Lyxhotell i Castellaneta

“No l'ho usata ”

“The hotel was quite a disappointment. We were there as a couple and had booked all-inclusive. However, at check-in we had to pay over €150 extra for a club membership, which we didn't know what it was for. Included in the all inclusive package was the food, which was more or less the same every day and only water and wine from a tap to drink. We drank from plastic glasses. Every other drink, such as cola, had to be paid for separately with a card at 3.50 per can. I have never experienced...

“Speciale l‘animazione ! ”

“The main hotel reception, restaurant, bar and pool were lovely. The rooms very nice and clean however the decking on the lodges was appalling and very dangerous. Nails sticking out, cracked and rotten boards. You felt like you were going to fall through. Also in the restaurant they don’t chill or cover the deli meets and cheese so they have flies all over them and and dangerous to eat sitting in the heat for hours. If they fix those few things the place could be wonderful. But urgently they need...

“That the spa is not included is important to write in the description of the hotel. Also the spa is not up to the standard I have seen of 5star hotels all over Europe. The gym didn’t have good air condition. We ordered a deep tissue massage but got just oiled in and it’s by my experience not a 5 star educated massage professional hired doing the job. The positive side and stars of this hotel is the food and the service in the restaurant and pool bar. There has been a careful thought out in to...

“No hay servicio de equipaje y no se pueden rodar las maletas. ”

“Helt fantastiskt hotell, med ett fantastiskt läge i Matera/Sassi. Rummet beläget i en grotta var väldigt trevligt med unik spartansk inredning som matchade läget och hotellet perfekt. Personalen var oerhört trevlig och hjälpsam. Frukosten och frukostmatsalen var även de av mycket stor behållning, med ett lokalt matfokus på högkvalitativa råvaror i säsong. Möjlighet till säker parkering på annan plats (Valet parking koncept) med tillhörande transfer till hotellet. Rekommenderar stark detta...