Terrass/Patio

Recensioner av Wyndham Garden Charlotte Airport Southeast

3 out of 5
Wyndham Garden Charlotte Airport Southeast
440 Griffith Rd, Charlotte, NC

Recensioner

6,6
10 - Fantastiskt i betyg. 279 av 1233 recensioner" "
8 - Bra i betyg. 305 av 1233 recensioner" "
6 - Okej i betyg. 256 av 1233 recensioner" "
4 - Dåligt i betyg. 188 av 1233 recensioner" "
2 - Väldigt dåligt i betyg. 205 av 1233 recensioner" "

6,8/10

Renlighet

7,4/10

Personal och service

6,0/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Bruce

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our stay was terrible actually worse than that… room smelt like BODY ODOR, I tried to turn TV on it didn’t work, took my shoes off and the whole carpet was soaked! At this point I went downstairs she gave me ANOTHER room… it had a very small TV and 1 desk chair, the king size bed make a god awful sound every time you moved. Had whole in walls window curtains falling down and dirty doesn’t even express the shape of this whole place. To say the least NOT a good night! What I would like you to do is not only give me my money back but FIX your hotel. By the way the pictures online look NOTHING like this room, it shows walk in shower and this bathroom is a whole other story!! 😡
Bodde här 1 natt i maj 2024

6/10 Okej

Ingrid

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från General Manager 21 maj 2024
Dear Ingrid,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Väldigt dåligt

Sergio

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We had a roof over our head that was the only positive. We got to the property at around 8 o clock after being forced to be there due to our son having to go to the NICU at leviness children hospital . The young man that was working the desk dint even say good evening. We get our key card with once again the young man barely even looking at us and he hands us a keys. Doesn't say anything else . Goes back to this his phone. After we get to the room the keys don't work . Mind you we are tired we are worried about our boy and completely exhausted. We go back to the front desk where the young man barely looks away from his phone and we tell him the key card don't work. He takes the card and gives it back to us . No apologies, no were are sorry for the inconvenience. Just go back to his conversation on the phone. When we get the room the toilet had pubic hairs still on the seat and the sheats were stained and dirty but a this point we just wanted to crash. I would actively tell people to stay away from this hotel. The only positive I can say is the AC worked and we dint have to deal with that young man at the desk . Who definitely seems to be absolutely hate his job and is there collecting a paycheck. The lady that checked us out the next day had the basics of human decency and said good morning and thank you when we left .
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Sergio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okej

George

Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is an old worn out hotel. In an area that is rather high crime. But the bed was pretty new, and it has fresh paint on it. Just do not expect too much out of it.
Bodde här 1 natt i maj 2024
Svar från General Manager 17 maj 2024
Dear George,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okej

Miguel

Reste med familj och småbarn
Hotel was average but ok , the problem was not safe as 6 cars were broken in so we checked and booked another hotel.
Bodde här 3 nätter i maj 2024
Svar från General Manager 13 maj 2024
Dear Miguel,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Dåligt

Quamik

Reste med familj och småbarn
Toilet in my bathroom went down they told me maintenance did not work weekends Sunday when I check out I see him on the elevator they switched my room but was not going to if I was staying more than the weekend due to being full nor was going to attempt to fix my toilet so I would have been in a room with a broken toilet the other room I rented had a broken chair in it upon check in I booked a total of two rooms and only the transfer room was in good conditon breakfast was ok need more than one waffle maker
Bodde här 2 nätter i maj 2024
Svar från General Manager 10 maj 2024
Dear Quamik,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fantastiskt

Bonnie

Gillade: Renlighet och boendets skick och faciliteter
Sarah was so very helpful on a busy stormy and rainy at a late hour. Kudos to her !
Bodde här 1 natt i maj 2024
Svar från General Manager 10 maj 2024
Dear Bonnie,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

robin

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Front desk lady was really rude
Bodde här 2 nätter i maj 2024
Svar från General Manager 10 maj 2024
Dear Robin,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bra

Shennika

Reste med familj och småbarn, Affärsresenär
Reservations for double beds and got single bed other than that very nice
Bodde här 1 natt i april 2024
Svar från General Manager 8 maj 2024
Dear Shennika,It was great to have you staying with us at Wyndham Garden Charlotte Airport Southeast and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Kyra

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
My first impression of this property was seeing a truck that had been obviously broken into. After getting inside it was noticeably run down, the room was dingy with stained bedding, dirty carpet, a broken fire alarm and a broken door lock. It felt unsafe, it looked dirty and I would not recommend going here unless you had no other choice. However, the staff were pleasant.
Bodde här 1 natt i maj 2024
Svar från General Manager 6 maj 2024
Dear Kyra,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Väldigt dåligt

Jesse

Bodde här 1 natt i april 2024
Svar från General Manager 21 maj 2024
Dear Jesse,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Väldigt dåligt

Erin

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Terrible attitudes. Lights didn’t even work in room. Smells awful.
Bodde här 2 nätter i april 2024
Svar från General Manager 1 maj 2024
Dear Erin,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Dåligt

Shoniqua

Gillade: Boendets skick och faciliteter
The room was hot! The beds are full size and not queens.
Bodde här 1 natt i april 2024
Svar från General Manager 27 apr. 2024
Dear Shoniqua,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Väldigt dåligt

Jill

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty, rough people, old rooms
Bodde här 3 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Jill,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Fantastiskt

Perla

Bodde här 4 nätter i april 2024
Svar från General Manager 13 maj 2024
Dear Perla,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okej

Michael

Bodde här 1 natt i april 2024
Svar från General Manager 12 maj 2024
Dear Michael,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Fantastiskt

Maritza

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 22 apr. 2024
Dear Maritza,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okej

Laura, Lévis

Bodde här 1 natt i april 2024
Svar från General Manager 19 apr. 2024
Dear Laura,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fantastiskt

Jamille

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The area the staff just Excellent stay all the time !!😊😊
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Dear Jamille,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fantastiskt

Scotty

Gillade: Renlighet och boendets skick och faciliteter
Convenient to Airport
Bodde här 1 natt i april 2024
Svar från General Manager 12 apr. 2024
Dear Scotty,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fantastiskt

Roberto

Gillade: Renlighet och boendets skick och faciliteter
So far so good
Bodde här 5 nätter i april 2024
Svar från General Manager 12 apr. 2024
Dear Roberto,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Bra

Paul

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff are nice and courteous and rooms are clean. It is an older building, but nice and more than acceptable for business travel. My only downside was my refrigerator was not working and my food spoiled, but staff were quick to offer solutions.
Bodde här 2 nätter i april 2024
Svar från General Manager 11 apr. 2024
Dear Paul,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was older, but very clean and the beds/pillows were comfy
Bodde här 3 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Paul,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Bra

Clarence

Bodde här 1 natt i april 2024
Svar från General Manager 26 apr. 2024
Dear Clarence,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Courtney

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Not clean and too many ppl not knowing how to help
Bodde här 2 nätter i april 2024
Svar från General Manager 6 apr. 2024
Dear Courtney,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 Okej

Aaron

Reste med sin partner
Was a little trash in the room and missing lightbulbs. Breakfast could’ve had more variety. Bed was at least comfortable. Solid 3/5
Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Dear Aaron,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okej

Natalie

Gillade: Renlighet
The property is showing wear and tear. First night there was a lot of noise. Second night was quiet. Breakfast was very very limited. Swing shift and night shift employees were less attentive. Day shift staff was great. Good reliable transportation to the airport. I would stay there again for the price.
Bodde här 2 nätter i mars 2024
Svar från General Manager 28 mars 2024
Dear Natalie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Dåligt

Candy

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The tub didn't have a knob to turn the water on and off in the shower. There was no soap in room. The hot water was dripping when I entered the room causing the room to be steamy and the air was barely working
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Candy,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Fantastiskt

REGINA SCOTT

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från General Manager 26 mars 2024
Dear Regina,We loved having you stay with us at Wyndham Garden Charlotte Airport Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Dåligt

Nuradin, BROOKLYN

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It’s not looking the same as passed years of me staying there. The up keep need to be better
Bodde här 3 nätter i mars 2024
Svar från General Manager 19 mars 2024
Dear Nuradin,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bra

Harriet

Every thing was good
Bodde här 1 natt i mars 2024
Svar från General Manager 15 mars 2024
Dear Harriet,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Melissa

The staff was very friendly and polite, but otherwise this was the worst hotel stay I have ever had. I will definitely never book this brand again. Carpet in the halls and elevators tearing from the floor, the room was filthy, carpet stained and filthy, bathtub dirty, curtains stained, stains all over the walls, the phone and mirror, crumbs in the desk chair, literally everything I looked at was filthy! The refrigerator did not work, so I couldn’t keep my leftovers from dinner or my drinks cold, the room smelled awful and moldy, and to top it off they deactivated my key the second night of my stay, so when I came in with my hands full, I went all the way up to my room, the key didn’t work for no reason, had to go back to the front desk for them to reactivate it. Not recommended for a stay!
Bodde här 3 nätter i februari 2024
Svar från General Manager 27 feb. 2024
Dear Melissa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bra

Micaela

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från General Manager 19 feb. 2024
Dear Micaela,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okej

Kenzie

Decent hotel. Hallways smell of smoke but room didn’t.
Bodde här 1 natt i februari 2024
Svar från General Manager 14 feb. 2024
Dear Kenzie,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Dåligt

MICHAEL

Bodde här 5 nätter i januari 2024
Svar från General Manager 7 feb. 2024
Dear Michael,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okej

Robert

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Rooms bathroom fan didn’t work. Breakfast wasn’t refilled. No coffee cups. Attendant didn’t speak English.
Bodde här 1 natt i februari 2024
Svar från General Manager 3 feb. 2024
Dear Robert,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Bra

Derrick

Bodde här 1 natt i januari 2024
Svar från General Manager 21 mars 2024
Dear Derrick,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fantastiskt

Melody

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
I just want to say for a hotel that is going through an upgrade and everyone working there had to go well out of their way to help with different services that were non-functioning(keys that do not work, consistently, elevators, etc.) The service was outstanding. Erika at the front desk went above and beyond to make us feel at home I also cannot go without recognizing John Wells with the shuttle service. Not only was he efficient and helpful, but he was also kind and accommodating.
Bodde här 1 natt i januari 2024
Svar från General Manager 1 feb. 2024
Dear Melody,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Fantastiskt

Vey

Bodde här 1 natt i januari 2024
Svar från General Manager 1 feb. 2024
Dear Vey,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bra

Derrick

they where ok i guess
Bodde här 1 natt i januari 2024
Svar från General Manager 31 jan. 2024
Dear Derrick,It was great to have you staying with us at Wyndham Garden Charlotte Airport Southeast and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Bra

Antonio

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från General Manager 30 jan. 2024
Dear Antonio,We loved having you stay with us at Wyndham Garden Charlotte Airport Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Dåligt

dana

Bodde här 1 natt i januari 2024
Svar från General Manager 23 jan. 2024
Dear Dana,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okej

Domonique

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
This property was disappointing. There were some people around the property who seemed sketchy. Johnathan the front desk agent was the best! He made sure me and my sister got to the elevator safely and he changed our room due to mold and dirt in our first room. He let us know that this proper was under new management and things would be changing. I hope so.
Svar från General Manager 19 jan. 2024
Dear Domonique,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
The place itself was outdated. The hallways stunk of pot and there were palmetto bug's hanging out on the ceiling. The room was disgusting with what looked like an old bloody handprint on the wall stains on the towels and crumbs on the floor. All in all I would NEVER stay there again nor do I recommend it.
Bodde här 2 nätter i januari 2024
Svar från General Manager 16 jan. 2024
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bra

John T. Carter,

Bodde här 2 nätter i januari 2024
Svar från General Manager 15 jan. 2024
Dear John,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okej

Josue

Bodde här 1 natt i december 2023
Svar från General Manager 31 jan. 2024
Dear Josue,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Bra

Derrick

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från General Manager 27 dec. 2023
Dear Derrick,It was great to have you staying with us at Wyndham Garden Charlotte Airport Southeast and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Väldigt dåligt

Heather

Gillade inte: Renlighet och boendets skick och faciliteter
As soon as we walked in the smell was horrible and we actually did check out the room which was disappointing. The bedspread was dirty, legit dirt on it with hair, possible pubic hair. The smell was just nauseating. We did not even want to check out another room that could have possibly been cleaner because I don't think you could have gotten the smell out of that place so we asked for a full refund we were able to get it and we left.
Bodde här 2 nätter i december 2023
Svar från General Manager 5 dec. 2023
Dear Heather,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Dåligt

Nancy

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
VERY poorly maintained property. It was run-down; only one of two elevators was working; only 2 ice machines on 4 floors and NEITHER ONE WAS FUNCTIONING. I would never stay there again. The only positive was that the 2 front desk gentlemen I interacted with were efficient and friendly.
Bodde här 2 nätter i december 2023
Svar från General Manager 5 dec. 2023
Dear Nancy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fantastiskt

Carmen

Reste med familj och småbarn
They let me in an hour before! Smell like cigarettes in elevators and hallway But not in rooms
Bodde här 1 natt i december 2023
Svar från General Manager 5 dec. 2023
Dear Carmen,We loved having you stay with us at Wyndham Garden Charlotte Airport Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager