Hotell nära Centerpoint Community Ice

“Bed was comfy. Bathroom was roomy and set up well. Lots of room in main area. ”

“I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available.”

“Nice stay, elevator was alittle small but not a problem for us. Breakfast lady was very nice and awesome!!”

“Great stay friendly staff! ”

“Room was very clean and the bed was comfortable. Only downside was the exhaust fan couldn’t be shut off and it was extremely loud and rattled in the bathroom.”

“There were many long hairs throughout the room.”

“It took the heat to warm up the room to long The property was not be to expected in that condition for the price of the room ”

“Clean hotel, needs some upgrading though. I like the location”

“It was a nice place. The breakfast was great. My only negative was the amount of seating for breakfast. Otherwise it was nice. ”

“Excellent breakfast!”

“My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. ”

“Trevlig dam i receptionen. Rummet var stort och bra. I området fanns det gått om restauranger och många andra affärer. Det fanns också lite trottoarer för oss som gillar att gå.”

“Hot tub was really warm. Staff was friendly and rooms were clean.”

“Cigarette hole burns in the covers and sheets. My kids have bites from there and I’m pretty sure they are bed bugs. The pictures were deceiving to say the least. I’ve stayed at other days in and they were in pretty nice condition. I booked because the pictures looked decent and it had a pool. Needless to say my kids were disappointed because I wasn’t trusting the integrity of the pool because the room was not matching the pictures. Will not stay there again. I will say the staff was friendly...

“Great breakfast! ”

“Everything was amazing, The bar tender is the best great person.Hotel room was clean and cozy. Will ne back for sure. ”

“Under renovation (which we were informed about the day of our check in). Upon check in, we were told we were lucky because we would be in one of the newly renovated rooms. Unfortunately, they are poorly done in every way. Nothing was functional, everything is cheap and done halfway (missing outlet covers, power strips hanging at the back of the bed, visible caulking), entire hotel smelled bad. Additionally, the desk was unattended most evenings with easy access to the building, the food permit...