Hotell med pool i Cayey

“Trevligt hotell med pool alldeles vid stranden. WiFi i receptionen. Restaurang och pub vid poolen. I området finns ingen shopping, endast en närbutik med det mesta man behöver. En ny restaurang (Feb 2016) har öppnats i närheten som är värd ett besök”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“We were very disappointed with our stay. We specifically paid extra for a room with a patio because we were traveling with our toddler and wanted a comfortable space to relax together after she went to bed. Unfortunately, the hotel oversold rooms and moved us into a lower-category room for half of our stay. While they offered a small credit, it did not make up for the inconvenience or the impact it had on our trip. We were also told the hotel offered childcare services for an additional fee,...

“Todo muy bien!!!”

“We got a conveniently located flat without view but Milton arranged a move to a very nice flat by the sea that was wonderful. For us this was perfect.”

“Everyone was nice.”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”