Hotell nära Chartz House

“We arrived late. The lobby was busy. I later learned they were training new staff. We paid for a king bedroom and was given a queen bedroom. When we turned the sheets, we found a very big stain. They moved us and offered some snacks. We said no. We spoke to the manager the next morning. It was a nice conversation. The morning staff was amazing in the kitchen and the lobby probably because they were the regular staff. I let them know that I understand staff training and shortages but that stain...

“Vi sov en natt på väg. Rent, tyst och trevligt bemötande. Utsidan ser lite sliten ut och det är gammalt, men funkar utmärkt. Frukost ingick, enkel men något att äta. Gott kaffe!”

“This hotel was a great stop for our family! The hotel was clean and modern. The staff were very friendly and helpful. We enjoyed the breakfast!”

“Great location, excellent room on the 5th floor! Everything seemed fresh & new after the recent remodel. Fun in the casino downstairs, great drinks. Restaurant was a bit lacking for breakfast, they were “slammed”, probably due to a lack of other options in the area. Food came out cold, a bit slow but friendly service. She was trying! Free, secure parking out front - I wasn’t worried about my bike in the back of the truck. Will definitely return at some point!👍”

“Helt Okej ! ”

“Very dirty ceilings with mold or water stains and multiple floor stains and hard and stiff beds and they had weird bathrooms. It has really low ceilings.”

“Ambitiös och trevlig personal. Trist läge men passade för en natt på en genomresa. Slitet, frukost OK. ”

“Breakfast wa”

“Enkelt boende och frukost men helt okej för ett nattstopp under vår rundresa i Kalifornien. Område och bilparkering kändes tryggt.”

“Ganska smutsigt. Cigaretthål på lakanen. Annars helt ok.”

“Staff was great room was very nice”

“Ok place. Traffic is loud and will wake you up.”

“Booking was great, amenities were great, everything went awesome! It was the person I went with that made experience not so cool!! lol thank you Marriot and Experian!, your services were perfect. You have to love a back handed complement. ”

“clean comfy room with decent breakfast buffet available, big bathroom, overall a good stay.”

“The staff is amazing and super helpful. The lodge is close to everything in Incline Village. And the property is beautiful and rooms are clean and spacious. Highly recommend!”

“Loved everything about it!”

“Mycket trevlig personal, rent och fint men inte jättestort rum. Spännande liten vilda västern-stad som vi borde stannat en natt till i. ”

“Bar was never open while we were there. The bistro was only able to try for breakfast and it was great food! The jacuzzi in the room took forever to fill and once we did it was cold. I would just rent a regular room.”

“The room was specious but I found the bed and the room condition was so so. ”