Opp. SIPCOT IT Park Siruseri, Old, Mahabalipuram Road, Near ECR Beach, Chennai, Tamil Nadu
Recensioner
8,6
Fantastiskt
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 38 av 93 recensioner" "
10 - Fantastiskt
38
8 - Bra i betyg. 43 av 93 recensioner" "
8 - Bra
43
6 - Okej i betyg. 9 av 93 recensioner" "
6 - Okej
9
4 - Dåligt i betyg. 1 av 93 recensioner" "
4 - Dåligt
1
2 - Väldigt dåligt i betyg. 2 av 93 recensioner" "
2 - Väldigt dåligt
2
8,8/10
Renlighet
8,8/10
Personal och service
9,0/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Hilda, Stockholm
11 okt. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable experience
Very positive experience, from airport pickup to the rooms, cleanliness, staff, etc. Food was OK and functional. This was a very reliable experience, and I would definitely stay there next time when in Chennai.
Hilda
8/10 Bra
Prafulla
4 maj 2024
Prafulla
Bodde här 7 nätter i april 2024
8/10 Bra
Pradeep Kumar
30 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The bathroom shower area does not have a fully closable glass panel. It is only half closed and because of the gap the water comes out when taking a shower. The bathroom exhaust mechanism is not working or it needs improvement. Water does not evaporate from the bathroom and creates a musty odor. Room fresheners will not solve this and may affect those who are sensitive to fragrances. Especially request to change the spray used in elevators.
Also I have requested a taxi to the airport to be picked up and called in to ensure I was being picked up. Still no taxi was sent over. Communication between the hotel and booking platforms needs to be improved as messages sent over by guests such as me (sent from expedia.com could not be read by the hotel staff).
Service staff in the restaurant were welcoming and Beds were great and I was able to sleep well.
AC was working but the air circulation or fan speed was poor. Maybe a fan could solve this?
The restaurant was spacious and several food options are there. I really liked the restaurant and the food. Tried Breakfast buffet.
Room was affordable.
Pradeep Kumar
Bodde här 1 natt i april 2024
Svar från Vineesh Kurup 4 maj 2024
Dear Pradeep Kumar, Thank you for taking the time to share your detailed feedback with us. We apologize for the inconvenience you experienced with the bathroom shower area and exhaust mechanism. Ensuring a comfortable stay for our guests is our priority, and we will look into improving these aspects. Regarding the communication issues with the taxi service and booking platforms, we will review our processes to prevent such occurrences in the future. We appreciate your kind words about our restaurant staff and the comfortable beds. Your feedback on the AC and fan speed is duly noted for our further evaluation. We are delighted to hear that you enjoyed our spacious restaurant and the variety of food options available. We hope to welcome you back for another pleasant stay.Sincerely,Vineesh KurupGeneral Manager
6/10 Okej
Woei Shin
Affärsresenär
10 apr. 2024
Gillade: Personal och service
Hygiene is an issue, because the drinking water provided in the room was refilled manually.
Woei Shin
Bodde här 3 nätter i april 2024
Svar från Vineesh Kurup 4 maj 2024
Dear Woei Shin, Thank you for your feedback. We apologize for the inconvenience caused. Rest assured, we adhere strictly to our policy of providing sealed drinking water bottles in the rooms. We appreciate your awareness and will investigate this matter further.Sincerely,Vineesh KurupGeneral Manager
10/10 Fantastiskt
Siddharrth
31 mars 2024
Siddharrth
Bodde här 1 natt i mars 2024
Svar från Vineesh Kurup 4 maj 2024
Dear Siddharth,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Fantastiskt
Davide
16 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buona struttura, soprattutto molto pulita
Davide
Bodde här 3 nätter i februari 2024
8/10 Bra
Sébastien
Reste med familjen
13 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon hôtel mais traitement réservation à revoir
Très bel hôtel avec un très bon buffet. Cependant, j’avais réservé une chambre en hauteur avec vue sur la plage et j’ai ru une chambre au 4eme avec vue sur la route. Changement fait sans me demander mon avis.
Sébastien
Bodde här 2 nätter i februari 2024
6/10 Okej
Romould Praveen
9 feb. 2024
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Romould Praveen
Bodde här 1 natt i februari 2024
10/10 Fantastiskt
Guru
28 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service right from the check-in process to restaurant service. Ms. Mubin went extra mile for all our requests. We had a pleasant stay.
Guru
Bodde här 2 nätter i januari 2024
10/10 Fantastiskt
NARESH
Reste med sin partner
20 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff service is good. Room is maintained clean.
NARESH
Bodde här 3 nätter i november 2023
Svar från Vineesh Kurup 7 jan. 2024
Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that.We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
8/10 Bra
Manikanta
14 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience
Manikanta
Bodde här 4 nätter i oktober 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Manikanta,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai Sipcot Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
6/10 Okej
Srinivas, Lexington
2 aug. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Smell
Srinivas
Bodde här 1 natt i juli 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Srinivas,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager
10/10 Fantastiskt
Paul
1 aug. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect. Apart from the price of beer! I thought London was expensive!
Paul
Bodde här 9 nätter i juli 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Paul,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Fantastiskt
Mr Shailendra
Reste med familjen
4 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved it. No complaints.
Mr Shailendra
Bodde här 2 nätter i juni 2023
Svar från Vineesh Kurup 7 jan. 2024
Dear Shalinder,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Fantastiskt
Chetan
20 apr. 2023
Chetan
Bodde här 1 natt i april 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Chetan,Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
6/10 Okej
SUDHIR
Affärsresenär
24 mars 2023
Gillade: Renlighet och personal och service
Mediocre
The overall experience was very average, not 5 star for sure.
SUDHIR
Bodde här 1 natt i mars 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Sudhir,Thank you for taking the time to tell us about your experience at the Novotel Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Vineesh KurupGeneral Manager
8/10 Bra
phillip
Affärsresenär
27 feb. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
convenient
its a nice hotel, attentive service, gym and pool not big but nicely arranged. bfast good. generally all well kept.
phillip
Bodde här 2 nätter i februari 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
8/10 Bra
phillip
26 feb. 2023
phillip
Bodde här 2 nätter i februari 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Philip,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
10/10 Fantastiskt
SHINYA
Affärsresenär
19 feb. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
SHINYA
Bodde här 1 natt i februari 2023
Svar från Vineesh Kurup 11 jan. 2024
Dear Shinya,Thank you very much for your recent visit at Novotel Chennai Sipcot where timeless elegance resides. The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service.Sincerely,Vineesh KurupGeneral ManagerNovotel Chennai Sipcot
8/10 Bra
Diwakar
14 nov. 2022
Diwakar
Bodde här 2 nätter i november 2022
Svar från Vineesh Kurup 7 jan. 2024
Dear Diwakar,It is overwhelming to receive five star rating, in respect to your stay with us. Your satisfaction really serves as a great motivation to all of us.It was indeed a pleasure for us to be at your service and we look forward to welcoming you back very soon again.Sincerely,Vineesh Kurup General ManagerNovotel Chennai Sipcot
10/10 Fantastiskt
SIBI
Reste med familjen
24 okt. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service, staff and environment. Appreciate all for providing us grand welcome from day 1. Food was awesome. Recommend to everyone who is looking for best accommodation.
SIBI
Bodde här 2 nätter i oktober 2022
6/10 Okej
Verifierad resenär
Affärsresenär
19 sep. 2022
Gillade: Renlighet och boendets skick och faciliteter
Verifierad resenär
Bodde här 3 nätter i september 2022
10/10 Fantastiskt
Torben
Affärsresenär
24 aug. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very recommendable
Very serviceminded and proactive staff. Nice restaurant both for breakfast and dinner.
Torben
Bodde här 2 nätter i augusti 2022
10/10 Fantastiskt
Ajay
16 juli 2022
Ajay
Bodde här 1 natt i juni 2022
10/10 Fantastiskt
Anvi
7 juli 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anvi
Bodde här 2 nätter i juli 2022
10/10 Fantastiskt
ANAL
17 maj 2022
ANAL
Bodde här 2 nätter i maj 2022
10/10 Fantastiskt
Samuel Vijay
Reste med familjen
5 maj 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Food is phenomenal, we opted for breakfast/Dinner package and I think its worth the cost. The only issue is that we overate and felt bloated.
Samuel Vijay
Bodde här 1 natt i april 2022
10/10 Fantastiskt
Balakrishnan, Tirunelveli Dist
Reste med familj och småbarn, Reste med familjen
18 mars 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good to stay with family.
Balakrishnan
Bodde här 1 natt i mars 2022
8/10 Bra
Harish Kumar
29 nov. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
It was a nice stay during heavy rain. They need to concentrate on thir food.
Harish Kumar
Bodde här 1 natt i november 2021
2/10 Väldigt dåligt
Nandhini
17 okt. 2021
Nandhini
Bodde här 1 natt i oktober 2021
10/10 Fantastiskt
Ganeshwar
19 juli 2021
Ganeshwar
Bodde här 2 nätter i juli 2021
8/10 Bra
Vivekanand
Reste i grupp
24 apr. 2021
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Great business hotel
Great business hotel, great staff .. food needs a lot of improvement. Have been visiting this hotel for last 3 years .. food quality and taste hasn't changed a bit.
Vivekanand
Bodde här 1 natt i april 2021
8/10 Bra
Verifierad resenär
Reste med familjen
1 mars 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and well maintained hotel. Very next to Marina mall.
Verifierad resenär
Bodde här 2 nätter i februari 2021
Svar från Hotel Manager 2 mars 2021
Dear Guest,
We truly appreciate you for taking time and writing such a wonderful feedback about us.
Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again.
Best Regards,
Balagi Sing
Hotel Manager
10/10 Fantastiskt
Sandeep
Affärsresenär
25 feb. 2021
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Economical
Okay stay ..
Sandeep
Bodde här 1 natt i februari 2021
Svar från Hotel Manager 2 mars 2021
Dear Guest,
It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai Sipcot is very proud to read your kind words. We hope to see you again very soon.
Best Regards,
Balagi Singh
Hotel Manager
8/10 Bra
RAJARAMKUMAR
Reste med familjen
25 jan. 2021
Gillade: Personal och service
RAJARAMKUMAR
Bodde här 1 natt i januari 2021
Svar från Hotel Manager 27 jan. 2021
Dear Mr. Rajakumar,
Greetings from Novotel Chennai Sipcot!
Thank you for taking time to rate us in online. We look forward to welcome you back soon!
Warm Regards,
Balagi Singh
Hotel Manager
10/10 Fantastiskt
Axel, Clausthal
Affärsresenär
12 feb. 2020
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay for business if you have a meeting in the area. But sort of far away from downtown
Axel
Bodde här 2 nätter i februari 2020
Svar från Lav Bisht 6 mars 2020
Dear Guest,
It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bra
Verifierad resenär
1 dec. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Verifierad resenär
Bodde här 1 natt i november 2019
Svar från lav 2 dec. 2019
Dear Guest,
Thank you for taking time and rating us.
We look forward to welcoming you back.
Best Regards,
Lav Bisht
Front Office Manager
10/10 Fantastiskt
Martin Ralph
23 nov. 2019
Gillade inte: Personal och service
Martin Ralph
Bodde här 6 nätter i november 2019
8/10 Bra
Frances
Affärsresenär
22 nov. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Frances
Bodde här 3 nätter i november 2019
Svar från lav 25 nov. 2019
Dear Mr. Frances,
Thank you for taking time and rating us.
We look forward to welcoming you back.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bra
Sanjay, Houston
Reste med familj och småbarn
18 nov. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The people here were extremely friendly. However they were not able to upgrade me
Sanjay
Bodde här 2 nätter i december 2017
Svar från lav 25 nov. 2019
Dear Mr. Sanjay,
Thank you for taking the time out to review us.
At the outset please accept my sincere apologies for not being able to live up to your expectations during your stay with us.
I have shared your feedback with our team and I assure you that on your next visit you would be delighted.
I look forward to welcoming you back soon at Novotel Chennai Sipcot.
Best Regards,
Lav Bisht
Front Office Manager
10/10 Fantastiskt
Verifierad resenär
8 nov. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Excellent staff and brilliant location
Verifierad resenär
Bodde här 1 natt i november 2019
Svar från Lav 29 nov. 2019
Dear Mr. Frances,
We truly appreciate you for taking time and writing such a wonderful feedback about us.
Hope you have taken lot of memories back home. Do plan your visit in Chennai soon I and my team would be delighted to have you stay with us again.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bra
Martin
17 okt. 2019
Martin
Bodde här 5 nätter i oktober 2019
8/10 Bra
Torben
Affärsresenär
19 sep. 2019
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Torben
Bodde här 3 nätter i september 2019
Svar från Lav Bisht 28 sep. 2019
Dear Mr. Torben,
Thank you for taking time and rating us.
We look forward to welcoming you back.
Best Regards,
Lav Bisht
Front Office Manager
10/10 Fantastiskt
Anil
14 sep. 2019
Anil
Bodde här 3 nätter i september 2019
10/10 Fantastiskt
Vinod
Affärsresenär, Reste med familjen
21 aug. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good and comfortable stay good room good bathroom good location
Vinod
Bodde här 1 natt i augusti 2019
Svar från Lav bisht 21 aug. 2019
Dear Vinod,
Thank you for taking your time to share your feedback with us. We are happy to know that you enjoyed your stay with us. It is indeed motivating to receive such a positive feedback.
We are delighted that we made your stay with Novotel a memorable one. It is indeed encouraging to learn that you have enjoyed the service and facilities of the hotel during your recent visit. I would also like to thank you on recommending us to other travelers.
We sincerely appreciate your taking the time to share your experience with us and look forward to welcoming you back on your next trip to Chennai
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bra
Suresh
29 juni 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
As always, great staff, great service . Excellent stay !
Suresh
Bodde här 3 nätter i juni 2019
Svar från Lav Bisht 22 aug. 2019
Dear Suresh,
It is always our most cherished reward to make our guests happy. The entire team at Novotel Chennai sipcot is very proud to read your kind words. We hope to see you again very soon.
Best Regards,
Lav Bisht
Front Office Manager
8/10 Bra
Verifierad resenär
7 maj 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i maj 2019
Svar från Lav 8 maj 2019
Dear Guest
Greetings from the Novotel Chennai Sipcot.
Thank you for your review. We look forward to welcome you back. Thank you!
Regards,
Lav Bisht
Front Office Manager
8/10 Bra
Verifierad resenär
12 apr. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Het is een redelijk standaard hotel, zwembad ligt prettig, restaurant is uitgebreid in keuzes en eten is in alle gevallen goed en smaakvol geweest
Verifierad resenär
Bodde här 7 nätter i mars 2019
Svar från Singh 29 apr. 2019
Dear Guest, Thank you for your review, really appreciate it. Indeed we offer the best of everything to our guests. Also made a note of your specific feedback on air conditioning. We look forward to welcome you back. Regards, Lav Bisht Front Office Manager
6/10 Okej
Verifierad resenär
3 apr. 2019
Verifierad resenär
Bodde här 2 nätter i mars 2019
Svar från Lav 8 maj 2019
Dear Guest
Greetings from the Novotel Chennai Sipcot.
Thank you for your review. We look forward to welcome you back. Thank you!
Regards,
Lav Bisht
Front Office Manager
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
8 mars 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great food and service, friendly staff, accessible to almost every part of Chennai. Had airport shuttles which was very convenient.
Verifierad resenär
Bodde här 3 nätter i februari 2019
Svar från Lav Bisht 3 apr. 2019
Dear Guest
Greetings from the Novotel Chennai Sipcot.
Thank you for your kind appreciation, we are happy to note that you have enjoyed your time spent at the hotel. It has been our pleasure to serve you
I will definitely pass on your compliments to my team and we look forward to welcome you at the hotel soon.
Thank you!
Regards,
Lav Bisht
Front Office Manager