Hotell med pool i Charlton

“Clean room and bathroom Very slow check in and check out. My bill was incorrect on checking out I was being charged for something I didn’t have. No lift Plenty of parking spaces Nice views ”

“Paid just under £200 for 2 nights accommodation. The room was of poor standard and not very well cleaned or maintained. Stains on the carpet, the tiles in the bathroom are cracked so made it unsafe to walk bare foot. The shower wasnt very warm and the spray went everywhere but me. The sink had a hole and cracks in it.”

“The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.”

“Härligt hotell med historiens vingslag. Underbar slottsträdgård. Nöjda med det mesta utom den yngre receptionisten vid incheckningen.”

“We stayed in the tower suite which was overall lovely room. For that price, I would appreciate if the amenities are a bit nicer. The quality of the shamoo/conditioner was not very good in my opinion. I found the pillows were useless, too airly and too soft, feels like no substance in them. My neck was in terrible pain when I woke up. The pool was nice but I think it would be good to have a booking system. At some point, too many people came and there were not enough room for everyone. The...