Reception

Recensioner av Hampton Inn Chicago Downtown/N Loop/Michigan Ave

3 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 570 av 1080 recensioner" "
8 - Bra i betyg. 266 av 1080 recensioner" "
6 - Okej i betyg. 141 av 1080 recensioner" "
4 - Dåligt i betyg. 53 av 1080 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1080 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Linda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Customer Service 6 dec. 2023
Thank you for the amazing rating, Linda!We are excited to see that you had an enjoyable experience at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Fantastiskt

Ulf

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2022
Svar från Customer Service 8 sep. 2022
Thank you for taking the time to leave this wonderful rating, Ulf! We hope to see you again soon at Hampton Inn Chicago Downtown/N Loop/Michigan Ave so we can share yet another amazing experience!

10/10 Fantastiskt

Agnetha

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge i The Loop
Bra läge i The Loop och fina ganska små rum. Bra frukost. Nära The Orange Line.
Bodde här 2 nätter i januari 2022
Svar från Customer Service 28 jan. 2022
Tack för denna fina recension, Agnetha! Vi är glada över att veta att din tid på Hampton Inn Chicago Downtown/N Loop/Michigan Ave var så trevlig! Vi strävar efter att erbjuda en utmärkt upplevelse för alla våra gäster så vi är glada att du kunde dra nytta av vårt bekväma läge och frukosterbjudanden. Vi ser fram emot att snart ta emot dig igen för ännu en oförglömlig upplevelse! Tack igen för feedbacken!

2/10 Väldigt dåligt

Stephanie

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room was moist and smelly. The bathroom door didn’t even close or have a latch to close. At 830 there was some drilling noise that woke us up. Overall would not come back or recommend.
Bodde här 1 natt i maj 2024
Svar från Customer Service 13 maj 2024
Stephanie, we're truly sorry to hear about the less than enjoyable circumstances you experienced during your stay. It's disappointing to know the condition of your room was not up to par, and we apologize for the inconvenience caused by the unexpected noise in the morning. We'll certainly share your comments with our colleagues for improvement. We hope to have the chance to serve you better in the future.

8/10 Bra

Clare

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's location is fabulous
Bodde här 3 nätter i maj 2024
Svar från Customer Service 8 maj 2024
Clare, it's wonderful to hear that the location of Hampton Inn Chicago Downtown/N Loop/Michigan Ave worked perfectly for you. We appreciate your review and hope to welcome you back in the near future.

10/10 Fantastiskt

Woubishet

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Customer Service 6 maj 2024
Woubishet, thank you for choosing the Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We're delighted that your experience was positive and appreciate you taking the time to rate us. We look forward to providing you with future exceptional stays.

6/10 Okej

diana

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Es un hotel con extraordinaria ubicación, pero tiene el inconveniente de que no limpian los cuartos diario. Y el día que de casualidad te toca limpieza… no limpian baño, regadera ni piso.. y la verdad si estas en una estancia larga si es molesto.
Bodde här 6 nätter i april 2024
Svar från Customer Service 3 maj 2024
Diana, gracias por compartir tu experiencia. Nos complace saber que valoraste nuestra ubicación central y lamentamos que la limpieza no haya cumplido con tus expectativas. Nos esforzamos por mantener siempre altos estándares de limpieza y agradecemos tu feedback para mejorar. Confiamos en poder ofrecerte un servicio más satisfactorio en tu próxima visita.

10/10 Fantastiskt

Beth Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed the hotel and staff. Walkable and safe area. Did not like the fitness center needs an upgrade.
Bodde här 4 nätter i april 2024
Svar från Customer Service 3 maj 2024
Beth Ann, it's fantastic to hear you enjoyed your stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave and found our location to be safe and easily walkable. We value your feedback on the fitness areas and will bear this in mind for our future upgrades. We hope to have the chance to welcome you back for an even better experience next time.

6/10 Okej

Erika

Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Maria Isabel

Bodde här 4 nätter i april 2024
Svar från Customer Service 21 apr. 2024
Thank you for this excellent rating, Maria!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave! We'd love to host you again someday for yet another unforgettable visit.

6/10 Okej

Lily

Reste med familjen
Gillade inte: Renlighet
The location is great!!! However; my room 1507 was not clean. The bed/ pillow sheets have not been changed for a longggg time. There was some type of lipstick on my pillow. The showers didn’t work good either
Bodde här 1 natt i april 2024
Svar från Customer Service 17 apr. 2024
Lily, thank you for sharing your experience. It's fantastic to hear that our strategic location in the city met your expectations. However, it's regrettable that we fell short when it comes to cleanliness and the functionality of amenities. Quality control and customer satisfaction are of the utmost importance to our team, and your feedback is crucial in helping us improve. We hope to have another opportunity to enhance your stay in the future.

10/10 Fantastiskt

Sally Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 16 apr. 2024
Sally, we're thrilled to see your high rating following your stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. It's wonderful to know we fulfilled your expectations. We eagerly await your return for another exceptional experience.

10/10 Fantastiskt

José

Bodde här 3 nätter i april 2024
Svar från Customer Service 4 maj 2024
José, it's wonderful to hear that your stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave was satisfactory. Great rating often reflects good experiences and this inspires our team members to keep doing their best. We anxiously await your return for another enjoyable visit!

10/10 Fantastiskt

Brian, Westby

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 12 apr. 2024
Thanks, Brian! It's outstanding your time at Hampton Inn Chicago Downtown/N Loop/Michigan Ave was fantastic. We can't wait until your next visit!

6/10 Okej

Sarah

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Customer Service 9 apr. 2024
Sarah, it seems that your recent visit was a mixed experience, as indicated by your rating. We value your feedback, and invite you to share further information if you wish, so we can work on providing a more fulfilling experience next time. Your insights help us enhance our guest experience. Here's hoping to have another opportunity to serve you better in the future.

2/10 Väldigt dåligt

Heather

Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i januari 2024
Svar från Customer Service 9 apr. 2024
We appreciate the feedback, Heather.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 Bra

Rachid

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel très bien situé, de nombreux restaurants aux alentours, points d’intérêts très proches, personnel sympathique et chambre propre.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 3 apr. 2024
Rachid, c'est merveilleux d'apprendre que vous avez trouvé l'emplacement du Hampton Inn Chicago Downtown/N Loop/Michigan Ave à votre goût, entouré de nombreux restaurants et à proximité de points d'intérêt. Nous sommes heureux que les membres de notre équipe aient été sympathiques et que votre chambre soit propre. Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Chicago.

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Facility was fine. Staff forgot to check on room. We asked for more towels and they responded quickly.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 26 mars 2024
John, we're glad to hear you found the Hampton Inn Chicago Downtown/N Loop/Michigan Ave up to mark. We appreciate your understanding regarding the towel request and thank you for highlighting our team's swift response. We hope to welcome you back in a future visit, ensuring even smoother experiences.

2/10 Väldigt dåligt

Ikjot

Gillade inte: Renlighet och personal och service
.
Bodde här 1 natt i mars 2024
Svar från Customer Service 24 mars 2024
We appreciate your feedback, Ikjot.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 Fantastiskt

Siyoung

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Too many good things to say. Next time I visit Chicago, this is where I'll stay.
Bodde här 1 natt i mars 2024
Svar från Customer Service 21 mars 2024
Siyoung, we're thrilled to read your positive sentiments. It's wonderful to know that the Hampton Inn Chicago Downtown/N Loop/Michigan Ave exceeded your expectations, and you're considering returning for your future trips to Chicago. We're looking forward to welcoming you back.

10/10 Fantastiskt

Caroline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay in downtown Chicago. Easy access to everything we wanted to see. Good breakfast and helpful staff. Thank you.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 15 mars 2024
Caroline, it's delightful to hear you had a quality experience at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. Your kind words about our convenient location, tasty breakfast, and supportive team members are truly appreciated. We aim to provide an enjoyable visit for all our guests. Thank you for choosing us, and we hope to welcome you back soon.

10/10 Fantastiskt

Stephen John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Art Deco architecture, the convenient location for the Blue Line and the substantial breakfast buffet.
Bodde här 1 natt i mars 2024
Svar från Customer Service 14 mars 2024
Stephen, it's wonderful to hear that you appreciated the unique architectural design of Hampton Inn Chicago Downtown/N Loop/Michigan Ave, as well as its proximity to the Blue Line. We're particularly thrilled the generous breakfast buffet hit the mark. We aim to offer a memorable experience, and your words tell us we're on the right track. We hope to welcome you back for another visit soon.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Customer Service 12 mars 2024
Laura, we're thrilled to learn you had a splendid stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. It was our pleasure to serve you and we can't wait to welcome you back for another memorable experience. Thank you for your rating!

10/10 Fantastiskt

Sandra, Brooklyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 11 mars 2024
Sandra, thank you for your stellar rating of Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We're thrilled that your stay met your expectations. Come back and visit us again soon!

10/10 Fantastiskt

Kaylee

Bodde här 4 nätter i februari 2024
Svar från Customer Service 27 mars 2024
Kaylee, thank you for choosing to stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We appreciate your positive support and we're thrilled to know you had a great experience. We look forward to the opportunity to welcome you again in the future.

4/10 Dåligt

Soumilee

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Except for the staff who were very nice to us and helped us out, first set of room we were given were dirty and not cleaned after previous occupants. When we were given the second room after, the rooms were less messy but still had stains and trash everywhere. The valet service was nice and front desk was prompt but the property and rooms were horrible. Cant believe its happening at a Hamptons, that too Downtown Chicago!
Bodde här 1 natt i mars 2024
Svar från Customer Service 3 mars 2024
Soumilee, we appreciate your time to share your experience. It's wonderful to hear that our team members were pleasant and helpful during your stay. We regret to know that the accommodation did not meet your expectations and you encountered certain issues with the cleanliness. We take these matters seriously as we strive to maintain a high standard for our rooms. Your feedback is valuable and helps us target improvements. We hope to have the chance to demonstrate our dedication to guest satisfaction on a future visit.

10/10 Fantastiskt

Derek, Barceloneta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente y conveniente localizacion. El hotel queda muy cerca de restaurantes, parques, atracciones de la ciudad y estaciones de tren. Cuarto limpio, buen menu de desayuno y trato amable por parte del personal de la recepcion.
Bodde här 3 nätter i december 2023
Svar från Customer Service 29 feb. 2024
Derek, es maravilloso saber que la excelente ubicación del Hampton Inn Chicago Downtown/N Loop/Michigan Ave resultó beneficiosa para usted. Nos alegra que haya disfrutado de la proximidad a varias atracciones, restaurantes y transporte de la ciudad. Es un placer escuchar elogios por nuestras habitaciones limpias, nuestra variada oferta de desayuno y nuestro afable equipo de recepción. Valoramos su reseña de primer nivel y esperamos su regreso.

10/10 Fantastiskt

Bayley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 4 nätter i februari 2024
Svar från Customer Service 28 feb. 2024
Thank you for sharing your perfect rating with us, Bayley!It's wonderful to see how much you appreciated your time at Hampton Inn Chicago Downtown/N Loop/Michigan Ave! We want everyone to feel right at home at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Fantastiskt

Abdullah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 26 feb. 2024
Abdullah, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn Chicago Downtown/N Loop/Michigan Ave!

4/10 Dåligt

Angel

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Customer Service 25 feb. 2024
We appreciate the feedback, Angel.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Fantastiskt

Maria F., Northville

Very good
Bodde här 1 natt i februari 2024
Svar från Customer Service 21 feb. 2024
Thank you for the 5 out of 5 rating, Maria!We're thrilled to see how much you enjoyed staying at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Väldigt dåligt

ROHIT

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The AC makes a lot of noise. The beds are very itchy. The bathroom bathtub leaks when showers. I wish I can get a refund.
Svar från Customer Service 20 feb. 2024
Rohit, we regret to hear about the challenges you faced during your stay concerning the air conditioning, bedding, and bathroom facilities. Please note, we are dedicated to resolving any issues promptly to ensure a comfortable stay. Regarding your refund request, it's best to contact Expedia, as they handle the bookings and payments. We value your feedback and will work diligently to improve.

8/10 Bra

Thomas

Gillade: Personal och service och bekvämligheter
breakfast was good, lots of things broken in our room (toilet ran, clogged shower drain, sink water only ran hot)
Bodde här 3 nätter i februari 2024
Svar från Customer Service 20 feb. 2024
Thomas, thanks for your positive remarks about our breakfast at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We offer our sincere apologies for the inconveniences you experienced in your room. Our team members are constantly working to rectify any issues to ensure the comfortable stays our guests deserve. We appreciate your understanding and hope to have you with us again for an improved experience.

8/10 Bra

Katie

Bodde här 1 natt i februari 2024
Svar från Customer Service 22 mars 2024
Katie, thank you for selecting the Hampton Inn Chicago Downtown/N Loop/Michigan Ave and for choosing to rate us. Your 4-star rating is valued, and we're thrilled you had a pleasant time with us. Should your travels bring you back to the Windy City, we'd be delighted to welcome you again.

8/10 Bra

Katerina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hampton is located in a very safe and convenient location that close to public transportation. The hotel offers modern and stylish decor, along with a clean and friendly atmosphere. The breakfast was constantly well stocked, as well. The one issue that I had was in relation to outdoor noise. The hotel seemed to only noise-proof the interior walls as there was lots of street-noise. All the horns and sirens sounded as if they were happening right next to me even though I was on the 11th floor. I've stayed in big cities before and did not have this issue, so I don't think it's due to the hotel's central location. If you're a light sleeper this could be a problem.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 15 feb. 2024
Katerina, thank you for sharing your experience at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We're pleased that you enjoyed our ideal location, tasteful decor, and commitment to cleanliness and friendliness. We take note of your observation about the exterior noise, and appreciate such constructive insights to enhance our features. If your travels bring you back to the bustling city, we'd be more than thrilled to welcome you once again and strive for a much peaceful visit.

10/10 Fantastiskt

Claudio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo perfecto, solo remodelaría un poco el Lobby, pero del resto todo estuvo muy bien!
Bodde här 3 nätter i februari 2024
Svar från Customer Service 13 feb. 2024
Claudio, gracias por tomarte el tiempo de compartir tu experiencia en el Hampton Inn Chicago Downtown/N Loop/Michigan Ave. Es maravilloso saber que todo fue perfecto para ti. También apreciamos sus comentarios sobre nuestro lobby y ciertamente consideraremos esta perspectiva para mejoras continuas. Esperamos volver a verte pronto.

10/10 Fantastiskt

Jaime

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel ótima localização, colaboradores prestativo
Localização privilegiada. Atendimento muito bom. Ajuda sempre disponível. Quarto confortável, café da manhã poderia ser melhorado. Típico americano, mas poderiam oferecer mais frutas, frios e diferentes pães. Tudo descartável. Espero que seja reciclado. Copos. Talheres, pratos, tudo, tudo.
Bodde här 4 nätter i februari 2024

8/10 Bra

DIana Maria RAMIREZ

Bodde här 3 nätter i februari 2024
Svar från Customer Service 22 mars 2024
Thank you for the great rating, Diana!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We'd like to share an even better experience with you soon.

8/10 Bra

Kortisha

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable, but chilly room
Beautiful hotel, great room. Clean and close to everything. Only thing was that it wasn’t as warm as I would have liked. Heat only went to a certain temp. It was still cold.
Bodde här 1 natt i februari 2024
Svar från Customer Service 12 feb. 2024
Kortisha, thank you for appreciating the Hampton Inn Chicago Downtown/N Loop/Michigan Ave's cleanliness and convenient location. Your comfort is our top priority, and we're sorry you experienced an issue with the room temperature. We're looking into ways to enhance the heating system for a more personalized experience. Looking forward to your next visit.

10/10 Fantastiskt

Paula

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Customer Service 11 feb. 2024
Thank you for sharing, Paula!At Hampton Inn Chicago Downtown/N Loop/Michigan Ave, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

6/10 Okej

Darcy

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Apenas razoável
Ótima localização. Apartamento atendeu o quesito conforto (cama confortável, roupas de cama limpas, chuveiro bom), deixando a desejar em outros aspectos de limpeza que poderia ser melhor. Café da manhã bem básico, o que não seria problema se a qualidade da comida não fosse tão ruim. Em resumo, razoável apenas e poderia melhorar muito com poucas melhorias.
Bodde här 4 nätter i februari 2024
Svar från Customer Service 11 feb. 2024
Darcy, obrigado por compartilhar seus pensamentos. É ótimo saber que você achou nossa localização conveniente e seu apartamento confortável. No entanto, parece que houve aspectos de limpeza que não atenderam às suas expectativas e lamentamos saber disso. Em relação ao café da manhã, estamos trabalhando para aprimorar nossa oferta para uma melhor experiência gastronômica. Seu valioso feedback é crucial para nós e faremos questão de levar seus comentários em consideração para fazer as melhorias necessárias. Obrigado por nos dar a oportunidade de atendê-lo e esperamos vê-lo novamente.

6/10 Okej

Anastasia

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Customer Service 8 feb. 2024
Anastasia, it appears your experience was somewhat neutral. We're curious to learn about the specific areas that could have made your stay more enjoyable. Please feel free to share your thoughts for improvement as it is our mission to continuously enhance our guest experiences. We hope to welcome you back for an improved stay in the future.

8/10 Bra

John

Bodde här 1 natt i februari 2024
Svar från Customer Service 21 mars 2024
John, thank you for your review. We're glad to see you had an enjoyable stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We appreciate your feedback and look forward to welcoming you back next time your travels bring you to Chicago. Safe travels!

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, friendly staff with a decent breakfast
Bodde här 1 natt i januari 2024
Svar från Customer Service 8 feb. 2024
Lisa, we're thrilled to know you appreciated the cleanliness, the friendly team members, and enjoyable breakfast at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. Your positive feedback truly brightens our day. We hope to have the pleasure of serving you again soon.

2/10 Väldigt dåligt

Christopher, Avon Lake

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Customer Service 8 feb. 2024
Christopher, it's regrettable to note your recent experience was not as expected. We welcome any specific feedback that may help us improve our services. Customer satisfaction is our utmost priority, and we strive to ensure everyone feels welcome and comfortable during their stay with us.

10/10 Fantastiskt

Rashmi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i februari 2024
Svar från Customer Service 7 feb. 2024
Rashmi, it's fantastic to hear that you had a positive encounter at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. We appreciate you taking the time to share this succinct praise. Looking forward to welcoming you back for another pleasant stay in the future.

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was in a great location and the staff was pleasant. The room was clean and the shower hot.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 6 feb. 2024
Ashley, thank you for sharing your wonderful experience at the Hampton Inn Chicago Downtown/N Loop/Michigan Ave. It's delightful to hear you appreciated our excellent location, welcoming team members, and the cleanliness of your room. Your feedback is appreciated, and we hope to welcome you back very soon.

10/10 Fantastiskt

Martha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff at the front desk. Charming vintage Art Deco lobby. Quiet location very close to Michigan Avenue and easy access to the Loop. Easy walk to the hotel from CTA trains that serve O'Hare and Midway. (If you have luggage, it is better to get off the Orange Line at Clark/Lake and walk an extra two blocks because that station has an elevator and escalators. The State/Lake station for the Orange Line only has stairs.) I would definitely stay here again.
Bodde här 4 nätter i januari 2024
Svar från Customer Service 5 feb. 2024
Martha, it's fantastic to hear that our team members at the front desk were of great help to you. We're thrilled you appreciated our vintage Art Deco interior and beneficial location near Michigan Avenue. It is always welcoming to know that our accessibility to various transports has proved useful to our guests. Your kind words about considering to revisit the Hampton Inn Chicago Downtown/N Loop/Michigan Ave are truly valued. We eagerly await the opportunity to serve you again.

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Customer Service 3 feb. 2024
Matthew, thank you for choosing Hampton Inn Chicago Downtown/N Loop/Michigan Ave as your place to stay. We're elated to know that your stay was satisfactory, and we look forward to serving you again.

10/10 Fantastiskt

Roberta

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was nice enough…the room was just right. But that bartender!!!!!!!! We dig you Akeem. He makes the entire stay!
Bodde här 4 nätter i januari 2024
Svar från Customer Service 2 feb. 2024
Roberta, it's wonderful to hear that you enjoyed your stay at Hampton Inn Chicago Downtown/N Loop/Michigan Ave. Your compliments towards Akeem are greatly appreciated - he's indeed a cherished part of our team! It's his zeal that truly elevates the experiences of our guests. We're looking forward to welcoming you back.