Familjehotell i Chester

“Upon check in there was trash around the bed. Washed my hands in the sink and the water never went down. Used the toilet and when I flushed liquid leaked from the bottom. Reported the conditions to the desk clerk and was told someone would handle the problem. I left and went to the store, upon returning no one had been to the room, I went to the front desk the clerk said she had to call management. I waited in the lobby 20 minutes later the clerk clocked out and left and the new clerk claimed to...

“No option for breakfast. Laundry broken. Shower not working properly. Dirty. Difference between the Ramada around the world this one doesn’t hold the standard”

“The staff was friendly and helpful. The hallways and public areas were clean and updated. Breakfast was good and better than your typical hotel breakfast. The rooms were clean enough but need updating. The housekeeping staff did a great job, but the carpet is old and worn, the furniture is old, the bathroom needs updating, etc.”

“El día que llegue para recibirme en la recepción fue terrible personal poco profesional y antipático duramos 3 días y nunca limpiaron la habitación el personal del desayuno muy atento y servicial pero el hotel una decepción”

“Staff was nice.”

“Updated room. Clean and comfortable”

“The room was adequate clean and convenient”

“We were not provided hand soap or tissues. We’ve been coming here for decades and over the last 5 years there seems to be less care taken. The rooms need a refresh. The elevators are scarred. Breakfast has fewer choices.”