Kasinohotell i Chandler

“The energy is low starting from the valet. He looks tired maybe because of the Arizona heat. Staff at front desk we didn’t feel the friendliness. I believed in “Service with a Smile”. Didn’t feel we are welcomed. One question one answer. Breakfast is good but didn’t get the customer service we needed. Tone of voice from the waitress when we are getting our orders sounds like she’s having a bad day. The property is very clean & organized. Service is poor!”

“Poor customer service!!!”

“Clean rooms friendly staff”

“Fantastic!”

“Only real complaint was the breakfast. It’s pretty standard but I always hope for better.”

“The hotel itself was nice! Front desk clerk had 0 personality. She should be reminded she’s in Hospitality. She wasn’t mean or rude just not nice. Night clerk was very nice day clerk was meh.”