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Recensioner av The Townhouse Chester

3 out of 5
The Townhouse Chester
Lower Bridge Street, Chester, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 129 av 288 recensioner" "
8 - Bra i betyg. 99 av 288 recensioner" "
6 - Okej i betyg. 33 av 288 recensioner" "
4 - Dåligt i betyg. 18 av 288 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 288 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff and location. Great food and very nice hotel.
Bodde här 2 nätter i juli 2022

6/10 Okej

Gabriella

Gillade: Renlighet och personal och service
Bodde här 1 natt i juni 2019

8/10 Bra

Bo

Gillade: Personal och service

10/10 Fantastiskt

Peyia Wren

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022

2/10 Väldigt dåligt

Darren

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Nice hotel awful staff
Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Danny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Angela

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Susan

Bodde här 1 natt i augusti 2022

4/10 Dåligt

Grahame

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Beware
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Zoe

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice get away very dog friendly
Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

CARL

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

6/10 Okej

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Blocked drains detracted from otherwise enjoyable
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Bodde här 1 natt i juni 2022

8/10 Bra

Joanne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022

8/10 Bra

Ian

Bodde här 1 natt i juni 2022

8/10 Bra

Vicki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

8/10 Bra

vicky

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Elisabeth

Bodde här 1 natt i maj 2022

4/10 Dåligt

Dale

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Room was up three flights of stairs wiyn no lift.
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Eanna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay for the races. 24 hour bar and great service
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Lisa

Bodde här 1 natt i april 2022

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Alli

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
lovely location and very nicely presented hotel with a lovely outdoor area. The staff on reception were very helpful and allowed us to leave our luggage
Bodde här 1 natt i april 2022

8/10 Bra

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2022

4/10 Dåligt

Alison

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't bother!
We had been given the 1st night of our stay as a present off our children and we booked an additional room at £144r/o pay in advance! When we checked in the receptionist could hardly be bothered on the paperwork it said we were to have room 9, but she said take no notice you have room 8! The room was so small especially the bathroom you couldn't have swung a cat! When I complained to the receptionist abd queried about the room as we could see that room 9 was much larger, she said she had originally upgraded us to room 9 but as she couldn't sell the standard room 8 she had down graded us as rhats what we had paid for! When I said we would have had better staying in a premier inn she ignored me and said she wasn't listening as I was rude! We will never stay again and would never recommend it!!!
Bodde här 1 natt i april 2022

8/10 Bra

Janine

Bodde här 1 natt i mars 2022

10/10 Fantastiskt

adrian

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel central Chester
A beautiful hotel, with very welcoming hosts. Fantastically sited for the city and Dee gate. They welcomed us and our dog, couldn't have been more helpful. We will stay again.
Bodde här 1 natt i mars 2022

6/10 Okej

Rachelle

Gillade: Renlighet
Disappointed
The downstairs area of the hotel was well maintained and had a good feel. However, this wasn’t mirrored when you went upstairs to the guest rooms. Our room had some damp on one wall and the ceiling that had been painted over. The bed wasn’t comfortable. The bathroom was very small with an electric shower so
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

t

Bodde här 2 nätter i mars 2022

8/10 Bra

Raymond

Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Kath

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My husband, two children and small dog
Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Location close to shops and places of interest. Lovely accommodation and very friendly and helpful staff. Food in the restaurant was lovely too and full breakfast served at your table and all piping hot. Would recommend to anyone..
Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our stay
The hotel was easy to find and so central to everything, the staff where absolutely incredible and so lovely. The hotel was beautiful inside so clean. Loved that we had tobes and slippers was such a lovely touch the room was spacious and the beds where so comfortable.
Bodde här 1 natt i januari 2022

6/10 Okej

Joseph

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
overnight stay
Older hotel, needs updating
Bodde här 1 natt i januari 2022

8/10 Bra

Sian

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2022

8/10 Bra

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
Really friendly and informative staff. Very good customer care. Good food and really good location for town. Only thing was no onsite parking. Would definitely stay here again for longer
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Ruth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely beautiful old building
Bodde här 1 natt i december 2021

2/10 Väldigt dåligt

TREVOR

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rubbish
We paid £180 for a crappy room with now sound insulation, on the road noise and crap electric shower. Avoid!!!
Bodde här 1 natt i december 2021

8/10 Bra

Nicola

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
A decent hotel in the heart of Chester
Service was brilliant, staff on arrival were super friendly and helpful. The bar area was beautifully decorated and cozy. However the journey to my room along the corridors looked grubby and had narrow staircases to negotiate. On entering the room it had a funny smell, a bit wet dog! Nevertheless it was clean, comfortable and had tea and coffee, biscuits, iron, hairdryer and decent toiletries. I was disturbed a couple of times by very creaky floorboards in the room above as guests returned late and got up early - moving around in the room.The bathroom was small and the shower lacked any power but it was functional. I’d stay again as it’s well located near to the city attractions, and has a good bar and restaurant. I’d suggest asking questions before booking if you have mobility issues as access to the property and rooms may be difficult…
Bodde här 1 natt i december 2021

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Disappointing
There were so many things that were wrong it would take me an hour to write them up but the staff were pleasant and helpful
Bodde här 1 natt i november 2021

8/10 Bra

Dawn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021

10/10 Fantastiskt

hayley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was spotless and very friendly staff. Excellent food and service
Bodde här 3 nätter i november 2021

10/10 Fantastiskt

Darryl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021

8/10 Bra

Jade

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021

10/10 Fantastiskt

joan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay
Stay was very good, bit noisy when people were coming upstairs as our room was at the top of the stairs, but other than that really nice place thoroughly enjoyed
Bodde här 1 natt i november 2021

6/10 Okej

Colin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed on the top floor in the attic and the room was very claustrophobic. Hardly any natural light from the tiny window and we kept banging our head when in bed. The shower room was very small and the shower lacked water pressure. The room was very clean and warm. The hotel is nice and the breakfast was ok. Be warned there is no lift, so anything you bring needs to be carried up a lot of stairs!
Bodde här 1 natt i oktober 2021

8/10 Bra

Ruth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room lighting was poor
Bodde här 2 nätter i oktober 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Checking in the lady on reception was vey welcoming and friendly. Disappointed with the room, perception of the room was not clean with dirty walls and stains on the bed. Ended up checking out and staying in another hotel
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Norma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
a week's stay in September.
We stayed for a week. The first few days were fairly good. There was not much space to hang clothes so we just used the spare bed. However on the third day something went wrong with the plumbing and they moved us to a different room. However, there was no double room available and they moved us to an apartment which was next door to the hotel. Amphitheatre. So much space. It could sleep 6 people. A large kitchen. It was so nice to have a fridge at least. Something not normally available in UK hotels without a kitchen. TVs in kitchen, lounge and both bedrooms. 2 large sofas as well as the dining area in the centre of the flat. Such a difference to get loads of hanging space in the large wardrobe taking up one wall. I suppose it must cost a considerable amount more so we were so lucky to have the space. Could not fault the customer service of the staff. Excellent.
Bodde här 7 nätter i september 2021