Hotell nära Cava Ronchetti

“A hard review to write. I gave 5 stars in most areas. The service and the overall property was excellent but for the price we had some issues. The KEY to the room is a huge pain! You only get one key and if you lose it there is a $1000 Swiss franc fee to replace it and a minimum 3 hour wait. Two doors to go through so it is very inconvenient. While the room we had was very large with a bedroom plus a large kitchen/living space with two patios there was only one TV in the living room! No bedroom...

“Schönes, sauberes Zimmer und super freundliches Personal beim Check in, wie auch beim Abendessen und Frühstück. Wir haben sehr gut am Abend gegessen und auch die Lage des Hotels ist optimal um hinunter zum See, den kleinen Parks und der Promenade zu gelangen.”

“The hotel is located on the mountain and the view of lake Lugano is spectacular. As it turns out, the rest of the experience was less so. We arrived around 10pm and by then, the kitchen was closed. The staff reluctantly served us drinks while at the same time wiping tables and closing down - despite the fact that the bar was supposed to stay open for another 30 minutes. There was no air conditioning in either room and no fan in one of the rooms (30 degrees outside and inside). Breakfast the next...

“The breakfast was excellent, however there was neither fridge nor kettle in the room. The room was spacious and comfortable.”

“Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.”

“Les personnels, le petit déjeuner.”

“Perfekt ”

“Kontinental frukost. ”

“Coolt. Fin frukost. Mkt trevlig miljö. ”