Detalj exteriör

Recensioner av Mövenpick Suriwongse Hotel Chiang Mai

4 out of 5
Mövenpick Suriwongse Hotel Chiang Mai
110 Changklan Road, A. Muang, Chiang Mai, Chiang Mai

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 256 av 885 recensioner" "
8 - Bra i betyg. 378 av 885 recensioner" "
6 - Okej i betyg. 164 av 885 recensioner" "
4 - Dåligt i betyg. 59 av 885 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 885 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Bengt

Gillade: Renlighet och personal och service
Bodde här 3 nätter i januari 2019
Svar från vinai 28 jan. 2019
Dear Khun Bengt, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2019
Svar från vinai 23 jan. 2019
Dear Khun Anders, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Semester
Helt underbart
Bodde här 4 nätter i oktober 2018
Svar från vinai 10 okt. 2018
Dear Guest, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

10/10 Fantastiskt

Maria Ajlina Ulrika, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa men en nackdel
Mysig frukost och pool. Den enda nackdelen var att så fort man kom utanför entrén så kommer taxigubbar som hojtar till att man ska gå till dem
Bodde här 4 nätter i maj 2018
Svar från vinai 1 juni 2018
Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från vinai 30 apr. 2018
Dear Khun Keith, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager

10/10 Fantastiskt

Anders, Bra läge mitt i smeten

Gillade: Renlighet, personal och service och rummets bekvämlighet
resenär
Bra förutom tvapparaterna borde uppgraderas
Bodde här 1 natt i december 2017
Svar från Nueng 25 dec. 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location and service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager

8/10 Bra

Anders, Nära till allt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra förutom tvapparaterna borde uppgraderas
Bodde här 10 nätter i december 2017
Svar från Nueng 19 dec. 2017
Dear Khun Dave A, Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, room and staff service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager

8/10 Bra

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra service och tillmötesgående personal

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gammalt och väldigt slitet hotell
Första rummet vi fick luktade fruktansvärt mycket rök. Vi fick byta till ett annat men det var fortfarande väldigt gammalt och slitet. Där var detnågon slags rengöringslukt vilket förmodligen kom från saneringen av rummen och korridorerna. Mattorna kändes väldigt ofräscha både på rummet och i korridoren. Det enda som var bra med hotellet var läget vid nattmarknaden.

8/10 Bra

Thomas, Arvika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Ett bra hotell centralt i Chiang Mai, precis vid nightbazar. Stor frukostbuffe med allt för alla smaker. Finns hjälp att få med att fixa utflykter, taxibokning mm, mycket hjälpsamma. Renoveringen pågår sen ett antal år tillbaka, dock ej störande.

8/10 Bra

Thomas, Arvika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell centralt i Chiang Mai
Hotellet ligger centralt och precis vid Chiang Mai night bazaar, så det är liv och rörelse på kvällarna, dock inget man märkte av på hotellet. Hotellet ser inte mycket ut för världen på utsidan, de håller på och renovera en del av hotellet, dock ej störande. Rummen var stora och rena, hjälpsam personal i receptionen, fixar även utflykter, bokade en heldag med taxi, perfekt. Definitivt ett ställe jag kommer att bo på nästa gång jag kommer upp dit.

6/10 Okej

Usanee, Bromma

Gillade: Personal och service
prisvärt
hotellet är fortfarande under ombyggnation men det ligger centralt

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet

10/10 Fantastiskt

Ulf, Svanskog

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Suriwongse Hotel i Chiang Mai.Mycket prisvärt.
Bra standard och mycket prisvärt.Nära till det mesta.Hjälpsam och trevlig personal.Rummen städades bra varje dag.Bra shuttleservice. Bra frukost.

10/10 Fantastiskt

Surendran

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient and staffs are friendly and helpful
Bodde här 4 nätter i mars 2024
Svar från Nuchy 7 apr. 2024
Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team

2/10 Väldigt dåligt

Kyaw Zan J

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Rooms smell, transferred to your clothing & luggage. Staff very rude.
Bodde här 3 nätter i oktober 2023
Svar från Nuchy 7 apr. 2024
Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 Fantastiskt

Ibrahim

Bodde här 9 nätter i januari 2024
Svar från Nuchy 7 apr. 2024
Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 Fantastiskt

Misook

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

sammy, Mesa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Classic, great staff, but the hotel is aging
Bodde här 2 nätter i januari 2024

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Decent hotel, clean, but breakfast was not included. I had checked breakfast when I booked. But no breakfast. A little bit disappointed. Decent breakfast though. I booked 3 person (family trip), but no extra bed. I used couch for two nights.
Bodde här 2 nätter i december 2023
Svar från Nuch 25 jan. 2024
Dear Values Guest, We very much appreciate your comments regarding your stay and we are regretted to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies for this matter.We hope to have opportunity to welcome you back on your next visit.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 Fantastiskt

Makiko

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Nuch 25 jan. 2024
Dear Value Guest,We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

2/10 Väldigt dåligt

Cenk

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Cok kotu
Oda duvara bakiyordu, son derece kotu ve eskimis bir otel
Bodde här 3 nätter i januari 2024
Svar från Nuch 25 jan. 2024
Dear Values Guest, We very much appreciate your comments regarding your stay and we are regretted to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies for this matter.We hope to have opportunity to welcome you back on your next visit.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 Fantastiskt

Assaf

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay, wish you thank duty manager Sirinpat Lapuan for her help.
Bodde här 1 natt i december 2023
Svar från Nuch 25 jan. 2024
Dear Value Guest,We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

10/10 Fantastiskt

Ayuko

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 29 dec. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Difficult time at check in. Almost concerned if I had a place to sleep after long flight. Staff oddly questioning room type just stay somewhere else. I am a hotels.com member for 18+ years. First review I had to write
Bodde här 3 nätter i december 2023
Svar från Phim 22 dec. 2023
Thank you for taking the time to share your feedback about our stay. We apologize for any inconvenience caused by poor network connection. Our goal is to ensure that every guest has an enjoyable stay, and we hope this will not deter you from returning to our hotel in the future. Kind regards, The management of Mövenpick Hotel Suriwongse Chiangmai

8/10 Bra

Hyunsoo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Phim 22 dec. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us , we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 Bra

Eugene

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i december 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 13 dec. 2023
Dear Values Guest,Thank you for ratting score for the Hotel,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

4/10 Dåligt

Dale

Bodde här 3 nätter i december 2023
Svar från Phim 22 dec. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 Bra

Jordan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Hotel
Good location, but I would say that for the price, I had a better experience in a smaller hotel not too far away. Overall, it's a good hotel to choose if in Chiang Mai.
Bodde här 2 nätter i december 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 10 dec. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

8/10 Bra

Ramon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/A
Bodde här 2 nätter i november 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 10 dec. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

10/10 Fantastiskt

Misook

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
최고의위치
나이트마켓 바로 옆 맥도날드와 스벅있어서 쇼핑하기 좋고 길 잃어버릴 일 일도 없어서 좋아요!
Bodde här 2 nätter i oktober 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 10 dec. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

10/10 Fantastiskt

jodi

Bodde här 2 nätter i december 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 10 dec. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 Bra

Janice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location for walking around the old city. Rooms were very large and clean. Staff were very helpful and very friendly.
Bodde här 3 nätter i november 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 10 dec. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 Bra

Wing Man

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i november 2023
Svar från Phim 22 dec. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team

6/10 Okej

HOWE KNG

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
More facilities like gym
Bodde här 3 nätter i november 2023
Svar från Pitcha 27 nov. 2023
Dear Value Guest,Thank you for taking the time to share your experience at Mövenpick Suriwongse Hotel Chiang Mai, and we hope your next visit will be as pleasant as the previous one.Sincerely,Movenpick Suriwongse Hotel Chiang Mai Team

10/10 Fantastiskt

Kyle

Bodde här 2 nätter i november 2023
Svar från Mövenpick Suriwongse Hotel Chiang Mai Team 10 dec. 2023
Dear Valued Guest ,We very much for the comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

10/10 Fantastiskt

Leandro

Reste i grupp, Reste med sin partner
Gillade: Bekvämligheter
Amazing property. Very clean and welcoming. Stuff are very pleasant and helpful
Bodde här 1 natt i november 2023
Svar från Phim 12 nov. 2023
Dear Values Guest, We very much appreciate your comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback ,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

10/10 Fantastiskt

Jean-Marc, Stouffville

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Hotel considering the price paid. Would definitely go back. Very good location to everything.
Bodde här 2 nätter i oktober 2023
Svar från Phim 12 nov. 2023
Dear Values Guest, We very much appreciate your comments regarding your stay at Movenpick Suriwongse Chiangmai. It is always a pleasure to receive feedback ,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

10/10 Fantastiskt

ANDREW

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location near Loi Kroh Rd and near Sunday Bazaar. Rooms are clean and spacious. Comfortable beds. Breakfast buffet was good.
Bodde här 2 nätter i oktober 2023
Svar från Phim 12 okt. 2023
Dear Value Guest,Thank you for taking the time to review your stay at Mövenpick Suriwongse Hotel Chiang Mai. We're glad you found our convenient location and that you enjoyed our clean, comfortable rooms and varied breakfast. We strive to provide an exceptional experience for all our guests, so we appreciate your feedback. Thank you again for staying at our hotel.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team

8/10 Bra

Sharon, Mendham

Bodde här 3 nätter i september 2023
Svar från Phim 22 okt. 2023
Dear Value Guest,Thank you for sharing your experience during your stay, and we hope your next visit will be as pleasant as the previous one.Sincerely,PhimGuest Experiences Manager

10/10 Fantastiskt

Ronald

Bodde här 1 natt i september 2023
Svar från Phim 5 okt. 2023
Dear Value Guest,Thank you for sharing your experience during your stay, and we hope your next visit will be as pleasant as the previous one.Sincerely,Phim

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service och bekvämligheter
All in all. I always have a great experience at the hotel. The staff are polite. The rooms are very clean. The only small downside is that the gym area is needs a bit cleaning. However, I can’t praise the hotel overall!!!!
Bodde här 2 nätter i september 2023
Svar från Phim 10 sep. 2023
Dear Values Guest,Thank you for sharing feedback during stay with us about Staff service, we are noted for comment about gym ,we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

8/10 Bra

Misook

Bodde här 1 natt i augusti 2023
Svar från Phim 20 aug. 2023
Dear Misook,Thank you for ratting score for the Hotel, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

10/10 Fantastiskt

Makoto

Gillade: Renlighet
ナイトマーケット横なのでとても便利です。朝食もとても美味しく、時々メニューが変わります。オムレツを目の前で作ってくれて美味しかったです。部屋は広く快適でした。マーケット横ですが夜は静かに眠ることが出来ます。
Bodde här 7 nätter i juli 2023
Svar från Phim 15 aug. 2023
Dear Values Guest,Thank you for your compliment score and good feedback about hotel location and breakfast, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,

8/10 Bra

Ibrahim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i juli 2023
Svar från Phim 20 aug. 2023
Dear Ibrahim,Thank you for ratting score for the Hotel, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,PhimGuest Experiences Manager.

8/10 Bra

yasuhide

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Phim 10 aug. 2023
Dear Yasuhide,Thank you for your compliment score, We hope to have the opportunity to welcome you back to stay with us on your next visit. to welcome you again.Best Regards,

2/10 Väldigt dåligt

QUYNH

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff is nice at the location, however worst 5 star hotel ever. Do not book here, pictures are fake. Bathroom is outdated and dirty. Pictures of bathroom on Expedia is not their hotel. Room also doesn’t look like on Expedia. Complained to the manager and they admit it’s not their photos. They said it would be taken off but it’s still there. We left early and had to pay for another hotel that’s much cleaner.
Bodde här 6 nätter i juli 2023
Svar från Phim 26 juli 2023
Dear Quynh, Thank you for taking the time to tell us about your experience at hotel, we are regretted to learn that your experience did not meet your expectations.Please allow me to express my sincerest apologies for inconvenience caused we will share to Management team for this matter. Best Regards,PhimGuest Experiences Manager

8/10 Bra

Evelyn

Reste med sin partner
Gillade: Renlighet och personal och service
Friendly staffs, food outlets at hotel deserted
Svar från Phim 7 aug. 2023
Dear Guest,Thank you for your compliment score , We hope to have the opportunity to welcome you back to stay with us on your next visit. to welcome you again.Best Regards,PhimGuest Experiences Manager

8/10 Bra

Kam Mei Clara

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All is fine but the air conditioner of my room was leaking on last day's morning and it made us feel not good.
Bodde här 3 nätter i juni 2023
Svar från Phim 9 juli 2023
Dear Kam Mei Clara, Thank you for taking the time to tell us about your experience during stay, we are regretted to learn that air conditioner in room was leaking,Please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future.Best Regards,Guest Experiences Manager.