Hotell i Charlemont

“It was a clean, convenient place to stay for a Tanglewood concert.”

“Clean. Nice pool. Friendly staff”

“Clean and friendly”

“The room smelled like the air conditioner filter had never been changed. The shower curtain bottom was sopped with water. The carpet was covered in debris. The television didn’t work. The nightstand lamp didn’t work and the desk lamp was missing a bulb. The window blinds were covered in filth. It was really bad.”

“Y”

“Other than the night paving project taking place outside the hotel, the stay was okay. The hotel is not responsible for the timing of the project, but it might be mindful to assign rooms furthest from the main drag.”

“Great breakfast!”

“Amazing breakfast! Nice staff.”

“They were so nice. The room was comfortable and quaint. It was great to have a mini fridge and kuerig coffee maker in the room. We can’t wait to stay there again!”

“This was a hidden gem. It was so clean and quiet. Definitely a place for peace and quiet. Rooms were super clean and the attention to detail was amazing. Will definitely be back.”

“Beautiful renovated mansion on the outskirts of town. Room was spacious, clean and modern. Breakfast was excellent. Only complaint is our room, #10, was above the mechanical system which shook the room and rattled the lamp on the nightstand next to the bed.”

“Clean . New. Didn't like the fact my door was knocked on at 1100am saying I had to check out when my reservation said noon. The gentleman was rude. And rushed me out of there going so far as to follow me to the office and basically telling me to leave. Very unprofessional. That needs to get cleaned up. Nice place otherwise”

“No air conditioning in room. Funky historic place with a lot of charm. It’s part of the same non-profit as the theater next door so a pretty unconventional hospitality experience.”

“Clean comfortable room”

“We were pleased with the cleanliness of the facility, the polite and happy staff, the breakfast selections, and the quiet room.”

“Very quiet”

“The hotel is easy to find. It is clean, neat, and tidy. We checked in early - great! My one concern is the 800 grit sandpaper for toilet paper. Motel 6 uses better toilet paper. Unfortunately, the bean counters won. They have a great price on toilet paper, and the property suffers as a result. Everyone and everything was great. The toilet paper was from the 1950's - honest. Sorry to have to report this. Hopefully, this will get someon's attention.”