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Recensioner av Novotel Chennai Sipcot

4 out of 5
Novotel Chennai Sipcot
Opp. SIPCOT IT Park Siruseri, Old, Mahabalipuram Road, Near ECR Beach, Chennai, Tamil Nadu

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 38 av 93 recensioner" "
8 - Bra i betyg. 43 av 93 recensioner" "
6 - Okej i betyg. 9 av 93 recensioner" "
4 - Dåligt i betyg. 1 av 93 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 93 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hilda, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable experience
Very positive experience, from airport pickup to the rooms, cleanliness, staff, etc. Food was OK and functional. This was a very reliable experience, and I would definitely stay there next time when in Chennai.

8/10 Bra

Prafulla

Bodde här 7 nätter i april 2024

8/10 Bra

Pradeep Kumar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The bathroom shower area does not have a fully closable glass panel. It is only half closed and because of the gap the water comes out when taking a shower. The bathroom exhaust mechanism is not working or it needs improvement. Water does not evaporate from the bathroom and creates a musty odor. Room fresheners will not solve this and may affect those who are sensitive to fragrances. Especially request to change the spray used in elevators. Also I have requested a taxi to the airport to be picked up and called in to ensure I was being picked up. Still no taxi was sent over. Communication between the hotel and booking platforms needs to be improved as messages sent over by guests such as me (sent from expedia.com could not be read by the hotel staff). Service staff in the restaurant were welcoming and Beds were great and I was able to sleep well. AC was working but the air circulation or fan speed was poor. Maybe a fan could solve this? The restaurant was spacious and several food options are there. I really liked the restaurant and the food. Tried Breakfast buffet. Room was affordable.
Bodde här 1 natt i april 2024
Svar från Vineesh Kurup 4 maj 2024
Dear Pradeep Kumar, Thank you for taking the time to share your detailed feedback with us. We apologize for the inconvenience you experienced with the bathroom shower area and exhaust mechanism. Ensuring a comfortable stay for our guests is our priority, and we will look into improving these aspects. Regarding the communication issues with the taxi service and booking platforms, we will review our processes to prevent such occurrences in the future. We appreciate your kind words about our restaurant staff and the comfortable beds. Your feedback on the AC and fan speed is duly noted for our further evaluation. We are delighted to hear that you enjoyed our spacious restaurant and the variety of food options available. We hope to welcome you back for another pleasant stay.Sincerely,Vineesh KurupGeneral Manager

6/10 Okej

Woei Shin

Affärsresenär
Gillade: Personal och service
Hygiene is an issue, because the drinking water provided in the room was refilled manually.
Bodde här 3 nätter i april 2024
Svar från Vineesh Kurup 4 maj 2024
Dear Woei Shin, Thank you for your feedback. We apologize for the inconvenience caused. Rest assured, we adhere strictly to our policy of providing sealed drinking water bottles in the rooms. We appreciate your awareness and will investigate this matter further.Sincerely,Vineesh KurupGeneral Manager

10/10 Fantastiskt

Siddharrth

Bodde här 1 natt i mars 2024
Svar från Vineesh Kurup 4 maj 2024
Dear Siddharth,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Fantastiskt

Davide

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buona struttura, soprattutto molto pulita
Bodde här 3 nätter i februari 2024

8/10 Bra

Sébastien

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon hôtel mais traitement réservation à revoir
Très bel hôtel avec un très bon buffet. Cependant, j’avais réservé une chambre en hauteur avec vue sur la plage et j’ai ru une chambre au 4eme avec vue sur la route. Changement fait sans me demander mon avis.
Bodde här 2 nätter i februari 2024

6/10 Okej

Romould Praveen

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Guru

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service right from the check-in process to restaurant service. Ms. Mubin went extra mile for all our requests. We had a pleasant stay.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

NARESH

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff service is good. Room is maintained clean.
Bodde här 3 nätter i november 2023
Svar från Vineesh Kurup 7 jan. 2024
Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that.We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

8/10 Bra

Manikanta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience
Bodde här 4 nätter i oktober 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Manikanta,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

6/10 Okej

Srinivas, Lexington

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Smell
Bodde här 1 natt i juli 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Srinivas,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect. Apart from the price of beer! I thought London was expensive!
Bodde här 9 nätter i juli 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Paul,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Fantastiskt

Mr Shailendra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved it. No complaints.
Bodde här 2 nätter i juni 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Shalinder,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Fantastiskt

Chetan

Bodde här 1 natt i april 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Chetan,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

6/10 Okej

SUDHIR

Affärsresenär
Gillade: Renlighet och personal och service
Mediocre
The overall experience was very average, not 5 star for sure.
Bodde här 1 natt i mars 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Sudhir,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager

8/10 Bra

phillip

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
convenient
its a nice hotel, attentive service, gym and pool not big but nicely arranged. bfast good. generally all well kept.
Bodde här 2 nätter i februari 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

8/10 Bra

phillip

Bodde här 2 nätter i februari 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

10/10 Fantastiskt

SHINYA

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Shinya,Thank you very much for your recent visit at Novotel Chennai Sipcot where timeless elegance resides. The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot

8/10 Bra

Diwakar

Bodde här 2 nätter i november 2022
Svar från Vineesh Kurup 7 jan. 2024
Dear Diwakar,It is overwhelming to receive five star rating, in respect to your stay with us. Your satisfaction really serves as a great motivation to all of us.It was indeed a pleasure for us to be at your service and we look forward to welcoming you back very soon again.Sincerely,Vineesh Kurup General ManagerNovotel Chennai Sipcot

10/10 Fantastiskt

SIBI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service, staff and environment. Appreciate all for providing us grand welcome from day 1. Food was awesome. Recommend to everyone who is looking for best accommodation.
Bodde här 2 nätter i oktober 2022

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Torben

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very recommendable
Very serviceminded and proactive staff. Nice restaurant both for breakfast and dinner.
Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Ajay

Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Anvi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

ANAL

Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Samuel Vijay

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Food is phenomenal, we opted for breakfast/Dinner package and I think its worth the cost. The only issue is that we overate and felt bloated.
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Balakrishnan, Tirunelveli Dist

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good to stay with family.
Bodde här 1 natt i mars 2022

8/10 Bra

Harish Kumar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
It was a nice stay during heavy rain. They need to concentrate on thir food.
Bodde här 1 natt i november 2021

2/10 Väldigt dåligt

Nandhini

Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Ganeshwar

Bodde här 2 nätter i juli 2021

8/10 Bra

Vivekanand

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Great business hotel
Great business hotel, great staff .. food needs a lot of improvement. Have been visiting this hotel for last 3 years .. food quality and taste hasn't changed a bit.
Bodde här 1 natt i april 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and well maintained hotel. Very next to Marina mall.
Bodde här 2 nätter i februari 2021
Svar från Hotel Manager 2 mars 2021
Dear Guest, We truly appreciate you for taking time and writing such a wonderful feedback about us. Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again. Best Regards, Balagi Sing Hotel Manager

10/10 Fantastiskt

Sandeep

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Economical
Okay stay ..
Bodde här 1 natt i februari 2021
Svar från Hotel Manager 2 mars 2021
Dear Guest, It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai Sipcot is very proud to read your kind words. We hope to see you again very soon. Best Regards, Balagi Singh Hotel Manager

8/10 Bra

RAJARAMKUMAR

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i januari 2021
Svar från Hotel Manager 27 jan. 2021
Dear Mr. Rajakumar, Greetings from Novotel Chennai Sipcot! Thank you for taking time to rate us in online. We look forward to welcome you back soon! Warm Regards, Balagi Singh Hotel Manager

10/10 Fantastiskt

Axel, Clausthal

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay for business if you have a meeting in the area. But sort of far away from downtown
Bodde här 2 nätter i februari 2020
Svar från Lav Bisht 6 mars 2020
Dear Guest, It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon. Best Regards, Lav Bisht Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2019
Svar från lav 2 dec. 2019
Dear Guest, Thank you for taking time and rating us. We look forward to welcoming you back. Best Regards, Lav Bisht Front Office Manager

10/10 Fantastiskt

Martin Ralph

Gillade inte: Personal och service
Bodde här 6 nätter i november 2019

8/10 Bra

Frances

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2019
Svar från lav 25 nov. 2019
Dear Mr. Frances, Thank you for taking time and rating us. We look forward to welcoming you back. Best Regards, Lav Bisht Front Office Manager

8/10 Bra

Sanjay, Houston

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The people here were extremely friendly. However they were not able to upgrade me
Bodde här 2 nätter i december 2017
Svar från lav 25 nov. 2019
Dear Mr. Sanjay, Thank you for taking the time out to review us. At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us. I have shared your feedback with our team and I assure you that on your next visit you would be delighted. I look forward to welcoming you back soon at Novotel Chennai Sipcot. Best Regards, Lav Bisht Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Excellent staff and brilliant location
Bodde här 1 natt i november 2019
Svar från Lav 29 nov. 2019
Dear Mr. Frances, We truly appreciate you for taking time and writing such a wonderful feedback about us. Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again. Best Regards, Lav Bisht Front Office Manager

8/10 Bra

Martin

Bodde här 5 nätter i oktober 2019

8/10 Bra

Torben

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2019
Svar från Lav Bisht 28 sep. 2019
Dear Mr. Torben, Thank you for taking time and rating us. We look forward to welcoming you back. Best Regards, Lav Bisht Front Office Manager

10/10 Fantastiskt

Anil

Bodde här 3 nätter i september 2019

10/10 Fantastiskt

Vinod

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good and comfortable stay good room good bathroom good location
Bodde här 1 natt i augusti 2019
Svar från Lav bisht 21 aug. 2019
Dear Vinod, Thank you for taking your time to share your feedback with us. We are happy to know that you enjoyed your stay with us. It is indeed motivating to receive such a positive feedback. We are delighted that we made your stay with Novotel a memorable one. It is indeed encouraging to learn that you have enjoyed the service and facilities of the hotel during your recent visit. I would also like to thank you on recommending us to other travelers. We sincerely appreciate your taking the time to share your experience with us and look forward to welcoming you back on your next trip to Chennai Best Regards, Lav Bisht Front Office Manager

8/10 Bra

Suresh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
As always, great staff, great service . Excellent stay !
Bodde här 3 nätter i juni 2019
Svar från Lav Bisht 22 aug. 2019
Dear Suresh, It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon. Best Regards, Lav Bisht Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Lav 8 maj 2019
Dear Guest Greetings from the Novotel Chennai Sipcot. Thank you for your review. We look forward to welcome you back. Thank you! Regards, Lav Bisht Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Het is een redelijk standaard hotel, zwembad ligt prettig, restaurant is uitgebreid in keuzes en eten is in alle gevallen goed en smaakvol geweest
Bodde här 7 nätter i mars 2019
Svar från Singh 29 apr. 2019
Dear Guest, Thank you for your review, really appreciate it. Indeed we offer the best of everything to our guests. Also made a note of your specific feedback on air conditioning. We look forward to welcome you back. Regards, Lav Bisht Front Office Manager

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i mars 2019
Svar från Lav 8 maj 2019
Dear Guest Greetings from the Novotel Chennai Sipcot. Thank you for your review. We look forward to welcome you back. Thank you! Regards, Lav Bisht Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great food and service, friendly staff, accessible to almost every part of Chennai. Had airport shuttles which was very convenient.
Bodde här 3 nätter i februari 2019
Svar från Lav Bisht 3 apr. 2019
Dear Guest Greetings from the Novotel Chennai Sipcot. Thank you for your kind appreciation, we are happy to note that you have enjoyed your time spent at the hotel. It has been our pleasure to serve you I will definitely pass on your compliments to my team and we look forward to welcome you at the hotel soon. Thank you! Regards, Lav Bisht Front Office Manager