Sängtillbehör av högsta kvalitet och värdeförvaringsskåp på rummet

Recensioner av Holiday Inn Express Charlotte Belmont Airport, an IHG Hotel

2.5 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 331 av 623 recensioner" "
8 - Bra i betyg. 167 av 623 recensioner" "
6 - Okej i betyg. 68 av 623 recensioner" "
4 - Dåligt i betyg. 27 av 623 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 623 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Tonya

Reste med familjen
Gillade: Personal och service
Not enough parking. The vent in our bathroom could be seen through to the next room! Not sufficient soundproofing. Food was good. All guest services were fantastic.
Bodde här 1 natt i maj 2024
Svar från - Julie B. 20 maj 2024
Dear Tonya, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to apologize for the inconveniences you faced during your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so pleasant and helpful and the breakfast was delicious!
Bodde här 1 natt i maj 2024
Svar från - Julie B. 13 maj 2024
Dear Linda, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had such an outstanding stay. I will share your feedback with our team as this keeps us motivated. We hope to get the opportunity to serve you again if ever in the Belmont area. Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Alicia ,or Larry, Pearland

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Second time at this place. Very accommodating. A little dirty, do to rooms on my floor going through remodeling, looks like they are updating everything to a new interior.
Bodde här 2 nätter i maj 2024
Svar från - Julie B. 10 maj 2024
Dear Alicia ,or Larry, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to say thank you for choosing us for the 2nd time. We take feedback seriously and will use feedback to continuously make changes to improve the guest experience. We hope to have you back again the 3rd time the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Kathrine

Gillade: Personal och service
Bodde här 1 natt i maj 2024
Svar från - Julie B. 10 maj 2024
Dear Kathrine, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had a 4 out of 5 stay. We hope to get the opportunity to provide you with a 5 out of 5 stay the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Robin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Decent
Bodde här 1 natt i april 2024
Svar från - Julie B. 6 maj 2024
Dear Robin, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. Please know that we take feedback seriously to improve the guest experience. We hope you will give us the opportunity to provide you with a 5 out of 5 stay the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Paul, Blue Springs

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Under renovations. You can tell it was an older hotel but they are doing a good job. Staff were great
Bodde här 1 natt i mars 2024
Svar från - Julie B. 4 apr. 2024
Dear Paul, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had a great stay. We strive to make each stay as pleasant and comfortable as possible even though we are under renovation. We hope to get the opportunity to serve you again the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 3 nätter i mars 2024
Svar från - Julie B. 26 mars 2024
Dear Michael, Thank you for the 5 out of 5 review. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Jennifer

Our room wasn’t cleaned day one. Day two when they cleaned our beds were not made, the Kleenex was not replaced (it was empty), the coffee was not refilled, and we did not have a bath mat. The water temperature in the sink NEVER got warm let alone hot. The shower was just warm enough to not be uncomfortable. Al the staff we came in contact with was FANTASTIC.
Bodde här 3 nätter i mars 2024
Svar från - Julie B. 19 mars 2024
Dear Jennifer,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Belmont. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope to get the opportunity to make it up to you if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this place it quite store down roads
Bodde här 2 nätter i mars 2024
Svar från - Julie B. 12 mars 2024
Dear Mary, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had such a lovely stay. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Benita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my sister and niece enjoyed it.
Bodde här 1 natt i februari 2024
Svar från - Julie B. 1 mars 2024
Dear Benita, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had such a excellent stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The front desk girls were all so nice and pleasant.
Bodde här 1 natt i februari 2024
Svar från - Julie B. 1 mars 2024
Dear Tracy, Thank you for the 5 out of 5 review. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. Our friendly team is just one of the many things we maintain to keep our guests coming back. We hope that you will choose to stay with us again the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Debra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!Comfy! Clean!
Great , comfy bed, clean & quiet. The breakfast was not up to par however; it’s usually much better. Just a one off I guess. Definitely will stay again!
Bodde här 1 natt i februari 2024
Svar från - Julie B. 24 feb. 2024
Dear Debra, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Maxton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and clean up to date room. Yvette at the front desk is wonderful.
Bodde här 1 natt i februari 2024
Svar från - Julie B. 17 feb. 2024
Dear Maxton, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know Yvette had such a positive impact on your stay. She is an amazing asset to our team, and I will be sure to share your feedback with her as this keeps us motivated. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

roy

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i januari 2024
Svar från - Julie B. 3 feb. 2024
Dear Roy, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had a great stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

James

Great place to stay. Very clean rooms.
Bodde här 1 natt i februari 2024
Svar från - Julie B. 3 feb. 2024
Dear James, Thank you for the 5 out of 5 stay. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. We look forward to serving you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

France

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från - Julie B. 3 feb. 2024
Dear France, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are ecstatic to know you had a 10 out of 10 stay. We take great pride in providing the best guest experience possible. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Nicole

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från - Julie B. 23 jan. 2024
Dear Nichole, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are ecstatic to know you had such a outstanding stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Denise

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The young lady that checked us in was very friendly and helpful. She made check in easy.
Bodde här 1 natt i januari 2024
Svar från - Julie B. 17 jan. 2024
Dear Denise, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased our team could accommodate your needs during your stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från - Julie B. 17 jan. 2024
Dear Peter, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are ecstatic to know you had a 5 out of 5 stay. We hope you will choose to stay with us the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Nancy

Bodde här 1 natt i januari 2024
Svar från - Julie B. 3 feb. 2024
Dear Nancy, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had such an outstanding stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Nancy

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från - Julie B. 3 jan. 2024
Dear Nancy, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had such a positive stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Winter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från - Julie B. 3 jan. 2024
Dear Winter, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are ecstatic to know you had such an outstanding stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Shawna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff here make this hotel a true gem. Every employee we encountered greeted us with a smile and warm welcome. Such a rarity these days. The beds were so comfortable and the breakfast was very good! Will stay again
Bodde här 2 nätter i december 2023
Svar från - Julie B. 27 dec. 2023
Dear Shawn, Thank you so very much for your kind review. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. I will share your feedback with our team as this keeps us motivated. We look forward to serving you again the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a great stay! Very fresh and clean. Great breakfast options included. Best of all friendly, considerate staff.
Bodde här 2 nätter i december 2023
Svar från - Julie B. 16 dec. 2023
Dear Richard, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had a great stay. We take great pride in going above and beyond for our guests. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Kendra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från - Julie B. 11 dec. 2023
Dear Kendra, Thank you for the 10 out of 10 review. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Leonardo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från - Julie B. 11 dec. 2023
Dear Leonardo, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had a positive stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i december 2023
Svar från - Julie B. 3 jan. 2024
Dear Jennifer, Thank you for the time to provide feedback about your experience at the Holiday Inn Express Belmont.

8/10 Bra

thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christmas Town
Bodde här 1 natt i december 2023
Svar från - Julie B. 7 dec. 2023
Dear Thomas, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know that you have chosen to stay with us while visiting Christmas town. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

6/10 Okej

Leticia

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
The check in was easy. Staff was friendly. But the room had problems. Bugs on walls & floor. Refrigerator was dirty. Tub had horrible rust stains. Water flow in toilet was very low & tissue clogging up quickly. Hot water takes a long time to get hot.
Bodde här 2 nätter i november 2023
Svar från - Julie B. 6 dec. 2023
Dear Leticia, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to start by apologizing to you for the inconveniences you faced during your stay. I will share your feedback with our team to improve the guest experience. We hope that you will give us the opportunity to make it up to you if ever in the Belmont area. Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från - Julie B. 6 dec. 2023
Dear Jessica, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had an 8 out of 10 stay. We hope to get the opportunity to serve you again soon.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från - Julie B. 6 dec. 2023
Dear Thomas, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know had such an excellent stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Joel, Marietta

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was recently renovated, very well done!
Bodde här 1 natt i november 2023
Svar från - Julie B. 28 nov. 2023
Dear Joel, Thank you for the 5 out of 5 review. We here at the Holiday Inn Express Belmont strive to make each stay as pleasant and comfortable as possible. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 4 nätter i november 2023
Svar från - Julie B. 27 dec. 2023
Dear John, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had a 5 out of 5 stay. We hope to the get opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

2/10 Väldigt dåligt

John

Reste med familjen
Key didn’t work. No heat. No hot water.
Bodde här 3 nätter i november 2023
Svar från - Julie B. 28 nov. 2023
Dear John, Thank you for taking the time to tell us about your experience at the Holiday Inn Express Belmont. I would like to apologize to you for the inconveniences you faced during your stay. I have shared your concerns with our team to improve the guest experience. We hope to get the opportunity to make it up to you if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

6/10 Okej

Albert

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från - Julie B. 28 nov. 2023
Dear Albert, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Gloria

Bodde här 3 nätter i november 2023
Svar från - Julie B. 28 nov. 2023
Dear Gloria, Thank you for the 10 out of 10 review. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Its good but I didn’t get any towels or service. I even asked they said ok. Nope for 3 days.
Bodde här 3 nätter i november 2023
Svar från - Julie B. 7 nov. 2023
Dear Anonymous, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Rebecca

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was such a fabulous hotel! Charming in every way. We stayed with our son who took the loft bed and he loved it. Walkable to everything including transit in and out of town. Highly recommend !
Bodde här 1 natt i oktober 2023
Svar från - Julie B. 27 okt. 2023
Dear Rebecca, Thank you for the amazing feedback but i believe you may not have the correct property. We are the Holiday Inn Express in Belmont, NC. As we are pleased to know you had such a wonderful stay, we can not take credit. We don't have local transit or many things that are in walkable distance. We do hope this will change for our hotel in the future as our city is continuously growing. We hope that you will give us the opportunity to show you how great our hotel is if ever in the Belmont area. Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

gustavo

Bodde här 1 natt i oktober 2023
Svar från - Julie B. 28 nov. 2023
Dear Gustavo, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had such a wonderful stay. We hope to get the pleasure of serving you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Ann, Washington

Gillade: Renlighet och boendets skick och faciliteter
I haven't stayed at a HI Express in many years, and I was pleasantly surprised. Room was spotless as was lobby, elevator, and public areas. Staff was ok, efficient but not warm or welcoming.
Bodde här 1 natt i oktober 2023
Svar från - Julie B. 25 okt. 2023
Dear Ann, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you found our hotel to be spotless. We take great pride in providing the best guest experience possible. We hope to get the opportunity to serve you again in the future. Best Wishes,- Julie B.Hotel Experience Champion

6/10 Okej

Dee

Bodde här 2 nätter i oktober 2023
Svar från - Julie B. 28 nov. 2023
Dear Dee, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We take feedback seriously so we can make the necessary changes to improve the guest experience. We hope that you will consider staying with us again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I didn't like the location of the refrigerator and microwave. Also, the shower was very slippery.
Bodde här 2 nätter i oktober 2023
Svar från - Julie B. 25 okt. 2023
Dear Charles, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to start by apologizing to you for the inconveniences you faced during your stay. I will share your feedback with the appropriate departments to improve the guest experience. We hope to get the opportunity to make it up to you the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Fred

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, the staff is top notch
Bodde här 2 nätter i oktober 2023
Svar från - Julie B. 20 okt. 2023
Dear Fred, Thank you for the 5 out of 5 feedback. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

David, CARY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place, just needs additional parking.
Bodde här 1 natt i oktober 2023
Svar från - Julie B. 20 okt. 2023
Dear David, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Wishes,- Julie B.Guest Experience Champion

2/10 Väldigt dåligt

Carol

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room was very dirty and worn. It also was very loud
Bodde här 1 natt i september 2023
Svar från - Julie B. 20 okt. 2023
Dear Carol, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to apologize for the inconveniences you faced during your stay. Please know our hotel is due for a renovation by the end of the year. We hope this will take care of your room concerns. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

John

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. The building was clean and well designed. Breakfast was excellent. Staff was cherry and helpful, We'll be back the next time we're in town.
Bodde här 2 nätter i september 2023
Svar från - Julie B. 4 okt. 2023
Dear John, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are so very pleased to know you had such a wonderful stay. We take great pride in providing the best guest experience possible. We look forward to serving you again the next time you are in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place, friendly staff. Clean. Close to airport.
Bodde här 3 nätter i september 2023
Svar från - Julie B. 4 okt. 2023
Dear Jan, Thank you for the 5 out of 5 review. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion

4/10 Dåligt

Patricia L.

Bodde här 1 natt i september 2023
Svar från - Julie B. 20 okt. 2023
Dear Patricia L., Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Wishes,- Julie B.Hotel Experience Champion

8/10 Bra

Deborah

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was clean and comfortable. However, the soundproofing was terrible. We could hear everything in the next room through the bathroom vent. We were in Room 105. We were concerned that maybe you could also see thru the vent. Very uncomfortable!
Bodde här 3 nätter i september 2023
Svar från - Julie B. 20 sep. 2023
Dear Deborah, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. Please know our hotel is due for renovation by the end of the year. I will share your feedback with management as guest safety is our number one priority. We hope to get the opportunity to serve you again if ever in the Belmont area. Best Wishes,- Julie B.Hotel Experience Champion

6/10 Okej

Patrick

Reste med familjen
Gillade: Personal och service och bekvämligheter
Although clean there was some mold in room foyer ,also some problems with hot water. Noisy although not severe. Staff very helpful
Bodde här 3 nätter i september 2023
Svar från - Julie B. 14 sep. 2023
Dear Patrick, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. I would like to start by apologizing to you for the inconveniences you faced during your stay. Please know I have informed the appropriate departments to correct these issues moving forward. We hope that you will give us the opportunity to serve you again in the future. Best Wishes,- Julie B.Hotel Experience Champion