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10 - Fantastiskt i betyg. 83 av 323 recensioner" "
10 - Fantastiskt
83
8 - Bra i betyg. 40 av 323 recensioner" "
8 - Bra
40
6 - Okej i betyg. 34 av 323 recensioner" "
6 - Okej
34
4 - Dåligt i betyg. 52 av 323 recensioner" "
4 - Dåligt
52
2 - Väldigt dåligt i betyg. 114 av 323 recensioner" "
2 - Väldigt dåligt
114
6,0/10
Renlighet
6,6/10
Personal och service
5,8/10
Bekvämligheter
5,8/10
Boendets skick och faciliteter
5,2/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Edgar
13 nov. 2023
Edgar
Bodde här 1 natt i november 2023
10/10 Fantastiskt
Verifierad resenär
9 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Extended stay
The front desk was very helpful and polite, age helped me get the best rate for the best stay. A++ customer service.
Verifierad resenär
Bodde här 1 natt i november 2023
2/10 Väldigt dåligt
Charisse
9 nov. 2023
Did not feel comfortable, constant smell of drugs.Another resident had a Pitbull, not comfortable at all. Stove was dirty as well as stained shades. Charged $150 that I was unaware of when reservation was made. The young lady was the only person that was pleasant.
Charisse
Bodde här 3 nätter i november 2023
Svar från General Manager 9 nov. 2023
Charisse,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. We refunded your remaining nights and your 150 deposit.Again, thank you for contacting Extended Stay America and if I can be of assistance to you, please contact me directly at 704-676-0083.
6/10 Okej
Danyelle
4 nov. 2023
Gillade: Personal och service
The staff was pleasant. The property has a bunch of children who play in the parking lot around your car. The noise lasts until a pretty good hour. Very close to highways.
Danyelle
Bodde här 3 nätter i oktober 2023
Svar från Hotel Management 4 nov. 2023
Dear Danyelle, Thank you for staying with us and sharing your review. We're glad to read that you had a positive experience with our staff. However, we apologize for any inconvenience caused by the noise and the children playing in the parking lot. We strive to provide a peaceful and safe environment for our guests, and we will address these concerns with our team to ensure they are resolved. We appreciate your feedback and hope to have the opportunity to provide you with a quieter and more comfortable stay in the future.Sincerely,Hotel Management
2/10 Väldigt dåligt
Christopher A.
Reste med familjen
29 okt. 2023
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roaches everywhere.
I didn’t even stay, I was in the room for 10 mins and 2 roaches came out was looking at my food then me like I was intruding. Didn’t even stay. Left and slept in the car bc I was only there to sleep for a couple hours. I would appreciate a refund I been traveling and haven’t been able to make a complaint yet. Unfortunately I wasn’t able to get a pic bc he ran by time I got to my phone and camera.
Christopher A.
Bodde här 1 natt i oktober 2023
Svar från Hotel Management 30 okt. 2023
Dear Christopher, Please accept our apologies for the inconvenience you encountered in your suite. We want to reassure you that we do everything possible to discourage the entrance of the mentioned pest and follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, we will inspect your room professionally and treat it as a precaution. We are sorry that this issue compromised your plans with us, and we regret that you had to cancel with us. Please reach out to us at the hotel directly for further assistance with your charges. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincerely,Hotel Management
8/10 Bra
Bryant
23 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice.
Bryant
Bodde här 14 nätter i september 2023
Svar från Hotel Management 28 okt. 2023
Dear Bryant, On behalf of our team at Extended Stay America, thank you for the generous rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Hotel Management
2/10 Väldigt dåligt
Lauren
22 sep. 2023
Lauren
Bodde här 1 natt i september 2023
2/10 Väldigt dåligt
Ryan
10 sep. 2023
Ryan
Bodde här 1 natt i september 2023
2/10 Väldigt dåligt
Crystal
Affärsresenär
8 sep. 2023
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Crystal
Bodde här 1 natt i september 2023
2/10 Väldigt dåligt
Abby
29 aug. 2023
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very frustrating experience. Got to the hotel around 6pm and the lady checked me in and put me in a room. As I got to the room, I noticed the lights were on. I proceeded to open the door and the room was very dirty and had not been cleaned. The bed was unmade and clearly someone had just been sleeping in it. A pack of beer bottles were on the table and trash everywhere. When I called the front desk, no apology was given and the lady didn’t seem to care very much. I felt unsafe at that point and decided to go to a different hotel that night. No refund or apology was given which was very frustrating. I will not be staying here again.
Abby
Bodde här 1 natt i augusti 2023
Svar från Hotel Management 30 aug. 2023
Dear Abby, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience caused. Your feedback is important to us, and we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. If we may be of any further assistance, please reach out to us directly at the hotel. Thank you for sharing your valuable feedback as we continually strive to improve our guest experience. Sincerely,Hotel Management
2/10 Väldigt dåligt
Carol
28 aug. 2023
No rooms despite a reservation.
Even though I reserved and paid for a room, there were no rooms when we arrived to check in. Fortunately, we were able to find a room at a nearby hotel.
Carol
Bodde här 1 natt i augusti 2023
Svar från Hotel Management 1 sep. 2023
Dear Carol, Thank you for leaving a review of your recent visit to our hotel. We hope you will accept our apologies for not providing the exceptional service you should have received. We were disappointed to read about your experience and apologize for the issues you had with your reservation. Please be assured we will take appropriate action where necessary, and we are very grateful for your feedback.Sincerely,Hotel Management
2/10 Väldigt dåligt
Marc Eber
14 aug. 2023
Gillade inte: Renlighet och personal och service
If there were negative number's it we be a -10!!!
Front staff except for Coco are rude!!
Marc Eber
Bodde här 2 nätter i augusti 2023
Svar från Hotel Management 13 sep. 2023
Dear Marc, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We take our guest comments seriously, as they will help us enhance the experience for future guests, and we would welcome the opportunity to restore a favorable impression of our hotel.Sincerely,Hotel Management
2/10 Väldigt dåligt
Shonne, Baton Rouge
10 aug. 2023
Shonne
Bodde här 1 natt i augusti 2023
2/10 Väldigt dåligt
shawn
10 aug. 2023
Gillade inte: Personal och service
shawn
Bodde här 1 natt i augusti 2023
4/10 Dåligt
TIMOTHY
7 aug. 2023
Gillade inte: Renlighet och boendets skick och faciliteter
No breakfasts, $3.00 water. Not as listed
TIMOTHY
Bodde här 1 natt i augusti 2023
Svar från Hotel Management 7 aug. 2023
Dear TIMOTHY, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Regarding our breakfast options, we know how important it is to start your day with a good breakfast; therefore, we offer our complimentary grab-and-go breakfast. We will remind our front desk to communicate this more clearly going forward. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management
2/10 Väldigt dåligt
Javier
1 aug. 2023
Javier
Bodde här 1 natt i juli 2023
2/10 Väldigt dåligt
Kenneth
31 juli 2023
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Do not stay here
I usually dont write reviews but i had to for this place. My flight was canceled and this was one of the few places available for the night. The room reeked of cigarettes even though it was a non-smoker room. The bathroom and kitchen did not look very clean. On top of everything i couldn't sleep because i had a mouse in my room scurrying around. At least the staff was friendly.
Kenneth
Bodde här 1 natt i juli 2023
Svar från Hotel Management 3 aug. 2023
Dear Kenneth, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
2/10 Väldigt dåligt
Thomas
14 juli 2023
Thomas
Bodde här 1 natt i juli 2023
2/10 Väldigt dåligt
Alyssa
6 juni 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Booked this because of a cancelled flight and when I arrived the lobby was dark and when I called I was told it was an accident that rooms were available to be booked! This was a SCAM and I have been fighting for a month to get money back for a hotel that didn’t let me in after booking a room!!
Alyssa
Bodde här 1 natt i juni 2023
Svar från Hotel Management 9 juli 2023
Dear Alyssa, Thank you for choosing us. We regret that we couldn't resolve it to your satisfaction. Your feedback is important and will be taken into consideration to make improvements. Our front desk is available 24 x 7 to help you, and please feel free to reach out to them. Please give us another chance to prove we are up to delivering excellent service and accommodations. Sincerely,Hotel Management
10/10 Fantastiskt
Mary
Reste i grupp
25 apr. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Mary
Bodde här 1 natt i april 2023
10/10 Fantastiskt
Jhonn
15 mars 2023
Jhonn
Bodde här 1 natt i mars 2023
10/10 Fantastiskt
Antonio
Affärsresenär
2 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely Stay
It was comforting to stay in a safe quiet place.
Antonio
Bodde här 1 natt i februari 2023
4/10 Dåligt
Chaz
24 dec. 2022
Chaz
Bodde här 1 natt i december 2022
10/10 Fantastiskt
Johnnie
21 dec. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Johnnie
Bodde här 1 natt i december 2022
Svar från Hotel Management 22 dec. 2022
Dear Johnnie, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
2/10 Väldigt dåligt
Donyell
11 dec. 2022
Donyell
Bodde här 3 nätter i december 2022
10/10 Fantastiskt
Audrey
Reste i grupp
24 nov. 2022
Gillade: Personal och service
Gillade inte: Bekvämligheter
It’s is old out dated other than that it was very clean and the staff was excellent
Audrey
Bodde här 1 natt i november 2022
2/10 Väldigt dåligt
Mohammad
29 okt. 2022
Mohammad
Bodde här 2 nätter i oktober 2022
4/10 Dåligt
David
10 okt. 2022
David
Bodde här 2 nätter i oktober 2022
4/10 Dåligt
Diego
30 sep. 2022
Diego
Bodde här 1 natt i september 2022
10/10 Fantastiskt
Janeka, High Point
6 sep. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for being clean!!!
Janeka
Bodde här 2 nätter i september 2022
Svar från Hotel Management 7 sep. 2022
Dear Janeka, we thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Hotel Management
2/10 Väldigt dåligt
Verifierad resenär
4 sep. 2022
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
One room had roaches and the other room has crickets and A million spider webs!!!
Verifierad resenär
Bodde här 1 natt i september 2022
Svar från Hotel Management 5 sep. 2022
Dear Guest, thank you for staying with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping and pest control team to review and treat the room. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we do hope you give us another chance in the future.Sincerely,Hotel Management
2/10 Väldigt dåligt
Kalvin
Reste med sin partner
30 juli 2022
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People's doing drugs stay up all night by my window...real loud..dringing alcohol...didn't get no sleep...didnt feel safe at all😡😡😡
Kalvin
Bodde här 1 natt i juli 2022
Svar från Hotel Management 2 aug. 2022
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
2/10 Väldigt dåligt
Daniel
Affärsresenär
25 juli 2022
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
One of the most sketchy hotels I've ever stayed at. Crack heads walking around the property prostituting themselves and selling drugs. Lots of loud people at night outside yelling at each other and crack heads, a domestic dispute that lasted almost until midnight, and so much more. The room didnt have a coffee maker or even a trash can. But thr staff were professional and nice.
Daniel
Bodde här 4 nätter i juli 2022
4/10 Dåligt
fredy
21 juli 2022
Gillade: Personal och service
Gillade inte: Renlighet
Sucio, cucarachas en el cuarto, que decepción
fredy
Bodde här 13 nätter i juli 2022
Svar från Hotel Management 22 juli 2022
Dear Fredy, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
James
Affärsresenär
5 juni 2022
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
My room was filled we flys and i left early to get out of there. I also got changed for a room that the website spazzed out and changed the date on me and before purchasing i didnt see a confirmation oh the date. The staff was very nice and helpful
James
Bodde här 1 natt i juni 2022
Svar från Hotel Management 17 juni 2022
James, thank you for sharing your review. We are sorry for the issue you faced at check-in and the cleanliness issue you encountered in your suite. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We regret the inconvenience this caused and that you had to leave us earlier than anticipated. We appreciate your feedback and hope we have a future opportunity to restore your confidence in us.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
Gwendolyn
22 maj 2022
Gwendolyn
Bodde här 2 nätter i maj 2022
2/10 Väldigt dåligt
redge
Reste med familjen
2 maj 2022
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This has got to the the worse place. No remote for the TV, hookers in the parking lot, drug deals going down behind the building. I stayed 4 hours and left because I feared for my wife’s safety.
redge
Bodde här 1 natt i april 2022
Svar från Hotel Management 5 maj 2022
Redge, thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
Dawn
Reste med familjen
24 apr. 2022
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Did not want to extend my stay
People loitering in parking lot late into the night. Flies greeted us as we entered. Then the staff suggested we let them in when I asked for a swatted or spray. Hallways and stairways were littered with cigarette butts and trash. No elevator. Beds were only fairly comfortable with no box spring and my son found a dead roach by my bed in the morning. We did not even want to see what might be offered for breakfast. We checked out immediately after we got up.
Dawn
Bodde här 1 natt i april 2022
Svar från Hotel Management 26 apr. 2022
Dawn, thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. It is very unusual for our Front Desk team to be unresponsive to a guest's needs when made aware of an issue, and our housekeeping staff delivers outstanding service. We sincerely apologize this was not the case during your recent stay. We have shared your feedback with our housekeeping team as well as our front desk team and will use this as a training opportunity to improve our service delivery. Thank you again; we hope you will give us a second chance to deliver the outstanding experience you should always expect from us.
Sincerely,
Hotel Management
4/10 Dåligt
Nikole
Reste med familjen, Reste med husdjur
28 mars 2022
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are clean, we rent two rooms and they put us in two separate buildings, so our daughters has to stay very far from us. This is definitely not a family place. A lot of people who used drugs staying there and around the place. We didn’t feel safe.
Nikole
Bodde här 2 nätter i mars 2022
Svar från Hotel Management 3 apr. 2022
Nikole, thank you for bringing this to our attention. We take these matters very seriously and will ensure this is properly addressed.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
lindsey
Reste med familjen
28 feb. 2022
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t stay here
The hotel was nasty, not a place for kids at all. People with dogs living there, smells like pee, room was not cleaned, hair all over. Just straight up nasty..
I promise you it’s not a place to stay.
lindsey
Bodde här 2 nätter i februari 2022
Svar från Hotel Management 1 mars 2022
Lindsey, thank you for your review. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience caused. Our main goal is to provide an exceptional stay for our guests with comfortable accommodations and responsive, friendly staff. After reading the details of your experience, we regret this was not your experience. We have shared your feedback with our team, so these issues do not happen again. We are grateful for your patience during your time with us, and we hope to see you again.
Sincerely,
Hotel Management
6/10 Okej
Mitch
25 feb. 2022
Mitch
Bodde här 1 natt i februari 2022
2/10 Väldigt dåligt
Eri
5 feb. 2022
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Eri
Bodde här 1 natt i februari 2022
2/10 Väldigt dåligt
Anand
Affärsresenär
22 jan. 2022
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't book hotel for emergency at night
Anand
Bodde här 1 natt i januari 2022
Svar från Hotel Management 23 jan. 2022
Anand, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
Cheryl
8 jan. 2022
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cheryl
Bodde här 1 natt i januari 2022
2/10 Väldigt dåligt
Kristy, Tamarac
Reste med familjen
3 jan. 2022
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Stay far away from this property and stay away from Expedia altogether. All the rooms smell like cigarette smoke and I found a needle on the floor of the hotel room as soon as I opened the door. I immediately left. There are better hotels in the same price range nearby. And don’t expect Expedia to help you get your money back or offer any kind of customer service.
Kristy
Bodde här 1 natt i december 2021
Svar från Hotel Management 7 jan. 2022
Kristy, we are disheartened to know that we let you down and that you left us earlier than expected. We are sorry to read your specific concern with the thing found on the floor. We will utilize your comments to ensure our housekeeping staff is more diligent with their duties. Additionally, we will investigate to ensure there is no suspicious activity happening at our property. You are a valued guest, and we hope to receive an opportunity to regain your trust.
Sincerely,
Hotel Management
10/10 Fantastiskt
Bernard
Reste med familjen
21 dec. 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was Great 👍
Bernard
Bodde här 1 natt i december 2021
Svar från Hotel Management 22 dec. 2021
Bernard, thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting this area. It was our pleasure to accommodate you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
christopher
Reste med husdjur
14 dec. 2021
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room smelled like cigarette smoke. Signs advised guests to emply vehicle of any valuables. Felt very uncomfortable, didn't stay. Clerk was nice.
christopher
Bodde här 1 natt i december 2021
Svar från Hotel Management 15 dec. 2021
Christopher, we appreciate the valuable feedback about our hotel. We are sorry for the inconvenience you experienced. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. On a positive note, we are happy you were pleased with the service our associates delivered. We would love the opportunity to welcome you back and provide you with the perfect stay you deserve.
Sincerely,
Hotel Management
6/10 Okej
Connie
14 nov. 2021
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
An extended stay with none of the fully equipped kitchen options. Refrigerator would barely close cause it was so close to the cabinet, you had to force it shut. Room was dirty, comforter had dirt and dust all over it and the room, plus sheets smelled like stale cigarettes.
Connie
Bodde här 1 natt i november 2021
Svar från Hotel Management 15 nov. 2021
Connie, thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you.
Sincerely,
Hotel Management
2/10 Väldigt dåligt
Lanita
25 okt. 2021
Roaches and trash everywhere
Lanita
Bodde här 2 nätter i oktober 2021
Svar från Hotel Management 26 okt. 2021
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon
Sincerely,
Hotel Management