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Recensioner av Holiday Inn Rochester Chatham, an IHG Hotel

4 out of 5
Holiday Inn Rochester Chatham, an IHG Hotel
Maidstone Road, Chatham, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 353 av 964 recensioner" "
8 - Bra i betyg. 367 av 964 recensioner" "
6 - Okej i betyg. 135 av 964 recensioner" "
4 - Dåligt i betyg. 57 av 964 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 964 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

8,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Stefan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i juli 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family trip
Great value for money. Very good breakfast.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Tiina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Anna-Marie

Reste med familjen
Gillade: Renlighet och bekvämligheter
The room was ok bathroom shower was awful no pressure at all so a shower took ages. The service in the restaurant was awful service took ages and food took ages. The reception staff however were lovely, polite and helpful. Also a positive the gluten free breakfast options was best I have seen at any hotel to date.
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Ligia

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från Priya 8 maj 2024
Dear Ligia , Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham. Thank you for all your feedback. We hope to see you again in the future. Kind regards, Priya Guest Service Manager

10/10 Fantastiskt

Chelsea

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the spa
Bodde här 1 natt i april 2024
Svar från Damien 14 apr. 2024
Dear Chelsea, Thank you for choosing to stay with us a Holiday Inn Rochester- Chatham. Your feedback is extremely valuable to us in helping improve the guest experience in our hotel. I'm very pleased to hear you enjoyed your stay. We hope to see you again in the future. :) Kind regards, Damien Guest Service Manager

8/10 Bra

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Damien 16 apr. 2024
Good evening Amanda, Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham. We really appreciate your feedback and I'm very pleased to hear you enjoyed your stay with us. We hope to see you again in the future. :) Kind regards, Damien. Guest Service Manager

10/10 Fantastiskt

Belinda

Gillade: Bekvämligheter
Very nice place and people
Bodde här 1 natt i april 2024
Svar från Priya 12 apr. 2024
Dear Belinda, Thank you for choosing to stay with us a Holiday Inn Rochester- Chatham. Your feedback is extremely valuable to us in helping improve the guest experience in our hotel. I'm very pleased to hear you enjoyed your stay. We hope to see you again in the future. :) Kind regards, Priya Guest Service Manager

10/10 Fantastiskt

Sylvia Eileen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is convenient for where we needed to go. We have stayed there before. The staff are always friendly and willing to help in any way
Bodde här 3 nätter i april 2024
Svar från Priya 9 apr. 2024
Dear Sylvia Eileen, Thank you for choosing to stay with us a Holiday Inn Rochester- Chatham. Your feedback is extremely valuable to us in helping improve the guest experience in our hotel. I'm very pleased to hear you enjoyed your stay. We hope to see you again in the future. :) Kind regards, Priya Guest Service Manager

8/10 Bra

Rebecca

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Pool and Gym very nice as an extra.Polite staff on desk. Modern restaurant Menu was limited as many items listed not available Bedroom needs to be cleaned under bed and skirting boards.
Bodde här 2 nätter i mars 2024
Svar från Priya 4 apr. 2024
Dear Rebecca, Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Priya

8/10 Bra

Dr Ruth

Bodde här 3 nätter i mars 2024
Svar från Priya 21 apr. 2024
Dear Dr Ruth, Thank you for choosing to stay with us at Holiday Inn Rochester -Chatham. We really appreciate your feedback and I'm very pleased to hear you enjoyed your stay with us. I will be sure to share your comments with the team. We hope to see you again in the future. :) Kind regards, Priya. Guest Service Manager

10/10 Fantastiskt

Phyllis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel lovely friendly staff
Svar från Priya 25 mars 2024
Dear Phyllis, Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Priya

10/10 Fantastiskt

Phyllis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel clean comfortable beds lovely buffet breakfast good range of food and staff very friendly
Bodde här 1 natt i mars 2024
Svar från Priya 25 mars 2024
Dear Phyllis, Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Priya

8/10 Bra

Martin, Bicester

Gillade: Personal och service och bekvämligheter
The property requires an upgrade. It would stand out because the rooms are large, the amenities are already in place, and the hotel is at a convenient location.
Bodde här 2 nätter i mars 2024
Svar från Priya 23 mars 2024
Dear Martin, Thank you for taking your time to leave us feedback, we really appreciate it! We're so sorry for not meeting your expectations regarding your stay. Rest assured we will use your feedback to prevent this from happening again. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff in breakfast room were lovely & helpful.. Food was lovely too
Bodde här 2 nätter i mars 2024
Svar från Priya 23 mars 2024
Dear Maria, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Kamil

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very satisfied
Bodde här 1 natt i mars 2024
Svar från Priya 23 mars 2024
Dear Kamil, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

6/10 Okej

LISA

Gillade: Personal och service
My room was ok, in need of a lick of paint and new carpet. Huge cobweb , clealiness could be better. A lot of the foid menu was unavaible. Gym out if use.Very standard stay, wouldnt go back
Bodde här 1 natt i mars 2024
Svar från Priya 23 mars 2024
Dear Lisa, Thank you for taking your time to leave us feedback, we really appreciate it! We're so sorry for not meeting your expectations regarding your stay. Rest assured we will use your feedback to prevent this from happening again. Take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Gordon

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean property, windows could do with replacing
Bodde här 1 natt i mars 2024
Svar från Priya 14 mars 2024
Dear Gordon, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 Bra

loic

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bien
Bodde här 2 nätter i februari 2024
Svar från Priya 1 mars 2024
Dear Loic, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Florence

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best last minute decision
This was a last minute booking and I can honestly say we made the best decision. The staff were friendly and very helpful and we included breakfast as well which was really lovely.
Bodde här 1 natt i februari 2024
Svar från Priya 1 mars 2024
Dear Florence, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 Bra

r

Bodde här 1 natt i februari 2024
Svar från Sara 1 mars 2024
Dear R, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Sara

10/10 Fantastiskt

Zeal

Bodde här 1 natt i februari 2024
Svar från Priya 20 feb. 2024
Dear Zeal, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 Bra

Kelly

Bodde här 1 natt i februari 2024
Svar från Priya 19 feb. 2024
Dear Kelly, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Lee Wee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i februari 2024
Svar från Priya 19 feb. 2024
Dear Lee Wee, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Michael

Bodde här 3 nätter i februari 2024
Svar från Priya 19 feb. 2024
Dear Michael, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Stenberg

Bodde här 3 nätter i februari 2024
Svar från Priya 15 feb. 2024
Dear Stenberg, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

len

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay clean friendly modern
Friendly and helpful staff good overall cleanliness room clean fresh and well stocked. Would like to see some alternatives for menu option
Bodde här 1 natt i februari 2024
Svar från Priya 15 feb. 2024
Dear len, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Taryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This morning at breakfast this one lady called Dee stood out. She went over and beyond... i couldnt help but watch her. She made sure everything was perfect, no exaggeration. She made sure the food was out and presented nicely for others she was cleaning!. Emptying the tables...... the whole dining area she kept perfect and clean and all by herself. I had to stop and praise her fantastic job. Great dining experience thanks too Dee. 🙏
Bodde här 1 natt i februari 2024
Svar från Priya 13 feb. 2024
Dear Taryn, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

8/10 Bra

Syed

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice and clean place. Rooms were clean and pleasant. Staff were friendly.
Bodde här 1 natt i februari 2024
Svar från Priya 13 feb. 2024
Dear Syed, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

Matthew

Bodde här 1 natt i februari 2024
Svar från Priya 13 feb. 2024
Dear Matthew, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very helpful and friendly staff
Bodde här 1 natt i februari 2024
Svar från Priya 10 feb. 2024
Dear David, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Andrew

Bodde här 1 natt i februari 2024
Svar från Priya 10 feb. 2024
Dear Andrew, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

6/10 Okej

ronnie

Affärsresenär
Gillade: Renlighet
Bodde här 4 nätter i januari 2024
Svar från Priya 27 jan. 2024
Dear Ronnie, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

6/10 Okej

Dean

Bodde här 1 natt i januari 2024
Svar från Priya 27 jan. 2024
Dear Dean, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Jan

Bodde här 1 natt i januari 2024
Svar från Priya 27 jan. 2024
Dear Jan, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Jacqui

Bodde här 3 nätter i januari 2024
Svar från Priya 27 jan. 2024
Dear Jacqui, Thank you for choosing to stay with us, I'm so pleased to hear you have enjoyed your stay with us! We hope to see you again in the future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Donnamarie

Bodde här 1 natt i januari 2024
Svar från Priya 21 jan. 2024
Dear Donnamarie, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Ade

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely night stay
It was amazing. Friendly staff and lovely breakfast.
Bodde här 1 natt i januari 2024
Svar från Priya 11 jan. 2024
Dear Ade, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 Bra

Christina

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Priya 11 jan. 2024
Dear Christina, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Gaurav

Bodde här 1 natt i januari 2024
Svar från Priya 11 jan. 2024
Dear Gaurav, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 Bra

Sean

Bodde här 3 nätter i januari 2024
Svar från Priya 11 jan. 2024
Dear Sean, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Richard

Bodde här 1 natt i december 2023
Svar från Priya 11 jan. 2024
Dear Richard, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

KICHUL

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Priya 11 jan. 2024
Dear Kichul, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

8/10 Bra

Julie

Bodde här 1 natt i december 2023
Svar från Priya 27 dec. 2023
Dear Julie, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Thapelo Benjamin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Priya 27 dec. 2023
Dear Mr Thapelo, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All Great !
Bodde här 1 natt i december 2023
Svar från Priya 27 dec. 2023
Dear Richard, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager

4/10 Dåligt

Charles

Gillade inte: Personal och service
Bodde här 1 natt i december 2023
Svar från Priya 27 dec. 2023
Dear Charles, Thank you for taking your time to provide us with your feedback, we really appreciate it! I would like to start by apologising for not meeting your expectations regarding your stay. I hope you give us a chance by staying with us again so we can prove your unsatisfactory stay was just an exception. Kind Regards, Priya Guest Service Manager

10/10 Fantastiskt

Michael

Bodde här 4 nätter i december 2023
Svar från Priya 27 dec. 2023
Dear Michael, Thank you for taking your time to leave us feedback, we really appreciate it! We are so pleased to hear that you enjoyed your stay here with us. We hope to see you back again in the near future, take care! Kind Regards, Priya Guest Service Manager