6/10 Okej
Simon
8 sep. 2024
Gillade: Renlighet och personal och service
Well, there are some things to address. But let's start with the positives.
TLDR; For approx 160 EUR/night I expect much better service, however, the location was good. Hotel description could be much better and you can at least expect hot water 24/7.
Positive stuff:
Close to everything, famous places and restaurants, even beaches.
Fairly easy to find parking
Good AC
Room service lady was the nicest person. Very friendly and helpful.
Stable free wifi
Good TV
Balcony and decent view.
Negative:
Not same room as I booked, I booked a deluxe studio and pictures had changed. Maybe management changed the room types and missed that? Not sure but I wasn't too happy.
Reception was not open that much, everything was self service and I was sent info about everything. Didn't matter really, only person I talked too was the room service lady. She was friendly never talked to someone in the reception.
Room was not in the best shape.
Very negative stuff:
No hot water in the room 24/7. Coming back late from a wedding, going to airport early or long day out? Want to take a want shower here? Forget about it, only cold, I can't understand how this is a hotel with not having 24/7 hot water.
When booking hotel stated free reserved parking. There is not, the free parking was street parking outside the hotel and a open are 100-200m away. Not a problem really but I booked this hotel cause it was stated parking was included and it was not.
Simon
Bodde här 7 nätter i augusti 2024