Standardrum - 2 queensize-sängar - icke-rökare | Strykjärn/strykbräda, internet och sängkläder

Recensioner av Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1010 Washington Street E, Charleston, WV

Recensioner

6,6
10 - Fantastiskt i betyg. 168 av 806 recensioner" "
8 - Bra i betyg. 219 av 806 recensioner" "
6 - Okej i betyg. 162 av 806 recensioner" "
4 - Dåligt i betyg. 127 av 806 recensioner" "
2 - Väldigt dåligt i betyg. 130 av 806 recensioner" "

6,4/10

Renlighet

7,8/10

Personal och service

6,2/10

Bekvämligheter

6,0/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

8/10 Bra

Stefan, Täby

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge med närhet till restauranger
Bra läge med närhet till uteliv i stadskärnan. Trevlig personal. Bra frukost. Dåligt wi-fi men managern kompenserade oss på ett bra sätt som tröst.
Bodde här 1 natt i september 2018
Svar från Shawn S 1 okt. 2018
Thank you

10/10 Fantastiskt

Amanda

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Will be back
Bodde här 1 natt i maj 2024
Svar från Customer Service 21 maj 2024
Amanda, the team at Quality Inn & Suites (West Virginia) is delighted to hear you enjoyed your stay! We look forward to welcoming you back soon.

4/10 Dåligt

Nicholas

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The 1st Room we had the chair was torn and the TV did not work. The 2nd Room the bathroom was dirty and paint was peeling. The staff was great but the property is run down....
Bodde här 1 natt i april 2024
Svar från Customer Service 13 maj 2024
Nicholas, it's concerning to hear about the issues you experienced with room furnishings and cleanliness. Our team members generally receive high marks for their effort to maintain our property, so it's disappointing to know you found certain aspects not up to standard. We certainly take your feedback into account and strive to improve for future stays. It's nice to know that our team was able to accommodate you despite the difficulties faced.

10/10 Fantastiskt

Dennis

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a clean hotel. Need to police the homeless near by.
Bodde här 1 natt i april 2024
Svar från Customer Service 22 apr. 2024
Dennis, thank you for noting the cleanliness of Quality Inn & Suites in West Virginia. We understand your concern regarding the presence of homeless individuals in the vicinity. We are in communication with relevant local authorities to ensure our guests' comfort and safety. Your feedback is appreciated, and your satisfaction is our top priority. We look forward to your return.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I loved it all. The staff was awesome
Bodde här 1 natt i april 2024
Svar från Customer Service 13 apr. 2024
Tracy, it's wonderful to hear that Quality Inn & Suites made such a positive impression on you. It warms our hearts knowing that our team members exceeded your expectations. We genuinely appreciate your feedback and can't wait to welcome you back for another delightful stay.

6/10 Okej

toni

No hairdryer in toom
Bodde här 1 natt i april 2024
Svar från Customer Service 13 apr. 2024
Toni, thank you for your feedback. We're sorry to hear there was an issue with the amenities in your room. We aim for every guest to have a comfortable stay and will certainly make a note of your comments to guide our future improvements. We hope you'll consider giving us another chance to impress you in the future.

8/10 Bra

Espedito, Alexandria

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Staff was helpfully and friendly
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Espedito, thank you for your feedback. It's wonderful to hear that our team members at Quality Inn & Suites in West Virginia were able to assist you and provide a friendly atmosphere. Your comments certainly validate the efforts our team members put in every day. We hope to welcome you back soon.

8/10 Bra

Charles

Gillade: Renlighet och personal och service
clean
Bodde här 1 natt i april 2024
Svar från Customer Service 7 apr. 2024
Charles, it's wonderful to know that you found Quality Inn & Suites in West Virginia to be spotless. We pride ourselves on maintaining a well-kept environment. We hope to see you again during your next trip to the area.

6/10 Okej

Jeanne

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
It just seemed a bit old and run down in the lobby but our room what pretty nice.
Bodde här 1 natt i mars 2024
Svar från Customer Service 25 mars 2024
Jeanne, thank you for your balanced review. We understand the lobby condition may not have met your expectations. However, we are glad to know you found the room to your liking. We continually strive to improve and your feedback will guide us in doing so. We hope to welcome you back for a more enhanced experience next time.

6/10 Okej

Jamie

Breakfast was decent and in good quantity. Housekeeping was pleasant. Room was fairly clean upon check in. Hallways smelled odd, location was not great and parking lot not in good condition.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 17 mars 2024
Jamie, thank you for sharing your experience. We are thrilled you enjoyed the ample breakfast and found our team members in housekeeping to be delightful. We acknowledge your observations regarding certain aspects of the property. Rest assured, we continually strive to improve our guests' experience and your feedback will be invaluable in this endeavor.

6/10 Okej

May

Gillade inte: Bekvämligheter
Dead city
Bodde här 2 nätter i mars 2024
Svar från Customer Service 16 mars 2024
May, we take your feedback seriously and appreciate you sharing your perspective. Although our locale didn't meet your expectations, we strive to ensure all guests enjoy their stay. We hope to have the opportunity to show you a more vibrant side of the area in the future.

2/10 Väldigt dåligt

Olga, Ocean City

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Customer Service 16 mars 2024
Olga, it's concerning to see this rating. While you didn't provide specifics, it's clear the stay didn't meet your expectations. We value every guest's experience and we would appreciate the chance to learn more about any issues you came across. We hope for an opportunity to serve you better in the future.

2/10 Väldigt dåligt

Jennifer

Bodde här 1 natt i mars 2024
Svar från Customer Service 29 mars 2024
Jennifer, it appears your stay didn't meet your expectations, and for that, we do apologize. We sincerely hope to have an opportunity to better serve you in the future.

2/10 Väldigt dåligt

Jeffery

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would advise you to seek shelter elsewhere if possible. Ice machines were non operational. Snack machine was out of order. The initial room they placed us was under construction, tools still laying in the beds...water leaked from the light fixture after showering
Bodde här 1 natt i februari 2024
Svar från Customer Service 2 mars 2024
Jeffery, we acknowledge your feedback and are disheartened to learn about your admittedly undesired stay experience. Our top priority is to offer a comfortable and enjoyable accomodation to all guests. It is clear from your remarks that there were unexpected amenities issues. Additionally, having initially assigned a room that was under construction to you is indeed regrettable. We have taken your feedback into account for immediate review with our team members to prevent such situations. Your patronage is valuable to us and we hope you will give us a chance to make a better impression during a future stay.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing.
Bodde här 3 nätter i januari 2024
Svar från Customer Service 23 feb. 2024
Michael, we're delighted to hear about your positive experience at Quality Inn & Suites. It's heartening to know our dedicated team members provided exceptional service. We can't wait to serve you again on your next visit.

10/10 Fantastiskt

Alvaro

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay
Excellent service. The breakfast eggs were delicious and the lady attending us asked us how we wanted the eggs (we showed up early so the eggs were not ready yet) and she made them just like we wanted them. Thanks.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 12 feb. 2024
Alvaro, it's wonderful to know that you enjoyed the excellent service provided at Quality Inn & Suites. We're delighted to hear that your breakfast, especially the eggs, was prepared to your liking. Our dedicated team members always aim to personalize your experiences for a memorable stay. Your commendation is a valuable affirmation of their efforts. Thank you and we look forward to your return.

2/10 Väldigt dåligt

Franck

Bodde här 1 natt i december 2023
Svar från Customer Service 21 mars 2024
Franck, we are aware that your experience with us did not meet the expectations you had. It would be greatly beneficial if you could provide specific feedback, as it will undoubtedly assist us in delivering improved service in the future. Your insight is valued.

10/10 Fantastiskt

Michael

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place and great staff
Bodde här 1 natt i januari 2024
Svar från Customer Service 28 jan. 2024
Thank you for the great rating, Michael!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Quality Inn & Suites (West Virginia)! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Fantastiskt

Xiangling

Bodde här 1 natt i januari 2024
Svar från Customer Service 24 jan. 2024
Thank you for the excellent rating, Xiangling!Our goal is to go above and beyond to ensure our guests have a memorable experience at Quality Inn & Suites (West Virginia)! We look forward to hosting you again soon.

10/10 Fantastiskt

ricky

Bodde här 1 natt i januari 2024
Svar från Customer Service 11 jan. 2024
Thanks for the amazing rating, Ricky!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Quality Inn & Suites (West Virginia)!

6/10 Okej

Mary

Bodde här 1 natt i december 2023
Svar från Customer Service 4 jan. 2024
Thank you for the feedback, Mary.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

6/10 Okej

Jane

Bodde här 1 natt i december 2023
Svar från Customer Service 24 dec. 2023
Jane, thank you for taking the time to rate your stay. We always seek to provide the most satisfying experience for our guests, and we encourage you to share any specific issues or suggestions you might have for us. We hope to have the opportunity to improve your experience in the future.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient and Comfortable
A lot has been remodeled though there is still work to be done. Room was clean, the area felt safe and could not have been more convenient to my plans. Plenty of breakfast options including low carb. For the money spent I was well impressed.
Bodde här 1 natt i december 2023
Svar från Customer Service 17 dec. 2023
Lisa, thank you for sharing your positive experience at Quality Inn & Suites, West Virginia. We're glad to read that our clean rooms, safe surroundings, and wide array of breakfast options contributed to your convenience and satisfaction. We're excited to continue our improvements, to provide even more value for future guests. We look forward to welcoming you back during your next trip.

10/10 Fantastiskt

ROBERT

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff!
Bodde här 1 natt i december 2023
Svar från Customer Service 10 dec. 2023
Thank you for the fantastic rating, Robert!We strive to make all of our guests feel welcome and relaxed during their time at Quality Inn & Suites (West Virginia)! We can't wait to see you again soon.

10/10 Fantastiskt

Eladio

Reste med familjen
Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Customer Service 7 dec. 2023
Eladio, it's great to hear your experience at Quality Inn & Suites in West Virginia was positive. We deeply appreciate your high rating and hope to have the chance to provide another exceptional visit in the future.

4/10 Dåligt

Denise

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was charged twice
Bodde här 1 natt i november 2023
Svar från Customer Service 6 dec. 2023
Denise, it's concerning to learn about your experience with the billing process. There might have been unexpected complications which we will promptly look into. We urge you to contact our front office team to resolve this matter. We value your business and hope for an opportunity to rectify this incident.

10/10 Fantastiskt

Brian

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Customer Service 6 dec. 2023
Thank you for the wonderful rating, Brian!It's fantastic you enjoyed your time at Quality Inn & Suites (West Virginia) so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

6/10 Okej

Deborah

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The vending machines were horrible. Pool was nasty outside. Seem to not be safe place. It was clean.
Svar från Customer Service 5 dec. 2023
Deborah, we appreciate your feedback and are thankful that you found our cleanliness up to standard. We take your concerns about the sanitation of the pool and the vending machines seriously and will address these issues for improvement. The safety of our guests is also a top priority; it's regrettable to hear your perceived feelings about this were not met. We look forward to the opportunity to serve you better in the future.

8/10 Bra

Daune

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free breakfast wasn’t worth it.
Bodde här 1 natt i november 2023
Svar från Customer Service 28 nov. 2023
Daune, it's unfortunate to hear your thoughts on the complimentary breakfast. Rest assured, the Quality Inn & Suites continuously strives to enhance all aspects of our guest experience, and your feedback will be utilized constructively. We hope you enjoyed the other features our hotel has to offer and look forward to your next visit.

8/10 Bra

Author

Gillade: Renlighet och personal och service
Staff was excellent. Property needs an upgrade. Poor room lighting. None entering the room. Plenty of space. Add a desk. Excellent refrigerator. Hallway needs a better paint job. Add a business center with at least a computer and a printer. Bed was very comfortable. Easy access to public transportation and to downtown. Add diet soda to the vending machine for diabetics.
Bodde här 2 nätter i november 2023
Svar från Customer Service 28 nov. 2023
Author, thank you for taking the time to share your feedback. It's wonderful to hear that our team members impressed you and that you found the room spacious and appreciated our excellent refrigeration. Also, we're glad you found our location convenient with easy access to public transport and downtown.We acknowledge your concerns about room lighting, aesthetic considerations in the hallways, the availability of certain facilities, and the desire for a wider variety within the vending machine options. We are constantly striving to improve our amenities based on our guest's comments.Thank you for appreciating the comfort of the bed at Quality Inn & Suites. We hope to have the opportunity to serve you again and show our commitment to improving guest experience.

2/10 Väldigt dåligt

Juan

Bodde här 1 natt i november 2023
Svar från Customer Service 25 nov. 2023
Juan, it's disheartening to know that your stay fell short of expectations and we apologize for the issues that might have affected your visit. Nonetheless, we thank you for staying with us and sincerely hope to have the opportunity to serve you better next time.

8/10 Bra

Arthur

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Customer Service 21 nov. 2023
Arthur, Quality Inn & Suites is thrilled to see your positive rating! It's always encouraging to know that our guests enjoyed their stay. Your feedback is greatly appreciated and we hope you will consider us again when you next visit West Virginia.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
We stopped overnight during a road trip. The hotel was easy to find and had everything we needed. The staff was friendly and very helpful.
Bodde här 1 natt i november 2023
Svar från Customer Service 20 nov. 2023
We appreciate you sharing your experience. It's great to hear you found everything you needed and received friendly assistance during your stay. Your feedback is valued, and we hope to accommodate you again on your future travels.

2/10 Väldigt dåligt

Kennard

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
False charges
Bodde här 1 natt i november 2023
Svar från Customer Service 12 nov. 2023
We appreciate the feedback, Kennard.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 Fantastiskt

Shelly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Slept well
Clean and comfortable for an overnight stay. Breakfast was great ok, nothing to write home about. 😜
Bodde här 1 natt i november 2023
Svar från Customer Service 4 nov. 2023
Shelly, it's wonderful to hear that you found Quality Inn & Suites in West Virginia clean and comfortable. Your feedback regarding our breakfast will certainly help us to enhance our offerings. We're looking forward to having you again for perhaps an even more satisfying stay. Safe travels!

10/10 Fantastiskt

Brinda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Customer Service 27 okt. 2023
Thanks for the outstanding rating, Brinda!We're delighted your time at Quality Inn & Suites (West Virginia) was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff!
Bodde här 1 natt i oktober 2023
Svar från Customer Service 23 okt. 2023
It's fantastic to hear that you found our team members at Quality Inn & Suites exceptionally amicable. Your complimentary remarks mean a lot to us and we hope to once again provide you with a top-notch experience should you choose us on your return to West Virginia.

6/10 Okej

Carla

Affärsresenär
Twilight Zone
No phone in room. Coffee maker not working. Finicky thermostat, room temp diffecult to manage. Stain on the chair(upholstery) Room seems clean.
Bodde här 1 natt i oktober 2023
Svar från Customer Service 20 okt. 2023
Carla, we appreciate you taking the time to share feedback about your recent stay at Quality Inn & Suites, West Virginia. It's good to know you found the room clean, however, we're disappointed to hear about the issues with the in-room appliances and controls along with your concern about the chair. We can assure you our team members are dedicated to rectifying such situations promptly and ensuring our guests have a comfortable stay. We hope you'll give us another chance to show you our usual level of service.

10/10 Fantastiskt

Hunter

Bodde här 2 nätter i oktober 2023
Svar från Customer Service 4 nov. 2023
Hunter, it's wonderful to hear your visit at Quality Inn & Suites West Virginia went well. We're grateful for your high rating. Whenever your travels bring you back, we'll be awaiting your return. We seek to deliver another satisfying stay. Safe travels!

6/10 Okej

Raquel

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Probably wouldn’t stay here again
The area around the hotel seemed sketchy and there were a few homeless people hanging around outside. Breakfast was tasty and the room was clean. Not many people staying here and it seems like things weren’t fully set up for breakfast. The coffee pod didn’t work for the pot in the room.
Bodde här 1 natt i oktober 2023
Svar från Customer Service 14 okt. 2023
Raquel, it's unfortunate to hear about your concerns regarding the surrounding area and also we take note of your feedback pertaining to the perceived readiness of our breakfast setup. However, we're pleased to know our meal offerings were enjoyable and that cleanliness met your expectations. In regards to your room's coffee making facility, we'll ensure that our team looks into this matter. We appreciate your feedback as it helps us improve.

8/10 Bra

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff, great location.
Bodde här 5 nätter i oktober 2023
Svar från Customer Service 14 okt. 2023
Eric, thank you for sharing your experience at Quality Inn & Suites. We're delighted that our team members and prime location added value to your stay. We hope to welcome you back in the near future.

10/10 Fantastiskt

Evelyn

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aleshia was absolutely fantastic!
Bodde här 2 nätter i oktober 2023
Svar från Customer Service 9 okt. 2023
Thank you for the excellent review, Evelyn!We're thrilled your time at Quality Inn & Suites (West Virginia) was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Aleshia took such wonderful care of you and made you feel so valued. She is an important member of our team!We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

8/10 Bra

Jan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I found this hotel to be very clean and comfortable. The front desk staff were pleasant and helpful. Thur location was walking distance from the Charleston Coliseum. I did not feel unsafe walking around but be prepared to see homeless people on benches here and there.
Bodde här 1 natt i oktober 2023
Svar från Customer Service 9 okt. 2023
Jan, thank you for sharing your experience at Quality Inn & Suites. We're thrilled to know you found the environment to be tidy and cozy. We're equally pleased that our front desk team members made a positive impression on you. Your comfort and safety remain our priorities and we're glad our proximity to the Charleston Coliseum added convenience to your stay. We hope to host you again in the future for another satisfying experience.

6/10 Okej

Kara

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
the hallway was musty and had wet smelly carpet. otherwise the room was clean and the staff were friendly
Bodde här 1 natt i oktober 2023
Svar från Customer Service 8 okt. 2023
Kara, we appreciate you taking the time to provide feedback. We're glad to hear that you found your room to be clean and our colleagues warm and hospitable. However, we regret to hear about any inconveniences you experienced with the corridor condition. We constantly aim to maintain high standards of cleanliness and comfort and your remarks will be shared with the relevant team for necessary actions. We hope to have the opportunity to serve you better in the future.

8/10 Bra

Amber

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
room was clean, check in was easy and fast.
Bodde här 2 nätter i oktober 2023
Svar från Customer Service 6 okt. 2023
Amber, it's wonderful to hear you found your room at Quality Inn & Suites (West Virginia) to be clean and your check-in process smooth and speedy. We're truly grateful for your feedback.

6/10 Okej

Andrew

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet
Hotel was nice! Could have done without the bugs in our bathroom!
Bodde här 2 nätter i oktober 2023
Svar från Customer Service 5 okt. 2023
Andrew, it's great to hear you found our hotel to your liking. However, we regret to hear about any inconvenience in the bathroom. Our team is committed to delivering a better experience, and we sincerely hope to have the chance to welcome you back for a flawless stay.

10/10 Fantastiskt

Sherri

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to town
Bodde här 1 natt i september 2023
Svar från Customer Service 1 okt. 2023
Sherri, we're thrilled to hear that you enjoyed your stay at Quality Inn & Suites and found our proximity to the town beneficial. We can't wait to welcome you back for your next visit. Thank you for your review.

10/10 Fantastiskt

Shannon

Bodde här 1 natt i september 2023
Svar från Customer Service 14 okt. 2023
Thank you for the fantastic rating, Shannon!It's outstanding you had such a wonderful experience at Quality Inn & Suites (West Virginia). We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Fantastiskt

Sharon

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Customer Service 18 sep. 2023
Thank you for the 10 out of 10 rating, Sharon!It's excellent you enjoyed your time at Quality Inn & Suites (West Virginia) so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at other hotels in the area to make an early flight at Charleston airport. This hotel was the cleanist and safest place I have stayed compared to the rest. As a woman traveling alone, saftey and security is a big concern. I was impressed by the very nice lady at the desk and her concern for the safety of the guests at the hotel. I will stay here again when the need arises to fly out of Charleston.
Bodde här 1 natt i september 2023
Svar från Customer Service 15 sep. 2023
Cynthia, thank you for such heartening remarks about Quality Inn & Suites (West Virginia). We're glad our meticulous attention to cleanliness and security offered you a sense of safety and peace while traveling alone. Additionally, it's commendable to hear about the positive impact a member of our team had on you during your stay. Your intentions of returning are greatly appreciated, and we’re eager to have you back when your travel plans bring you to the area again. Safe travels until then.