Hotell nära Chagrin Valley Little Theater

“The front desk was welcoming and very helpful on arrival. All employees were friendly during our one night stay. Breakfast was adequate for us. Cereals, oatmeal, yogurt, muffins, bagels, toast, hardboiled eggs and juices and milk, coffee and tea! I will stay here again when we visit family in the area,”

“Allt var perfekt. ”

“I've enjoyed this location a few times & highly recommend it! Easy parking & breakfast & of course the BEST beds! Staff was super helpful as well!”

“Overall good place but understaffed.”

“Clean rooms nice staff easy check in”

“We stayed here previously, and would stay here again, if we ever came back to the area. The staff was very friendly and helpful. Everything about this hotel is nice, although the bathroom is a little cramped, but the shower is spacious with ample hot water and water pressure. The room was clean and the bed was comfortable. The pool is large and laned for swimming. The gym is small but very adequate with a pulley machine, dumbbells, adjustable bench, a stationary bike and a really cool and easy...

“everything was excellent would stay again.”

“Breakfast area was very clean and organized and the staff, she was very pleasant and helpful.”

“The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

“The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do.”

“Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.”

“Spacious clean room that felt very updated. Front desk staff was very welcoming. But only one elevator was working for a six story hotel and its floor was often wet from kids using the pool. But my chief complaint was breakfast. It runs until 10:00 and we showed up at 9:30 and so much food was already gone. No fruit whatsoever. Practically out of waffle batter. Out of oatmeal and hard boil eggs as well as Greek yogurt. Hot breakfast was very good but no fruit?!”

“We got to the hotel and there was no one at the desk. We waited 20 minutes along side 4 other families waiting to check in. The phones were ringing off the hook getting no answer. When the woman finally did return she was short and rude and never even try to apologize to anyone for their wait. We get to the room and there were only 2 little towels. When I asked for more we got attitude and eye rolling. And the whole place smelled like weed. Will not be returning.”

“I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...

“Wifi was useless. It would come off and on. And breakfast was very spartan; never seen use a bare selection before at a Hilton property.”

“Awful”

“Ok”

“Staff was amazing very nice and pleasant”