cher Jean-François,Tout d'abord nous vous remercions d'avoir pris le temps et partager votre avis sur notre établissement. Nous sommes ravis que vous avez apprécié notre hôtel et le service reçu lors de votre séjour.Dans le plaisir de vous accueillir encore une fois au Grand Mogador Casablanca.Bien Cordialement,

We greatly appreciate the time you spent to review your recent experience in our hotel, at Grand Mogador Casablanca, we always strive to exceed guests expectations and your comments will help our teams reaching that goal.

We have taken good note of your remarks regarding the room you had during your stay, also your comment concerning the breakfast, we will do our utmost to improve on this aspect of our services. Looking forward having you again.

Thank you for the feedback regarding our service. Looking forward having you again.

Thank you for the feedback regarding regarding our services at Grand Mogador Casablanca.Looking forward having you again.

Thank you for the feedback regarding our service at Grand Mogador Casablanca. Looking forward having you again.

We first want to thank you for sharing your feedback about your stay at Grand Mogador Casablanca. It is with sadness that we learn of the inconvenience you experienced during that stay. Your comment is being taken into consideration, and we assure you that we will discuss them with the relevant departments, promising an improved service during your next stay.

Dear Valued Guest,Thank you very much for your kind review.We are delighted that you had a great experience with us. We will certainly share your comments with the team who would be happy to receive such positive feedback.It has been a pleasure having you as our distinguished guest and we look forward to your next visit.Warm regards,General Manager of Mogador Marina Hotel& Grand Mogador Casablanca Hotel

Dear Valued Guest,We are very happy to hear that your stay at the Grand Mogador Casablanca Hotel lived up to your expectations.All our teams work constantly to make you enjoy a memorable moment.We look forward to seeing you again at the Grand Mogador Casablanca Hotel.Regards, General Manager of Mogador Marina Hotel &Grand Mogador Casablanca Hotel

Dear Valued Guest,We thank you for taking the time to share your experience with us. We are very happy to hear that our staff was up to your expectations. All our teams work constantly to make you enjoy a memorable moment. We would be delighted to welcome you back to the Grand Mogador Casablanca Hotel. Best Regards, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Thank you very much for this good rating! We are delighted that you had a great experience with us. It has been a pleasure having you as our distinguished guest and we look forward to your next visit. Warm regards, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Thank you for taking the time to leave us a review about your recent stay at the Grand Mogador Casablanca Hotel. We sincerely apologize for the service and attitude problems you have experienced during your recent visit. Please, rest assured we will share your feedback with our team in order to fix and improve our services, and not let such incidents happen again in the future. We hope to welcome you back to your second home! Cordially Yours, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Dear Valued Guest, Thank you for taking the time to leave us a review about your recent stay at the Grand Mogador Casablanca Hotel. We sincerely apologize for the service and attitude problems you have experienced during your recent visit. Please, rest assured we will share your feedback with our team in order to fix and improve our services to not let such incidents happen again in the future. We hope to welcome you back to your second home! Cordially Yours, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Grand Mogador Casablanca Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At the Grand Mogador Casablanca Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is essential. Please be aware that we are taking the appropriate measures to resolve the problems that you have mentioned. We hope to see you again so that we can regain your trust. Best regards, General Manager of the Grand Mogador Casablanca & Mogador Marina Hotel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Grand Mogador Casablanca Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At the Grand Mogador Casablanca Hotel, we strive to provide a superior service experience for all our guests; therefore your feedback is essential. Please be aware that we are taking the appropriate measures to resolve the problems that you have mentioned. We hope to see you again so that we can regain your trust. Best regards, General Manager of the Grand Mogador Casablanca & Mogador Marina Hotel

Cher invité, Merci pour votre aimable critique. Nous sommes ravis que vous ayez passé une excellente expérience avec nous. Nous partagerons certainement vos commentaires avec l'équipe qui serait heureuse de recevoir des commentaires aussi positifs. Ce fut un plaisir de vous avoir comme invité distingué et nous nous réjouissons de votre prochaine visite. Meilleurs Voeux, Directeur général de l'hôtel Mogador Marina & Grand Mogador Hôtel Casablanca

Cher Client, Nous vous remercions d'avoir partagé avec nous vos commentaires constructifs concernant votre récent séjour à l'hôtel Grand Mogador Casablanca. Nous regrettons sincèrement d'apprendre les problèmes que vous avez rencontrés lors de votre séjour. En effet la situation ne reflète pas notre réputation ni notre engagement pour la qualité de service que nous connaissons depuis de nombreuses années. Nous vous assurons que les mesures correctives seront mises en place afin de remédier à la situation. Nous espérons que vous nous donnerez une autre chance en séjournant à l'hôtel Grand Mogador Casablanca lors de votre prochaine visite à Casablanca. Nous nous engageons à en faire l'expérience la plus mémorable de tous les temps. Cordialement, Directeur Général du Grand Mogador Casablanca & Mogador Marina Hôtel

ear Guest, Thank you for this rating! We learn that your stay went not well. A good note is taken of your remark about the cold room and breakfast that it will be transferred to the departments concerned for making improvement. Please accept our apologies for this inconvenience. We hope to get the chance to welcome you back again to exceed your expectations. Cordially Yours, General Management Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear guest, Thank you for taking the time to share your experience with the Expedia community. We are very sorry that your experience did not live up to your expectations. We extend our sincerest apologies and inform you that we will work very hard to improve the quality of our services. We remain at your disposal to find out more details about the points you did not like Best,

عزيزي الزبون، نشكرك بحرارة على ملاحظاتك الإيجابية فيما يتعلق بزيارتك الأخيرة إلى فندق جراند موغادور كازابلانكا ستتم مشاركة تعليقاتك وملاحظاتك مع فريقنا لأننا على يقين من أنها ستعمل على تحسين أدائهم المهني. شكرا جزيلا لزيارتك ونآمل أن تعود في أقرب وقت ممكن. تحياتي، الإدارة العامة فندق المارينا مقور & فندق جراند موغادور كازابلانكا