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Recensioner av Country Inn & Suites by Radisson, Hoffman Estates, IL

3 out of 5
Country Inn & Suites by Radisson, Hoffman Estates, IL
2280 Barrington Rd, Hoffman Estates, IL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 432 av 1001 recensioner" "
8 - Bra i betyg. 284 av 1001 recensioner" "
6 - Okej i betyg. 144 av 1001 recensioner" "
4 - Dåligt i betyg. 64 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 77 av 1001 recensioner" "

8,2/10

Renlighet

8,0/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Lennart

Bodde här 1 natt i juni 2018
Svar från Darci Kavanagh 29 juni 2018
Thank yo for the review

10/10 Fantastiskt

William

Gillade: Bekvämligheter
Quick check in. Friendly clerk
Bodde här 1 natt i maj 2024

8/10 Bra

Ann

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good service and room was nice. Property was cheaply built but it was clean
Bodde här 1 natt i april 2024
Svar från General Manager 30 apr. 2024
Thank you for your review. We are pleased that you enjoyed your stay with us. Yes, we are glad are service is better than a 5 star hotel!

4/10 Dåligt

Amanda

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The hotel itself and accommodations were wonderful, however the night manager should not be in costumer service. He was rude, dememing to myself and other staff, and does not conduct himself in an appropriate manner. Due to his service I will most likely not stay here again.
Bodde här 2 nätter i april 2024
Svar från General Manager 30 apr. 2024
Thank you for your review. We are sorry you did not enjoy your stay. However, you should have checked the pet policies and charges before bringing your pet.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 30 apr. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had problems checking in and staff corrected it for me very professionally for me loved that
Bodde här 1 natt i april 2024
Svar från General Manager 30 apr. 2024
Thank you for your review! We are pleased that the staff assisted you with the check in process. We hope to see you again on your next visit.

2/10 Väldigt dåligt

Tanveer

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Carpet and pillows had smell.
Bodde här 3 nätter i april 2024
Svar från General Manager 26 apr. 2024
Thank you for your feedback! Did you point this out to the front desk we could have switched your room immediately. We would have made it right.

10/10 Fantastiskt

Bakhtiyor

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would recommend this hotel. First of all front desk person was helpful, breakfast lady was really nice. Rooms are clean. Price is good.
Bodde här 1 natt i april 2024
Svar från General Manager 23 apr. 2024
Thank you for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okej

Jean

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The vending machines were not in operation, they didn’t think to let us know when we checked in… we had to purchase warm bottles of water for 2.50 a bottle
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Thank you for your review! Yes are soda machine was emptied due to we are getting a new company. We apologize for the inconvenience. We do have very cold water for free in the lobby 24 hours a day,

6/10 Okej

Nicole

Reste med familjen
Gillade: Personal och service
Friendly staff
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Thank you for your review! We would like to hear what we could have done better to make your stay great.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious and clean room.
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next visit.

8/10 Bra

Phillip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel close to I-90 for trip to Chicago. Staff very kind and helpful.
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next visit.

10/10 Fantastiskt

Jay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean affordable and good size rooms
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

6/10 Okej

Deborah

Bodde här 1 natt i mars 2024
Svar från General Manager 8 apr. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit.

6/10 Okej

Deborah

Reste med familjen
Gillade inte: Bekvämligheter
Same breakfast food
Bodde här 1 natt i mars 2024
Svar från General Manager 8 apr. 2024
Thank you for your review! We are sorry you did not enjoy our breakfast. We are limited service but always have a type of egg, sausage and potato along with all our other offerings.

10/10 Fantastiskt

Dan, Norridge

Bodde här 1 natt i mars 2024
Svar från General Manager 26 apr. 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit.

8/10 Bra

Irene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable and clean
Bodde här 2 nätter i mars 2024
Svar från General Manager 1 apr. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and walking distance for a "big city" hotel
Bodde här 1 natt i mars 2024
Svar från General Manager 25 mars 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Bobbie Jo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good pit stop
Bodde här 1 natt i mars 2024
Svar från General Manager 25 mars 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Jon

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från General Manager 25 mars 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Sandra

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The gentleman that checked me in is sooo sweet! He was very personable and when I brought the luggage cart back, he came and got it from me to put away. I walk with a cane and he didn't want me to have to walk all that way! He also brought me a couple of coffee filters when I explained that we forgot to pack some!!
Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Thank you for your kind review! We are pleased that you enjoyed your stay with us and our great customer service. We look forward to seeing you again soon.

6/10 Okej

Deborah

Reste med familjen
Need better breakfast
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Thank you for your review! We are sorry you did not enjoy your stay with us. We would be happy to hear what we could have done better to improve your stay.

6/10 Okej

Lyudmyla

Gillade: Personal och service
Breakfast was great, but property itself not so clean.
Bodde här 1 natt i mars 2024
Svar från General Manager 18 mars 2024
Thank you for your review! We are sorry you did not enjoy your stay with us.

8/10 Bra

Chacko

Reste med familjen
Gillade: Renlighet och personal och service
Front desk staff were very friendly and enjoyed the free breakfast
Bodde här 1 natt i mars 2024
Svar från General Manager 18 mars 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Genesis

Bodde här 1 natt i mars 2024
Svar från General Manager 15 mars 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

2/10 Väldigt dåligt

Caitlin

Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Thank you for your review! We would like to hear what we could have done better so your stay was perfect. Please feel free to reach out to me to let us know.

8/10 Bra

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet
Bodde här 1 natt i mars 2024
Svar från General Manager 11 mars 2024
Thank you for your review! We would like to know what we could have done better. That is our goal!

6/10 Okej

Deborah

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Quiet
Bodde här 1 natt i mars 2024
Svar från General Manager 11 mars 2024
Thank you for your review! We would like to know what we could have done better to make your stay better. That is our goal!

6/10 Okej

Maria

Gillade: Renlighet och personal och service
Everything was great. The only thing we did not like was the smell in the room. When we got home I could still smell it on all my clothes in the suitcase.
Bodde här 1 natt i mars 2024
Svar från General Manager 11 mars 2024
Thank you for your review! We would like to hear what room you stayed in so we can correct the issue. Our goal is so you can have a great stay? Did you report it to the front desk so they could make it right!

6/10 Okej

Deborah

Reste med familjen
Gillade: Personal och service
Door wasn’t secure
Bodde här 1 natt i mars 2024
Svar från General Manager 8 mars 2024
Thank you for your review! Please let us know which door is not secure? Did you report the issue to the front desk. We could have addressed it immediately.

6/10 Okej

Deborah

Reste med familjen
Gillade: Renlighet och personal och service
Door isn’t so secure
Bodde här 1 natt i mars 2024
Svar från General Manager 8 mars 2024
Duplicate review!

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
😊👍Nice!
Bodde här 1 natt i mars 2024
Svar från General Manager 5 mars 2024
Thank you for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Cynitha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok stay
Bodde här 1 natt i mars 2024
Svar från General Manager 5 mars 2024
Thank you for your review! We are sorry you did not enjoy your stay with us. We would be happy to hear what issues or concerns you had during your stay. Our goal is to have a great stay.

6/10 Okej

Hector

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was an ok hotel to stay at
Bodde här 5 nätter i februari 2024
Svar från General Manager 5 mars 2024
Thank you for your review! We are sorry you did not enjoy your stay with us. We would be happy to hear what issues or concerns you had during your stay.So we can make it right next time.

10/10 Fantastiskt

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a beautiful place to stay that close by a lot of areas. The staff was so friendly, and very helpful. The facility was super clean and the surrounding area was nice. We will definitely return and utilize these hotels in the future.
Svar från General Manager 29 feb. 2024
Thank you so much for your kind review! We are so pleased that you enjoyed your stay with us and our great staff. We look forward to seeing you again on your next visit.

10/10 Fantastiskt

Dan, Norridge

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a nice hotel.
Bodde här 1 natt i februari 2024
Svar från General Manager 26 feb. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Li

Bodde här 1 natt i februari 2024
Svar från General Manager 21 mars 2024
Thank you for your review! We hope you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Fatima

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Meh
Bodde här 1 natt i februari 2024
Svar från General Manager 19 feb. 2024
Thank you for your review! We hope you enjoyed your stay with us. We look forward to seeing you agin on your next visit.

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från General Manager 19 feb. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

8/10 Bra

Terry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was fine. My problem was that Expedia had canceled my reservation. Fortunately, the person taking care of me was knowledgeable and helpful, getting my reservation activated again, with additional effort from me.
Bodde här 3 nätter i februari 2024
Svar från General Manager 16 feb. 2024
Thank you for your review! I am sorry Expedia cancelled your reservation but glad the front desk was able to assist you. We look forward to seeing you again on your next visit.

10/10 Fantastiskt

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i januari 2024
Svar från General Manager 12 feb. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visist.

8/10 Bra

Dawn

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
I was told they don’t usually rent to people who live local. And then I was questioned about why I was staying since I live local to the hotel. Was I having a party? Was I renting it for my kids? It seemed inappropriate.
Bodde här 1 natt i februari 2024
Svar från General Manager 7 feb. 2024
Thank you for your review! I am sorry you felt the front desk was inappropriate. The agent was just screening the room as we do not allow parties or renting for children. We hope you enjoyed your stay and will try us again.

10/10 Fantastiskt

isabel

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i januari 2024
Svar från General Manager 29 feb. 2024
Thank you for your kind review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Jose

Gillade: Renlighet
Bodde här 5 nätter i januari 2024
Svar från General Manager 30 jan. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

8/10 Bra

leslie

Gillade: Renlighet
good for the price
Bodde här 1 natt i januari 2024
Svar från General Manager 26 jan. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Deborah

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från General Manager 26 jan. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 Fantastiskt

Dallae

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från General Manager 26 jan. 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We hope to see you again soon.

6/10 Okej

Michael

Wasbest staff ever
Bodde här 1 natt i januari 2024
Svar från General Manager 19 jan. 2024
I am sorry you were not pleased with your stay. We would be happy to hear what we could have done better. We are pleased that you enjoyed the staff.

10/10 Fantastiskt

Marc

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från General Manager 16 jan. 2024
Thank you for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit.

10/10 Fantastiskt

Tim

Reste med sin partner
Gillade: Renlighet och personal och service
Rooms was nice , elevator needs a lot of updating . We just had a snowstorm in the area and parking lots have not been plowed so they are covered in snow . Staff at front desk was very nice upon checkin .
Bodde här 1 natt i januari 2024
Svar från General Manager 16 jan. 2024
Thank you for your review! We did a a major snow storm and the plow trucks will not come until blowing snow and wind calm down. I can assure you they did plow twice each day and salted twice each day. They did a great job at Hyatt and our hotel for how severe it was.