Positives 1st: The hotel is in a great location A quirky, nicely presented hotel with the public areas having a trendy vibe, despie the period setting... birthday treat & a desert with greeting was in room. Negatives - steep flight of stairs to the reception so definately not one to consider if you have mobility difficultues... reception staff pleasant, but we were given very little basic info, wifi code not provided anywhere & at no point were we told the hotel doors would be locked at 10pm (stood like fools knocking on the door & ringing bell to be let back in, it was a cold night & 10pm is hardly late - felt like we had disturbed the overworked night receptionist who had been elsewhere in the building!) The room itself on 1st glance was pleasant, but on closer indpection it was in need of attention. Shower cubicle was next to bed and glass so you could see other half showering, using loo etc from the bedroom... not problem, we are married, however, there are large, tongue in cheek signs in the bathroom insisting you shut the door to the shower as they would shampoo the carpet, so uou didnt need to... this would have been funny had the glass shower cubicle not leaked from every seal, meaning the carpet in the bedroom was rotten and looked disgusting. The bed itself was super, super soft, let fown im afraid by dome very questionable stains on the high quality velvet throw pillows..plowsmade staff aware. Sunday night so room cheaper than usual but still expected better