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Recensioner av Best Western Central City

2.5 out of 5
Best Western Central City
627 S 2nd St, Central City, KY

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 95 av 193 recensioner" "
8 - Bra i betyg. 62 av 193 recensioner" "
6 - Okej i betyg. 22 av 193 recensioner" "
4 - Dåligt i betyg. 8 av 193 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 193 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Barbara, Mayfield

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A group of 4 stayed here for a concert nearby, everyone enjoyed their stay. No complaints
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Shawn, Searcy

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, updated facility. Fastest & easiest check in & out ever. Karen had our room super clean & fresh. I believe our hostess at breakfast was Shirley. She was so sweet & friendly. She took good care of us.
Bodde här 1 natt i maj 2024

6/10 Okej

Raul

Bodde här 1 natt i mars 2024

8/10 Bra

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient…Close to WK Pkwy, great Mex restaurant nearby, good breakfast. They’re overpriced probably due to hardly any brand hotels along this stretch of highway.
Bodde här 1 natt i oktober 2023

6/10 Okej

Nathan

Affärsresenär
Bodde här 6 nätter i september 2023

6/10 Okej

carol

Reste med familjen
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

J Bryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

8/10 Bra

Randal

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Heidi

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

8/10 Bra

Pamela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Manager / Front Desk personnel was very nice and helpful.
Bodde här 1 natt i april 2023

6/10 Okej

Kulvir

Reste med sin partner
I liked that there was ample parking. The property was clean.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Valerie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pro: The clerk at check in was very friendly, & courteous. Room was clean. Breakfast was good Con: There is a huge hole in parking lot in a very bad place. You are unable to pull up to door to check in as you can't "circle thru". A small car could set down in thid hole
Bodde här 1 natt i maj 2023

6/10 Okej

Justin, Indianapolis

The staff was always outside either smoking or on their phones. I asked for the sheets to be changed and they just put the linens on the bed. We had to ask for more toilet paper because there wasn’t enough in our room. Overall it was just ok.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Sarah

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Easy to get to, next to dining options
Bodde här 1 natt i maj 2023

8/10 Bra

Kirk

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Jennifer Beliles, GM 25 apr. 2023
thank you for your review

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Bodde här 1 natt i mars 2023
Svar från Jennifer Beliles, GM 25 apr. 2023
Thank you for your review!

8/10 Bra

Wesley

Gillade: Renlighet och boendets skick och faciliteter
Overall it was a great stay, beds were stiff, the hotel itself was clean and quiet. My only critique would be it was the same breakfast for 3 days biscuits and gravy... The front desk crew was a bit confused on how to get me a receipt but overall it was a good stay
Bodde här 1 natt i mars 2023
Svar från Jennifer Beliles, GM 25 apr. 2023
Thank you for your reveiw!

4/10 Dåligt

Mary

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2023
Svar från Bianca 6 apr. 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Fantastiskt

Sarah

Bodde här 1 natt i februari 2023
Svar från Jennifer Beliles, GM 22 feb. 2023
Thank you for your review

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel is located next to 2 restaurants within a short walking distance. Parking is large enough for a 65ft rig.
Bodde här 1 natt i januari 2023
Svar från Jennifer Beliles, GM 22 feb. 2023
Thank you for your review!

8/10 Bra

Denise

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Facility and room nice, condition disappointing
The people are friendly and kind. The hotel was not heavily booked during my stay and when I registered, I was told that the complimentary breakfast would be minimized. This was true and not ideal for me. The pool is closed and has a sign that says it has been closed for some time. The only ice machine is also broken and when I asked at the front desk about this, I was told to go over the restaurant across the parking lot because they sometimes give ice away when asked....??? WHAT? (I did not go begging for ice!)
Bodde här 2 nätter i januari 2023
Svar från Jennifer Beliles, GM 27 jan. 2023
Sorry for the inconviences you had during your stay, your review helps us.

10/10 Fantastiskt

Jeremy

Bodde här 1 natt i december 2022

4/10 Dåligt

DeAnna

Reste med familjen
Gillade inte: Boendets skick och faciliteter
false advertising
I reserved this hotel, although it was the most expensive, based strictly on the prominent advertising of the pool. There was a sign on the pool door, not at the desk at check in, saying the pool was closed. When I asked the desk person I was told it would be for several months before it would be open! When it is unavailable for "several months" they need to change their advertising or put a notice on their website. I asked for a rate adjustment and she said "they don't do that". Later that day my husband went to get ice and found out the only ice machine in the hotel was broke. Tried to buy a cold soda and the soda machine was broke. The tub in our room was badly cracked and impossible to even take a bath. I asked the second day for a room upgrade to a whirlpool room and was told she had to call her manager. Eventually our bill was adjusted by $30, but no upgrade. When I checked out I asked for a receipt. The receipt was very difficult to understand. There wasn't even a total on the receipt. When I checked my credit card I saw that I was charged for three nights instead of the two we actually stayed! I called the desk and the person who answered said she didn't understand the receipt either! She said she would look into it and call me back. I hope this was an honest mistake that will eventually be corrected. However, twenty-four hours later and I have not heard back. There are plenty of other places to stay with no pool for a lot less money, even after the $30 adjustment.
Bodde här 2 nätter i december 2022
Svar från Jennifer Beliles, GM 30 dec. 2022
I'm sorry for any inconveniences you had while staying here. We will use your feed back to help with running the hotel. Have a great Day

10/10 Fantastiskt

Elinor

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a very brief stay but very clean and friendly!!! Cindy checked us in and we had great service!!! Already recommended to other family members also visiting the area!! 10 outta 10!!! Thanks to all!!!
Bodde här 1 natt i december 2022
Svar från Jennifer Beliles, GM 30 dec. 2022
Thank you for your feedback

10/10 Fantastiskt

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Jennifer Beliles, GM 16 dec. 2022
Thank you for your review!

10/10 Fantastiskt

Andrew

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cindy did a great job! Thanks for an easy check-in etc. Great job all around! beds are super comfy too!
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Shane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean, very nice staff
Svar från Jennifer Beliles, GM 9 nov. 2022
Thank you for your review!

10/10 Fantastiskt

Joseph, Paris

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Candace

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Large room, very vlean. The employees were very friendly and helpful. Close to a very good restaurant.
Bodde här 1 natt i oktober 2022
Svar från Jennifer Beliles, GM 24 okt. 2022
thank you for your review

6/10 Okej

MELVIN

Reste med familjen
Gillade: Personal och service och bekvämligheter
The mattress was horrible for the price of the room. It was equivalent to a motel 6 mattress. Also, the room has a mildewed smell.
Bodde här 1 natt i september 2022
Svar från Jennifer Beliles, GM 9 nov. 2022
I'm sorry your stay wasn't the best experience, your review helps us fix any issues that may have came up. Thank you for sharing.

10/10 Fantastiskt

Ginger

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Smelk f clean and fresh when entering, first impressions are important. Overall it was a nice, friendly and good location
Bodde här 1 natt i augusti 2022

8/10 Bra

Mike, New Lebanon

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Na
Bodde här 1 natt i augusti 2022

8/10 Bra

Dorothy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A decent property to spend the night.
Bodde här 1 natt i augusti 2022

8/10 Bra

Maggie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Manager was extremely friendly and welcoming
Bodde här 1 natt i augusti 2022

8/10 Bra

Ashley

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Our room had a very strong musky smell to it and the bathtub had not been cleaned. The pool was shut down and not available for use. Staff was polite and kind!
Bodde här 1 natt i augusti 2022

8/10 Bra

Chris

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Clean but the employee smoke right at the front door you can't come in our out without smelling cigarette they need a designated area besides the front door to smoke or not at all
Bodde här 1 natt i augusti 2022

8/10 Bra

Penny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice
Layout of hotel was unique and nice with the breakfast area upstairs in the middle of hotel. The TV did not work, but we were too tired to care, other than that it was a nice stay.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

kelli

Bodde här 1 natt i juli 2022

8/10 Bra

Brad

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

MIKE, palm coast

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent place.
Just passing through and stopped here for the night. Friendly staff, so-so breakfast and easy in and out location. I would stay here again.
Bodde här 1 natt i juli 2022

8/10 Bra

Deborah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i juli 2022

8/10 Bra

James

Gillade: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Leanne

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was so good
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Athena

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

stephen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff friendly and helpful
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Jean

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stop on our motorcycle trip
Bodde här 1 natt i juni 2022

6/10 Okej

Robert, Marblehead

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was an old facilitiy that seems to have been poorly kept. In fairness it seemed to a depressed town that focused on its connection with the Everly Brothers.
Bodde här 1 natt i juni 2022