Hotell nära Centennial Museum

“Room was in terrible condition. The sofa cushions looked like someone had been in the room”

“Enjoyed our stay”

“Fantastic hotel”

“Breakfast great; lobby was warm—a/c either wasn’t working or turned too hot”

“Highly Recommend to stay here. Beautiful cabin and peaceful area.Staff very friendly and helpful. All amenities in cabin. Very clean.”

“Beautiful hotel”

“Awesome place and breakfast was great”

“Mi experiencia en Hotel Indigo El Paso fue muy decepcionante en el momento del check-in, la recepcionista de turno me trató de manera poco profesional y descortés. Lo que más me molestó fue percibir una diferencia evidente en el trato: mientras que al huésped que atendió antes que a mí lo recibió con amabilidad y cordialidad, conmigo su actitud cambió por completo cuando la salude en español y se dio cuenta de que hablaba español. Como huésped, espero ser tratado con respeto e igualdad,...

“I thought everything about this place was so great and so much character. The staff was really nice and I liked how they kept an eye on the front doors. We got a whole tour of the place and it made it even more fun to stay there. There was so many cool little details decorating and the furniture was awesome. The location was just right to visiting downtown. It was clean and updated, however there was a smell. You could tell they were trying to keep it clean and smelling fresh but it was worse...

“I stayed at Casa Mina #2(on the ground floor) for 2 nights to go to a concert at Sun bowl. Decor was so lovely and the room was spacious, it’s nice to have a refrigerator inside of the room(in the kitchen). The only thing that could be improved is the deep cleaning. I noticed some stains on the headboard, curtains, sofa cushions, and mattress cover, as well as some dust on the windows. The towels also had a mark. The room is so beautiful that it’s a pity these small details are overlooked—a deep...

“Roaches in the room wouldn’t come back”

“The property was so unique and charming! The room was spacious and decorated impressively. There were no issues with checking in or out of the room. I felt safe with the codes on both doors to the residence and room. The bed was comfortable and the AC worked very well. I didn’t use the kitchen area, but for a longer stay, I would definitely feel comfortable cooking! It was quiet the entire stay, and it is located in a decent area that I felt safe walking to and from. I am overall very impressed...

“Liked that we had a private room with our own restroom and dinning area. However it was pretty dusty in the dinning/kitchen area. The tub was also dusty, only noticed when I turned on the water and watched as all the dirt drained. My partner and I got stuffy noses because of there dust. The bed sheets however were clean though.”

“La peor de las experiencias estaba infestado de animales de chinches enormes caminando por toda la cama y sus alrededores no nos resolvieron nada del servicio literal nos dijeron busquen otro hotel a las horas de la madrugada y con un bebé en brazos además hasta el momento no me han resuelto el renbolso de mi dinero. Jamás lo recomendaría orrible experiencia”

“Checked in on Friday for a two day stay. Carpet and sofa had dinner plate size stains plus AC wasn't cooling off enough. Within 45 minutes of being in the room, I went back to the office and asked for a refund but clerk refused. I booked with Expedia and there it is"no fee cancellation before May 22" it was May 21st which showed him but he still refused. I asked for at least one day refunded, again he refused. ”

“The tub filled up while taking a shower. Toilet over filled. Rug was very dirty. Air conditioner didn't work very well. Felt pretty nasty but I had already reserved the room so couldn't do anything about it. I'll look better next time.”