Thank you for staying with us!

Thank you for your kind words about our hotel aesthetics! We're thrilled to hear that you enjoyed your stay with us.We understand your feedback regarding the activities available in the area. While our location may offer a serene and tranquil atmosphere, we also appreciate that guests may seek more active pursuits. We're always looking for ways to enhance our guests' experiences, and your feedback is invaluable in this regard.For future visits, we'd be happy to provide recommendations for activities on the south side or assist with arranging transportation to explore more of the area's offerings.Thank you again for choosing to stay with us, and we hope to welcome you back soon for another memorable experience.

Thank you for staying with us!

Thank you for staying with us!

Thank you so much for your kind words and for choosing to stay at BluZen! We're thrilled to hear that you had a wonderful experience with us. Your recommendation means a lot to us, and we're looking forward to welcoming you back for another great stay in the future.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon!

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property beautiful and our staff friendly. It's great to know that you enjoyed dining at our restaurants and found it easy to navigate around the property.We sincerely apologize for the inconvenience caused by the noise from the ongoing construction and the power outage in your unit. Please be assured that we are actively working to minimize any disturbances caused by the construction and to improve our facilities to prevent such power outages in the future.We are also deeply sorry for the oversight regarding the cleanliness of your unit during your stay. This is certainly not the level of service we strive to provide, and we have addressed this issue with our housekeeping team to ensure that such lapses do not occur again.We appreciate your understanding and patience during these challenges, and we are grateful for your feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.If you have any further concerns or would like to discuss your stay in more detail, please feel free to contact us directly.

Thank you for staying with us!

Thank you for staying with us!

ank you for taking the time to provide feedback on your recent stay at our property. We appreciate your detailed review and want to address each of your concerns to ensure that we continue to improve our guests' experiences.Firstly, we are pleased to hear that you found our rooms lovely and enjoyed the amenities such as our three pools. We strive to provide a comfortable and enjoyable environment for our guests, and it's heartening to know that you had a positive overall impression.We understand your frustration regarding the distance of our property from the main island and the associated inconvenience of transportation. While we do our best to provide accurate information about our location, we acknowledge that it may not suit everyone's preferences. We will take your feedback into consideration when providing information to future guests.Regarding the cleanliness of your condo and the availability of amenities such as shampoo and coffee, we sincerely apologize for any inconvenience you experienced. Our housekeeping and service teams are dedicated to ensuring that our guests' needs are promptly met, and we regret that we fell short in this regard. Rest assured, we will address this issue with our staff to prevent similar occurrences in the future.We are also sorry to hear about the issues you encountered with the air conditioning and TVs in your room. Maintaining the functionality of our facilities is a top priority, and we will investigate the concerns you raised to ensure that they are promptly addressed.Regarding the bicycles provided, we appreciate your feedback about the lack of brakes and will take immediate action to rectify this safety concern. Our guests' safety is paramount, and we apologize for any anxiety caused by this oversight.Furthermore, we understand your frustration with the ferry schedule and the challenges it posed during your stay. We will explore options to improve transportation arrangements for our guests, including the possibility of on-demand ferry services.Once again, thank you for sharing your feedback with us. Your comments are invaluable as we strive to continually enhance the guest experience at our property. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.

Thank you very much for taking the time to share your experience at Blu Zen during your recent spring break trip. We are delighted to hear that you thoroughly enjoyed your stay and found our property to be the perfect destination for a quiet and relaxing getaway on Caye Caulker.It brings us immense joy to know that you found our staff and facilities to be great and well-suited for your low-key vacation needs. Creating a serene and welcoming environment for our guests is our top priority, and we are thrilled that we were able to meet your expectations in this regard.Your positive feedback serves as a great motivation for our team to continue delivering exceptional service and maintaining our facilities to the highest standards. We are genuinely grateful for your kind words and for choosing Blu Zen as your retreat destination.We hope that you left Caye Caulker feeling refreshed and rejuvenated, and we look forward to the opportunity of welcoming you back for another memorable stay in the future. Should you require any assistance with future reservations or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your glowing review, and we wish you all the best until we have the pleasure of hosting you again.

Good Afternoon Alison,I hope this email finds you well. We are writing to follow up on your recent review regarding items being stolen during your stay. We understand the distress such an occurrence can cause and want to assure you that we take these matters very seriously.Upon receiving your message, our management team initiated an investigation into the incident. However, to proceed further and provide you with the necessary support and assistance, we kindly request that you provide us with a detailed report regarding the items stolen.Specifically, we would appreciate it if you could provide information on the following items mentioned:Description of the Cartier watch (model, color, any distinguishing features)Details regarding the stolen credit card (name of the issuing bank, last four digits, date of theft, etc.)Description of the stolen shoes (brand, size, color, any unique characteristics)Additionally, any other relevant details or circumstances surrounding the theft would be immensely helpful for our investigation.Please rest assured that we take the security and well-being of our guests seriously, and we are committed to assisting you in any way we can to resolve this matter promptly.Once we receive the requested information, we will immediately escalate the issue to our security and management teams to take appropriate actions and provide you with updates on the progress.Thank you for your cooperation and understanding. Should you have any further questions or require assistance, please do not hesitate to contact us.We look forward to your prompt response.Best regards,

Thank you for staying with us!

Thank you so much for taking the time to share your wonderful experience at Blu Zen. We are thrilled to hear that Jairo, Adan, Jarrell, and our entire staff provided you with exceptional service, making you feel like part of our family.We're delighted that you found our property beautiful and serene, meeting your expectations for a perfect retreat. Providing our guests with a tranquil and memorable experience is always our top priority, and we're glad to hear that we achieved this during your stay.Your kind words mean a lot to us, and we can't wait to welcome you back to Blu Zen in the future. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.

Thank you for staying with us!

Dear Louise,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff to be excellent during your stay. Providing exceptional service is a priority for us, and it's wonderful to know that we succeeded in this regard.We appreciate your observations about the modern and spartan look of our rooms. While we strive to offer a contemporary ambiance that appeals to many guests, we also understand that preferences vary. Your input is valuable as we continually evaluate and enhance our accommodations to better meet the diverse tastes of our guests.Regarding the lack of Belizean elements, we regret that we didn't fully meet your expectations in this aspect. We take pride in our Belizean heritage and culture, and we're committed to incorporating more authentic touches into our resort experience. Your feedback serves as a valuable reminder of the importance of celebrating our local identity.Furthermore, we understand the importance of providing shade options around the pools for guests who prefer to avoid direct sunlight. We'll certainly take your comment into consideration as we explore ways to enhance the comfort and enjoyment of all our guests.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and authentic Belizean experience.

Thank you for staying with us!

Thank you for staying with us!

Thank you for your kind words. Thank you for visiting us!

Thank you for staying with us!

Thank you for staying with us!

Thank you for staying with us!

Thank you for choosing Blu Zen for your stay and for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall experience with us.We sincerely apologize for any inconvenience caused by mosquitoes during your stay. We take the comfort and well-being of our guests very seriously, and we continuously strive to maintain a pleasant environment. Rest assured, we'll take your feedback into consideration and explore ways to address this issue effectively.We're thrilled that you found our place to be quiet and gorgeous. Creating a serene and beautiful retreat is our goal, and we're glad that we could provide you with a peaceful atmosphere to relax and unwind.We appreciate your patronage and hope to have the pleasure of welcoming you back to Blu Zen in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.

Thank you for staying with us!

Thank you for staying with us!

Thank you for staying with us!

Thank you Jeremy for your fantastic review! We're thrilled to hear that you had an incredible experience at our place. The convenience of the ferry service to the south side of the island is indeed a highlight of our location, and we're delighted that it added to your overall enjoyment during your stay.We strive to provide our guests with easy access to all the wonderful attractions and destinations our area has to offer, and we're glad to hear that the ferry service met your needs.We appreciate your feedback and hope to have the pleasure of welcoming you back for another unforgettable visit in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

Thank you Tatyanah so much for your glowing review! We are thrilled to hear that you found our property beautiful and that you had a great experience during your stay. Providing exceptional service and accommodations is always our top priority, and we're delighted that our management team could ensure your needs were met and exceeded.Your kind words mean the world to us, and we truly appreciate your recognition of our efforts. We're here to make every aspect of your stay enjoyable and memorable, and it's wonderful to know that we succeeded in doing so.We hope to have the pleasure of welcoming you back to our property in the near future for another fantastic experience. If there's anything more we can do to make your next stay even better, please don't hesitate to reach out.

Thank you Naomi for taking the time to share your feedback with us. We are pleased to hear that you found our accommodations beautiful and enjoyed the fabulous and friendly service provided by our staff. Ensuring our guests feel welcomed and attended to is of utmost importance to us, and we're glad to know that we met your expectations in this regard.Regarding your experience with the master bedroom, we sincerely apologize for any inconvenience caused by the mildew smell. Please rest assured that we take such matters seriously and have promptly addressed this issue with our housekeeping and maintenance teams to ensure that it is thoroughly investigated and resolved.We appreciate your feedback as it helps us to continually improve and enhance the experiences of our guests. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even more delightful experience.

Thank you very much Marie for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful stay at our resort and that you enjoyed our facilities, including the grounds, pools, and beach.It's also fantastic to hear that you found our staff to be friendly and helpful. We take great pride in our team members and strive to provide excellent service to all our guests. Your kind words will be shared with our staff members, as they serve as motivation to continue delivering exceptional experiences.We're thrilled that you were able to enjoy the amazing views and have a restful holiday with us. Creating memorable and relaxing experiences for our guests is what we aim for, and we're delighted that we could provide that for you.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic getaway in the future!

Thank you for your brief but positive review! We're thrilled to hear that you had an awesome experience during your stay with us at Blu Zen. Your satisfaction is our priority, and we're delighted to know that you plan to stay with us again on your next visit. We look forward to welcoming you back and ensuring that your next stay with us is just as enjoyable as the first. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know. Safe travels until we see you again!

Thank you so much for your glowing review! We're absolutely thrilled to hear that your experience at Blu Zen was nothing short of spectacular. Providing exceptional guest services and maintaining our facilities to the highest standards are top priorities for us, so we're delighted that you found everything to be in excellent condition.Creating a quiet, relaxed, and stress-free environment for our guests is what we strive for, and we're thrilled that we were able to provide you with the perfect setting for your vacation. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. Until then, we wish you all the best and many more stress-free vacations to come!

Thank you for your review! We're delighted to hear that you enjoyed a peaceful and relaxing stay at Blu Zen. Providing excellent service and comfortable accommodations is our priority, and we're thrilled that we met your expectations. If there's anything specific you loved about your experience or anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back for another quiet and enjoyable stay

Thank you for choosing Blu Zen for your stay! We hope you had a wonderful time and that your experience was relaxing and enjoyable. Your presence was greatly appreciated, and we look forward to welcoming you back again soon. Have a fantastic day!"

Michael, thank you for your kind words! We're thrilled to hear that you found Blu Zen to be a beautiful little slice of heaven. Your satisfaction means everything to us. We hope to have the pleasure of hosting you again soon for another tranquil getaway. Until then, take care and best wishes!

Thank you for sharing your experience at Blu Zen! We're delighted to hear that you enjoyed the laid-back comfort and beautiful seafront views during your stay. We apologize for the initial room mix-up but are glad we could eventually accommodate your needs. Your feedback regarding the reservation process is duly noted, and we'll work on streamlining it for smoother experiences in the future. Regarding the sand fleas, we'll have taken steps to mitigate any issues for our guests in the future. We're thrilled you had a fantastic snorkeling trip to Hol Chan and Shark Ray Alley! Thank you for choosing Blu Zen, and we hope to welcome you back soon for another memorable stay.

Shari, we're thrilled to hear that you had a lovely experience at BluZen for your quiet getaway! It's wonderful to know that you found both the accommodations and our staff to be great. Your feedback means a lot to us and will be shared with our team. We look forward to welcoming you back for another relaxing escape in the future. Thank you for choosing Blu Zen!

Thank you for sharing your feedback with us. We're sorry to hear about your experience with the resort fee. We want to clarify that the resort fee is indeed stated on our booking platform, and it's indicated that it should be paid on the property. We apologize if there was any confusion regarding this matter. We appreciate your input, and we'll review our communication processes to ensure clarity for our guests in the future. Thank you for choosing us for your stay, and we hope to have the opportunity to welcome you back again.

Thank you for staying with us!

Thank you for this amazing review! We're thrilled to hear that your stay at Blu Zen exceeded your expectations. Your comfort and safety are our top priorities, and we're delighted that you enjoyed the spacious unit, amenities, and our excellent staff. We're honored you extended your stay and loved the food! Can't wait to host you again for another fantastic experience.

Thank you immensely for sharing your fantastic experience at Blu Zen! It's wonderful to hear that Jairo and our team went above and beyond to ensure your stay was exceptional. Your kind words will definitely be shared with them! We're sorry to hear about the experience at the mercado; we'll address this to ensure all guests feel welcomed. Your recommendation means the world to us, and we can't wait to welcome you back for another incredible stay!

Thank you for this incredible review! We're thrilled to hear about your amazing experience at Blu Zen. Our team takes great pride in delivering top-notch service, and we're delighted that you enjoyed the food, drinks, and the fantastic local recommendations like Happy Lobster. Your love means the world to us! Can't wait to welcome you back soon for another unforgettable stay!

Thank you for staying with us!

We sincerely apologize for any confusion regarding the resort fee during your stay. As indicated in your booking details, the resort fee is mentioned to be charged upon check-in at the property. We regret any frustration caused by the lack of prior mention. Your feedback is valuable, and we'll work to ensure clearer communication moving forward. Please reach out if you have further concerns. Thank you for staying with us.

We're thrilled to hear you had a fantastic stay at Blu Zen! We can't wait to welcome you back for another unforgettable experience. Your kind words truly make our day!

We're thrilled to hear you had a fantastic stay at Blu Zen! We can't wait to welcome you back for another unforgettable experience. Your kind words truly make our day!

Thank you for staying with us!

Thank you for taking the time to share your recent experience at our property. We're delighted that you found the overall setting beautiful and peaceful.We sincerely apologize for the inconvenience you faced with the room arrangement not meeting your initial request. We understand the importance of ensuring a comfortable stay, and we regret any disappointment caused by the mismatch in the bedroom setup.Regarding the unexpected power outages, we completely understand the frustration this caused. We strive to maintain our systems to the highest standards, and unfortunately, experienced temporary issues during your visit. Please accept our apologies for the disturbance caused and the need to relocate you to another condo. We hope our team's efforts to accommodate you swiftly lessened the inconvenience.We're thrilled to hear that Clara's massage was a standout highlight during your stay. Our team takes pride in delivering exceptional experiences, and we're delighted that Clara's services left a lasting positive impression.It's fantastic to know that our small gestures, such as the complimentary drink and washcloths, were appreciated. We aim to provide those extra touches to enhance our guests' experience.Your feedback is immensely valuable, and we'll use it to improve and ensure such incidents are minimized in the future. We hope this experience won't deter you from considering us again in the future.Thank you once more for your feedback, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.

Thank you for staying with us!

Thank you for taking the time to share your experience at Blue Zen. We're thrilled to hear that you found our resort to be a tranquil and serene escape, and we greatly appreciate your kind words about our staff and the level of service you received.Blue Zen aims to provide a space for re-connection and relaxation, allowing our guests to immerse themselves in a zen-like ambiance, and we're thrilled that you found this to be true for your stay.We hope to have the pleasure of welcoming you back in the future. Should you plan a return visit or have any further feedback, please don't hesitate to contact us directly. Thank you once again for choosing Blue Zen and for sharing your thoughts.