Hotell nära Château des Charmes

“Room was spotless, and breakfast was delicious!”

“This is a beautiful space close to Niagara on the Lake village and Niagara Falls. Staff is warm and welcoming. Breakfasts are delicious and love the luxury of beginning with pastries and hot beverages delivered to our room in the morning! Everything is clean and beautifully decorated - fresh flowers in the rooms and hallways is a special touch. We were welcomed to arrive early. ”

“*”

“The staff was great, the food was great. I enjoyed my stay, would like to return.”

“Clean room”

“Spacious and clean room. Great amenities!”

“The property manager, Juan, was very welcoming and hospitable. The property is clean, quiet and unique in my favourite historic town. ”

“Nicely appointed room. Courteous staff. Nice extras like a pantry with coffee etc. Breakfast available in the lounge. Quiet and comfortable room”

“Fully equipped kitchen”

“Very nice !”

“Personalen var trevlig och väldigt service minded. Vi fick en uppgradering när vi checkade in, alla 3 rum vi hade bokat, och rummen var fantastiska. Stora, rena, de kändes lyxiga (bubbelbad, ångdusch, etc) Hotellet låg nära utelivet och vattenfallen. Frukost på rummet var pricken över iet. Parkeringen kostade 18$ (kanadensiska), men det var det värt. Rekommenderas varmt.”

“Everything was great. Had good time with Family..nice breakfast, good service, clean rooms..”

“Great staty. Comfortable bed and very good breakfast. Hosts are serviceminded. Quiet area and safe, easy parking. Inside has much better standard than outside. Micro available as well as own fridge. Recommendations from me!”

“Good service but rather dirty in the corners and in the kitchen.”

“Mycket bra service i receptionen! Bra rum och standard i övrigt, med undantag för mullrande vattenledningar men bara kort stund vid användning, så inte någon större störningskälla.”

“Allt fanns där men gammalt och slitet. ”

“The hotel is amazing and staff so professional and friendly. A little mistake on not giving is a courtyard first floor room that i had requested but had given us a second floor courtyard which did not work as i am handicapped and no elevator in just this one area of the hotel. The manager immediately gave us a great room and took off 50 dollars for the misunderstanding. Really great experience. ”

“Great room. We were upgraded to Deluxe rooms. Dan at reception was superb!!”

“Good hotel but terrible service. No service mindset what so ever. Charging extra for beds included in original booking, blaming Hotels.com for "error in booking" which was not true. The staff's negative attitude and desire to charge extra for anything possible is really giving Hilton a bad image. Will probably not book Double Tree again. ”

“The room clean and perfect temperature, breakfast and the service great .”