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Recensioner av Homewood Suites by Hilton Chicago Downtown West Loop

3 out of 5
Homewood Suites by Hilton Chicago Downtown West Loop
118 North Jefferson Street, Chicago, IL

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 564 av 756 recensioner" "
8 - Bra i betyg. 130 av 756 recensioner" "
6 - Okej i betyg. 28 av 756 recensioner" "
4 - Dåligt i betyg. 14 av 756 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 756 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fint hotell, rent, jättebra läge, bra service. Frukosten var bra, kaffet inte lika. Vanliga sängen var väldigt bekväm, men om man använder bäddsoffan också var det inte bekvämt alls. Poolen var ren men ganska liten.
Bodde här 2 nätter i juni 2019
Svar från Homewood Suites Chicago Downtown West Loop 19 juni 2019
Tack!

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Familjeresa i Chicago
Fräscht hotell i Chicago
Svar från General Manager 14 mars 2017
Thank you for your kind review!

10/10 Fantastiskt

Sherri M

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The parking was not the greatest!
Bodde här 1 natt i maj 2024
Svar från Hampton Inn Team 11 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

6/10 Okej

benjamin

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Let me start off by saying the hotel itself exceeded most expectations. The employees were the best part; Annette, the hostess during breakfast was an exceptional example of how the staff went far and above what would be considered excellent customer care; very welcoming, answering questions, very knowledgeable. Downside: the whole parking scheme is a disaster, far too few spaces for guests, workers, and public, 2 and 1/2 levels with what seemed to be less than 50 spaces. No instructions on how to access the parking prior to coming and no mention of the extra charge in their Expedia listing (big no no in my eyes and really would be one of the first things I mention to anyone asking about the property). Afterwards the keycards did not work to get in and out, however quickly corrected by the exceptional people at the front desks. If the parking was not an issue I would have no problem giving the hotel a 9/10, could use a bit more types of cooking utensils in the room would be the only suggestion apart from being more transparent about the parking.
Bodde här 2 nätter i maj 2024
Svar från Homewood Suites Team 6 maj 2024
Thanking for taking the time to tell us about your experience.We are glad to hear you enjoyed your accommodations and staff interactions.We appreciate your feedback and it has been forwarded to the proper management team to be addressed. We do hope you let us make it right for you in the future.

6/10 Okej

Kenneth

Reste med familjen
Gillade inte: Renlighet
Parking is horrible... even with parking garage..when you leave out you will not have parking when you return...then you get sent a satellite lot....
Bodde här 1 natt i april 2024
Svar från Homewood Suites Team 6 maj 2024
Thank you for taking the time to tell us about your experience.We do apologize about the experience with the parking situation and we are working on ways to address this.We are glad you enjoyed your stay overall and hope to see you again in the future.

10/10 Fantastiskt

Barrett

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Homewood Suites Team 6 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

8/10 Bra

Martin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking was in a congested and difficult ramp Front desk on 4th floor a bit different and not convenient.
Bodde här 2 nätter i april 2024
Svar från Homewood Suites Team 6 maj 2024
Thank you for taking the time to tell us about your experience.We appreciate your feedback and do use it to make improvements for you and all of our guests.We are glad you enjoyed your stay overall and hope to see you again in the future.

8/10 Bra

Rafael, Bogota

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Had a good stay.
Bodde här 10 nätter i april 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Joshua, Sturgis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very nice the bed was a little to firm but other than that nice
Bodde här 1 natt i april 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Elizabeth

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice rooms
Bodde här 2 nätter i april 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Lyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room and facilities. Staff very helpful. Room was fine, but bedcover was snagged - needed replaced. Half and half in kitchen was so old it had congealed - housekeeping should pay closer attention to these details. Nevertheless, I had a good experience overall and would stay there again.
Bodde här 1 natt i april 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Gianna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

George

Bodde här 1 natt i april 2024
Svar från Homewood Suites Team 6 maj 2024
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Zarissa, Lynne Center

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and clean
Bodde här 1 natt i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, clean, nice ambiance.
Bodde här 1 natt i april 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

8/10 Bra

Cruz

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A bit small for a suite
Bodde här 1 natt i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay overall and hope to see you again in the future.

10/10 Fantastiskt

William, Dousman

Clean, spacious, good food
Bodde här 2 nätter i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Matthew

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay with friendly staff!
Bodde här 1 natt i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Debbie

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Safe area, close to restaurants, great breakfast, staff nice and very clean hotel
Bodde här 3 nätter i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Alice, Detroit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Sarah

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast staff were attentive and genuinely warm.
Bodde här 1 natt i mars 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Selena

Bodde här 2 nätter i februari 2024
Svar från Homewood Suites Team 2 maj 2024
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 Fantastiskt

Alexandra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is in a perfect location to explore the Fulton district and downtown. Very safe.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Laaisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my boyfriend had a great experience, only downside is there is limited parking in the parking garage (it’s a public parking garage also) and if you have a electric vehicle there is only two spots for charging but other then that the room and the service was amazing!! This is also our second time at that hotel and both times was great

10/10 Fantastiskt

Chisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very clean breakfast option was good and hot
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Lasheena

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Brad

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay here often for work. Location is convenient and hotel is nice/well maintained
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jasmine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The view was great, loved the full kitchen!
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

SAMUEL

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buenas instalaciones
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A+ Hotel
I have been here twice in the past 2 months, once for business and once for pleasure. This site is very comfortably located and close to the pink line. The rooms are adequately appointed and staff is pleasant. The breakfast in the morning is far more than contenental and works great if kids are involved, but a nice accomidation either way.
Bodde här 1 natt i januari 2024

8/10 Bra

Bridget

Affärsresenär
Cc
Bodde här 2 nätter i januari 2024

8/10 Bra

Jesse

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Buen precio - calidad del hotel. Trato serio del personal y poco amable del personal de seguridad.
Bodde här 10 nätter i december 2023

8/10 Bra

Olga Elizabeth

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El único aspecto a mejorar es que deben tener mas variedad en el desayuno.
Bodde här 8 nätter i december 2023

10/10 Fantastiskt

Paula

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

6/10 Okej

OCTAVIA

Gillade: Renlighet och personal och service
The room was very nice, clean and spacious. I visited the work out room and was unimpressed. Wanted to do weight lifting-no option for that. In the morning I went to the complimentary breakfast around 8am mostly every option was gone. When I asked the staff will they be refilling. They told me yes and never returned.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Wandaann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Doris

Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Chengyuan

Bodde här 2 nätter i december 2023

8/10 Bra

Noble

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient
Bodde här 2 nätter i december 2023

6/10 Okej

Peggy

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Chicago Christmas
Same type of room as a previous stay and always liked the room as well as service and location. This time there was hair in the bathroom sink and shower as well as a large ball of hair on the floor by the trash can in the bathroom. Also multiple young children in room next door that at 7a-8a ran around in hallway laughing and playing. Pretty hard to sleep with that going on. Also at 11-12 at night you could hear the kids playing through the vents in our bathroom. Aside from that the staff were friendly and the guards were very nice and friendly.
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

ARNOLD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you!
Bodde här 2 nätter i december 2023

6/10 Okej

Steven

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was exceptional quality. Staff were friendly.
Bodde här 2 nätter i december 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Possible Last Visit
The Homewood Suites side of the Hilton combined Hampton Inn/Homewood Suites building may need to be re-evaluated. Mattress was too hard and the clearances between the bed and the restroom wall is too narrow for a King bed. Room should be a queen or the design should be changed. Breakfast though plentiful is not always quality (burnt sausage, biscuits and overcooked eggs). Other than that, it was an nice experience. ($58.00 for parking should told in advertisement)
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Grace

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Travelocity said you could check in at 18. Allowed me to book everything for my daughter of 18, then wouldn’t let her check in because she wasn’t 21. I had to drive 5hours one way to check my daughter in myself.
Bodde här 1 natt i december 2023
Svar från Fred Marshall 22 dec. 2023
I'm very sorry for the confusion, but I've double checked and on our travelocity.com site it lists that the minimum checkin age is 21 years old. Additionally, on our hampton.com brand site it also lists the minimum age as 21 years old.If you were told over the phone by travelocity, I would discuss this error with them so they can make any necessary changes or improvements in their processes.

10/10 Fantastiskt

Rio

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay !
Awesome stay , Location , better than average breakfast. Warm showers and they clean your room daily . This is my go to hotel . Nice pool
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Sharie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel
Lovely hotel close to everything. Parking was pricey, but easy to access. Tasty hot breakfast. We will be back.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

RICHARD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is expensive!!!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023