Hotell nära Cass Street Park

“Quaint and Cute.”

“This property was a pleasant surprise. The front desk help was lovely, and the room was spacious and clean. I would stay here again! ”

“Fantastiskt hotel till rimligt pris”

“This hotel is quite expensive, but the service was surprisingly stingy. We asked for just one extra bottle of water, and the staff refused. For the price we paid, such a small courtesy should not have been an issue. Hospitality is about making guests feel welcome, and denying something as simple as an extra bottle of water left a very poor impression. I expected much better service from a hotel in this price range. I would not stay here again.”

“Charming place to stay in a lovely location. The bar, Agency, was a delight to have there in the lobby.”

“A very nice hotel located in Milwaukee with friendly staff and a clean room. The hotel is beautifully designed and has an old-school feel, while still being very well maintained.”

“Everything was ok”

“Nice location by the lake. Nice entrance. Tired people in the reception area. Rooms and halls not renovated since the 70’s? Time to give the hotel a facelift! Lovely, serviceminded janitor though:)”

“Good location for summerfest”

“Amazing customer service!”

“the hotel was very close to our destination: it was walkable. the proximity to the lake and river (for walking) was an added feature. breakfast was excellent-a good way to start the day.”

“Hotellet var lite slitet, men det vägdes upp då servicen var i toppklass!”

“Great stay”

“Staff kept complaining they were over worked and had to work extended shifts. The valet service took forever, and it’s $52/night. I kept getting charged to my security deposit card instead of the card I booked with and was told it was a system issue with Expedia (who is a “third party”). Eventually everything got resolved, but it was annoying having to constantly go back to correct the situation. Hours after checking out, about to board my flight, I got alerted that the charged posted on my...

“Poor service from the personnel. Service level lower than what I'm used to in Europe. Even though a beautiful and cool hotel, it's not modern. No USB ports in the rooms so bring a plug. The sound level in the room is really loud, 40 dB measured with my phone (comes from refrigerator, ventilation, AC). Sounds from other rooms and the hallway is really clear.”