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Recensioner av Best Western Indian Oak

2.5 out of 5
Best Western Indian Oak
558 Indian Boundary Road, Chesterton, IN

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 448 av 982 recensioner" "
8 - Bra i betyg. 342 av 982 recensioner" "
6 - Okej i betyg. 121 av 982 recensioner" "
4 - Dåligt i betyg. 46 av 982 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 982 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the lake view, hidden but easy to find! Will stay again if back in area!
Bodde här 2 nätter i maj 2024

8/10 Bra

Lacey

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A perfectly pleasant place to stay with friendly, helpful staff. The only thing i thought was a bit odd was that there is no elevator. The hotel is only two stories though, so this is relatively minor unless you need handicap accommodations.
Bodde här 2 nätter i maj 2024
Svar från A 13 maj 2024
Thank you for the feedback on your recent stay with us. Any handicap accommodations that would need to be made, we are happy to assist with as all of our handicap accessible rooms are located on the main level.

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property!!
Bodde här 3 nätter i maj 2024
Svar från A 13 maj 2024
Thank you for rating your recent stay with us!

4/10 Dåligt

Patty

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
As this was our first stay at a Best Western we found the property to be adequate. The room was clean and quiet and the bathroom had been nicely updated. Brittany was at the front desk and checked us in to a 2nd floor room and said Door 3 would be best way to enter. After we navigated the goose pooped filled parking lot we entered Door 3 and proceed down the hall with all our belongings to find no elevator. When we got to the front desk to ask about the elevator, Brittany gave a smug smile and said “oh there isn’t one”. We left the room in the morning and left a tip and a note to ask for more towels please. When we got back around 6pm the room had not been entered or cleaned at all. I went to front desk but no one was there. I heard voices in the laundry room and found Brittany chatting with another woman who was folding sheets. Brittany said if I wanted towels or room cleaned I would have had to request it when we checked in. She said her staff had left and no one could clean room and she begrudgingly gave me some towels that were behind the front desk and I carried them up the stairs and back to my room. I have never encountered such nonchalant and poor service from a front desk person. After she told us that our room wouldn’t be cleaned, a courteous and kind option might have been to offer us a room across the hall for the next night. It was a Sunday and most guests had checked out. Would I stay at a Best Western again? Sure. But not with Brittany.
Bodde här 2 nätter i april 2024
Svar från A 30 apr. 2024
We are truly sorry to hear that you where treated in the manner which you where by a staff member at our location. This is unacceptable behavior and will be addressed immediately. Although the statement about housekeeping is true, that it is a request only service. These things should have been expressed to you upon check in so that if you had chosen for housekeeping service we would have been more than happy to take care of that for you.We hope that you will give us another opportunity to see how wonderful our location truly is .

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel ive stayed at in a while. Normal breakfast options. Pool is huge and not freezing. They also had a sauna. Overall dont have anything to complain about.
Bodde här 1 natt i april 2024
Svar från A 29 apr. 2024
Thank you for your kind words about your recent stay with us. We are happy to hear that you enjoyed your time with us and hope that you will come visit us again if in the area.

10/10 Fantastiskt

pam, Clinton township

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was extremely well kept & breakfast was very good. Also beautiful view of the lake
Bodde här 1 natt i april 2024
Svar från A 22 apr. 2024
Thank you for your kind words about our location. We hope that you will come visit again soon.

10/10 Fantastiskt

juliane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is amazing at this hotel.
Bodde här 2 nätter i april 2024
Svar från A 21 apr. 2024
Thank you!

10/10 Fantastiskt

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very clean and the staff was very nice
Bodde här 1 natt i april 2024
Svar från A 21 apr. 2024
Thank you!

10/10 Fantastiskt

Priscilla

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We chose this hotel because it was close to Indiana Sand Dunes NP and it was one of our stops to watch the total eclipse. The parking area needs to be more well lighted (we checked in at 2200), because we couldn’t see the numbers on the building and it was difficult to park because we had a large truck. The needed lights would have made the parking area safer because you are near a highway and train tracks. Otherwise the beds were comfortable and we got a great night sleep after driving a long way from Bruce Peninsula NP in Ontario, Canada. The breakfast was decent, it had a variety of protein, carbs, fruit and drinks, enough to sustain us through a vigorous hike at the NP. We would definitely stay here again. Also the staff was friendly and helpful.
Bodde här 1 natt i april 2024
Svar från A 21 apr. 2024
We greatly appreciate your feedback and words of encouragement. We hope that you will visit again when in the area.

10/10 Fantastiskt

Corinne

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property and efficient, friendly staff.
Bodde här 1 natt i april 2024
Svar från A 21 apr. 2024
Thank you!

8/10 Bra

Kathryn

Bodde här 1 natt i mars 2024
Svar från A 6 maj 2024
Thank you for rating your recent stay with our location.

8/10 Bra

Erik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s like a hidden gem. The property resembles a ski lodge area around a lake. It has an indoor pool and sauna which is a plus, for the kids.
Bodde här 1 natt i april 2024
Svar från A 3 apr. 2024
We are happy to hear you enjoyed your time with us and hope that you will come and visit again soon.

6/10 Okej

Jay

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
It was a fine stay. Lots of construction happening and updates occurring. Breakfast was minimal for the amount of people. Just seemed short staffed.
Bodde här 2 nätter i mars 2024
Svar från A 28 mars 2024
We hope that you will come and visit us again once all the renovations have been completed

8/10 Bra

Michal

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från A 2 apr. 2024
Thank you for rating your recent stay with us. We hope that you will come and visit us again when in the area.

6/10 Okej

Eunsil

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från A 28 mars 2024
We would be happy to hear any feedback that could help us improve the next stay for you or any future guests.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convient and quiet.
Bodde här 1 natt i mars 2024
Svar från A 28 mars 2024
Thank you!

10/10 Fantastiskt

Nora

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Was here for a wedding at Allure of the lake, which was walkable distance (big plus after a night of drinking and dancing.) Clean, albeit a bit out dated, but very good for the area imo. Nice pool. Hot breakfast. Our room had 2 queens and a pull out couch so fit 5, which is hard to find. would recommend.
Bodde här 1 natt i mars 2024
Svar från A 28 mars 2024
Thank you for the feedback of your recent stay. We greatly appreciate all feedback so that we can continue to improve.

2/10 Väldigt dåligt

George

Bodde här 1 natt i mars 2024
Svar från A 9 apr. 2024
We are sorry to hear you did not enjoy your stay with us, by the rating given. We would be more than happy to look into anything that may haven went wrong so that it can be corrected. Please feel free to let us know how we can improve going forward.

10/10 Fantastiskt

william

Gillade: Renlighet och personal och service
Friendly, efficient
Bodde här 1 natt i mars 2024
Svar från A 18 mars 2024
Thank you for your rating of your recent stay with us. We hope that you will come and visit us again soon!

10/10 Fantastiskt

Norman

Bodde här 1 natt i mars 2024
Svar från A 2 apr. 2024
Thank you for rating your recent stay with us.

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden Gem
It was fantastic! You'll absolutely love the pond! Many rooms that have jetted tubs in room. It's a beautiful hidden gem! Iespecially encourage couples to go and reconnect as my husband and I did. The place is absolutely beautiful ! One of the cleanest hotels I've ever been in and a very helpful friendly staff!
Bodde här 1 natt i februari 2024
Svar från A 4 mars 2024
We are so happy to hear you enjoyed your stay with us. We hope that you will come visit again.

8/10 Bra

Julie

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not great, but OK
It could have been cleaned better. Tub was dirty and bits of food were under the sofa bed.
Bodde här 1 natt i februari 2024
Svar från A 4 mars 2024
We greatly appreciate your feedback and will do better to offer superior service and cleanliness.

10/10 Fantastiskt

Keith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in was a bit slow -- not the fault of the staff. Computer was extremely slow. Room was nice and big. Beds good. We were lakeside, nice view. Nice pool to take a dip after a day of driving. No hot tub, but the pool water was a nice temp. Good selection for breakfast. Bathroom floor could've used a bit of a clean but was okay. Looks like they're getting ready to do some remodeling but I would definitely stay here again.
Bodde här 1 natt i februari 2024
Svar från A 10 feb. 2024
We are happy to hear you enjoyed your stay with us.

8/10 Bra

Christina

Reste med familjen
Gillade: Rummets bekvämlighet
Amazing pool
This is definitely a summertime property, right on the lake would be perfect for then. Winter not so much. Pool is huge and clean and the kids had a blast in it. Breakfast was empty by 8am and not replenished because there was only maybe 4 rooms occupied the same night as us. Lots of renovations going on, so the hotel shared spaces were freezing cold due to construction having exterior doors open. Staff was friendly enough. Parking was easy. Room was very clean but could use more updates around the windows, patio doors, bathroom flooring. Very spacious room.
Huge room
Bodde här 1 natt i januari 2024
Svar från A 9 feb. 2024
Thank you for your feedback on your recent stay with us. We are actually in mid progress of renovating all guest room restrooms with a complete ceiling to floor overhaul.We at this time do have it slated for the spring to have all of the sliding patio doors replaced as well.We hope that you will come and visit us again to see all the wonderful updates we have in progress.

10/10 Fantastiskt

Leann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från A 9 feb. 2024
Thank you for rating your recent stay with us! We hope that you will come and visit us again.

10/10 Fantastiskt

Diego

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från A 26 jan. 2024
Thank you for your rating of your recent stay with us.

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best in town!
Very friendly and accommodating! There 3 nights and we loved it!
Bodde här 3 nätter i januari 2024
Svar från A 10 jan. 2024
We are pleased to hear that you enjoyed you stay with us. We look forward to being able to serve you in the future.

6/10 Okej

Paula

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall OK. Breakfast was ok. Be sure to get there by 8:30. Wish the breakfast was til 10 on the weekends. Towels were thin and small. Pool towels were the same. Service was excellent and friendly.
Bodde här 5 nätter i december 2023
Svar från A 5 jan. 2024
We greatly appreciate the feedback of your recent stay with us. We hope that you will give us another opportunity to serve you again in the future.

6/10 Okej

Carol, South Lake Tahoe

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från A 20 dec. 2023
Thank you for rating your recent stay with us. Any feedback on your stay is always welcome and appreciated.

10/10 Fantastiskt

Hayden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing. Simply amazing.
Bodde här 1 natt i december 2023
Svar från A 20 dec. 2023
Thank you! We are happy to hear that you enjoyed your stay with us. We hope that you will visit again.

10/10 Fantastiskt

Roberto

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från A 9 dec. 2023
Thank you for rating your recent stay with us! We hope that you will come and visit us again in the near future.

10/10 Fantastiskt

Torsten, Neustadt am Rübenberge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lage
Bodde här 3 nätter i augusti 2023
Svar från A 3 dec. 2023
Thank you for rating your recent stay with us.

8/10 Bra

Mary Lee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fine place to spend the night.
This was higher end than we usually spend, but had less personality than simpler accommodations. It was fine, just more corporate.
Bodde här 1 natt i november 2023
Svar från A 3 dec. 2023
Thank you for your feedback with your recent stay. We hope that you will come back and visit again.

10/10 Fantastiskt

Grace

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my husband had a great time staying here. The staff was very plesant and the room was really clean! The only problem was some very noisey neighboors but otber than that we had a great time.
Bodde här 1 natt i november 2023
Svar från A 13 nov. 2023
Thank you for your feedback on your recent stay with us. We hope that you will come visit us again in the future

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fireplace made it so nice and cozy!
Bodde här 1 natt i november 2023
Svar från A 13 nov. 2023
We are happy to hear that you enjoyed your time here with us. We hope that you will visit again

8/10 Bra

Alana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good outweighs the noisiness
Staff was great and friendly! Room was spacious and clean. Couple noise issues: train is nearby and blows its horn in the middle of the night. A/c unit clanks at times. There is no way to turn on the bathroom light without also turning on the loud fan. Nothing a pair of earplugs couldn’t fix.
Bodde här 4 nätter i oktober 2023
Svar från A 30 okt. 2023
Thank you for sharing your feedback on your recent stay with us. We greatly appreciate you taking time out of your day to let us know how your stay was.

10/10 Fantastiskt

Robert H.

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Didn’t like that there was no water or slippers.
Bodde här 6 nätter i oktober 2023
Svar från A 30 okt. 2023
We do apologize if you did not receive water during your stay. It is available at the front desk.

8/10 Bra

Joy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful lakeside view. Nice and convenient
Bodde här 1 natt i oktober 2023
Svar från A 30 okt. 2023
Thank you

8/10 Bra

Katrina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a good stay. Close to Indiana Dunes National Park.
Bodde här 1 natt i oktober 2023
Svar från A 30 okt. 2023
Thank you

10/10 Fantastiskt

Bernard Bryan

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Joann is Amazing!
Joann was an amazing staff at the hotel. She made sure we have a comfortable stay and even provided us tips on how to make the most out of our stay. She made our stay so much better. What a gem!
Bodde här 1 natt i oktober 2023
Svar från A 30 okt. 2023
Thank you for the kind words about our staff here. We are happy to hear that she was so helpful during your stay.

10/10 Fantastiskt

Brendan

Bodde här 2 nätter i oktober 2023
Svar från A 8 nov. 2023
Thank you for rating your recent stay with us

8/10 Bra

brett

Gillade: Renlighet, personal och service och rummets bekvämlighet
Wedding stay
Nice for an older hotel. Nothing special but the people were nice, rooms were clean. Had a wedding to attend and the venue is in the same plaza so it was very convenient.
Bodde här 1 natt i oktober 2023
Svar från A 17 okt. 2023
We are happy to hear that you enjoyed your stay with us. We hope that you will come visit us again.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel
Bodde här 1 natt i oktober 2023
Svar från A 17 okt. 2023
Thank you

10/10 Fantastiskt

Meagan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice big room, quick check in, good breakfast!
Bodde här 1 natt i oktober 2023
Svar från A 11 okt. 2023
Thank you for your feedback

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från A 11 okt. 2023
Thank you for rating your recent stay with us.

10/10 Fantastiskt

Sherry

Bodde här 1 natt i oktober 2023
Svar från A 30 okt. 2023
Thank you for rating your recent stay with us.

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property is where I always stay. The staff is very friendly and it’s a great atmosphere.
Bodde här 1 natt i augusti 2023
Svar från A 8 okt. 2023
Thank you for the feedback on your recent stay. We look forward to seeing you again.

8/10 Bra

Kimberley, Sandys

Gillade: Renlighet och personal och service
Bodde här 6 nätter i september 2023
Svar från A 8 okt. 2023
thank you

10/10 Fantastiskt

Marcia

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
I travel for business quite a lot. My room was clean, but it did smell musty when I first walked in. My suggestion is that they remove the carpets and go with something other than carpet. The staff was great and I love the location!
Bodde här 4 nätter i oktober 2023
Svar från A 8 okt. 2023
thank you for your feedback.