Hotell i Casole d'Elsa

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“It was nice. The staff was friendly, but the brochures need to be updated with the correct pricing, also it would be nice to know that they don’t provide certain spa services when you’re the only one asking for it. If I had know that and that the restaurants were closed most of the time, I probably would’ve gone where it was more consistent.”

“En fantastisk helhetsupplevelse. Fantastiskt service och underbara vyer. Möjlighet att ladda elbilen är ett plus. Vi SKA tillbaka!!! ”

“Simply fantastic! We found this converted monastery by accident. The building is beautiful, as are the gardens and surroundings. Very tranquil and peaceful. We had dinner at the restaurant, and it was excellent. The breakfast was one of the best I have eaten! Special mention to the "savory monk's cake" - delicious! My only small complaint is that the rooms are not exactly soundproof. But I can live with that, the rest is just wonderful.”

“Fantastiskt ställe, som en dröm.”

“Jätte fin service och super trevliga ägare. Kommer gärna tillbaka”

“Trevliga och hjälpsamma personal. ”

“No wi-fi evendoe we payed for it. No compensation when we asked for it, not even free breakfast.”