Hotell i Chappell

“Floor in room was very dirty and room overall needed updated due to peeling paint, old furniture and worn out bedframes.”

“We were not satisfied with the customer service at all. The television set in our room was not working. We called the main desk, and the person was already frustrated and did not want to do his job. After explaining that our TV was not working, he came up and played with it for a little bit. He knew the TV was not working, but played along like he was trying to fix it. Then he proceeded to tell us that it should be ok not to watch TV for one night. We asked for a replacement, to which he said...

“Breakfast was slim on the second day”

“Recently updated rooms and lobby. Next to Walmart and unfortunately lots of semi parking.”

“Staff was very nice and the rooms were clean and comfortable but the breakfast needs some real variety like some real eggs, sausage, bacon, biscuits something very poor quality.”

“Everything was very clean, well maintained and a lot of room. The breakfast was very good.”

“Clean”

“N/A”

“We had a wonderful stay! The room was very clean and comfortable, and the staff was incredibly friendly and welcoming throughout our visit. The property is very family-friendly, making it a great place to relax with kids. One of our favorite features was the beautiful outdoor patio—it was a perfect spot to sit, unwind, and enjoy the surroundings. We would definitely stay here again!”

“Not clean and not well maintained”

“Pool and hot tub were great. But…every sheet and pillow case had holes in them. Only half the light bulbs were present in fixtures. The room had no overhead light fixture, just wires hanging out of an hole. Side building door lock was nonexistent. Apparently a dryer issue, and lack of resource from owner to manager/staff issue are well known and documented. Hope they get new owners, facility could be easily updated.”

“Lovely staff and comfortable room.”