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Recensioner av Four Points by Sheraton Chicago Schaumburg

3 out of 5
Four Points by Sheraton Chicago Schaumburg
1100 East Higgins Road, Schaumburg, IL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 137 av 216 recensioner" "
8 - Bra i betyg. 43 av 216 recensioner" "
6 - Okej i betyg. 18 av 216 recensioner" "
4 - Dåligt i betyg. 8 av 216 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 216 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

6/10 Okej

Arif

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter
The staff at check in double charged my credit card suppose to charge around 1200 he charged $3,600 ran my card thrice causing next day embarrassment when charging at a restaurant in front of a client .. complained to manger she said only at checkout would they refund ..at check out she said will take probably 15 days , was yea eking for business room they only cleaned once every two days ..
Bodde här 6 nätter i maj 2024

10/10 Fantastiskt

Scott, Carlisle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was quick and efficient. The rooms were very nice, clean and comfortable. Shopping and plenty of choices for restaurants/ food choices were available too.
Bodde här 1 natt i maj 2024
Svar från Lynzie York - General Manager 20 maj 2024
Dear Scott,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Pimaa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Lynzie York - General Manager 23 apr. 2024
Dear Pimaa,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Xiao, Schaumburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect
Bodde här 1 natt i april 2024
Svar från Lynzie York - General Manager 17 apr. 2024
Dear Xiao,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Mieka

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet Environment, friendly staff and very nice rooms.
Bodde här 1 natt i april 2024
Svar från Lynzie York - General Manager 9 apr. 2024
Dear Mieka,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Regina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is a nice hotel. Nice rooms. Kind staff.
Bodde här 1 natt i mars 2024
Svar från Lynzie York - General Manager 26 mars 2024
Dear Regina,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Dåligt

Eric

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
My stay at the hotel was very pleasant until my last weeks in the hotel someone stolen a gold chain necklace from my belongings. It is very unfortunate that employees at this facility will do such a thing.
Bodde här 12 nätter i januari 2024
Svar från Lynzie York - General Manager 15 feb. 2024
Dear Eric,Thank you for taking the time to let us know about your experience while staying with us. Your experience of with your gold chain necklace missing from your room is below our standard. Please allow me some time to research this issue and I will contact you regarding the investigation.

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Full bar.
Bodde här 2 nätter i januari 2024
Svar från Lynzie York - General Manager 5 feb. 2024
Dear Kenneth,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Craig

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bed was comfortable, staff friendly and informative, overall a great nights stay
Bodde här 1 natt i januari 2024
Svar från Lynzie York - General Manager 29 jan. 2024
Dear Craig,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Manuel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good!
Svar från Lynzie York - General Manager 11 jan. 2024
Dear Manuel,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Yeej

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Lynzie York - General Manager 11 jan. 2024
Dear Yeej,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay no complaints!!
Svar från Lynzie York - General Manager 15 feb. 2024
Dear Eric,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

MONIQUE, Miami

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like how the environment was so quiet and reserved. The staff were very welcoming and it felt like home for the days I stayed.
Bodde här 2 nätter i november 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Monique,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Elizabeth, Chicago

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. There was not a microwave but I was only staying one night so that was not a big deal. The place smelled wonderful due to the Scent Air machine they were using. The only negative was that my upstairs neighbors were loud!!
Bodde här 1 natt i november 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Elizabeth,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Heather

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Heather,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Väldigt dåligt

Jalak

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Rude staff
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Corrie

Bodde här 1 natt i oktober 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Corrie,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Eduardo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cigarrete smoke odor in the first room they offered ; I complained and they gave me another room in a higher floor
Bodde här 7 nätter i september 2023

10/10 Fantastiskt

BRENDA

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely loved the cleanliness, quiet, room darkening shades and level of comfort provided! Will keep this on our to “stay at” list! I guess the old adage is true… you get what you pay for!! (And then some!)😎
Bodde här 1 natt i september 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Brenda,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Laurie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Home away from Home! Always a great stay here. The Hotel is very clean and modern, and the staff always treats me well. ( I stay here 4 nights each month for work)
Bodde här 4 nätter i september 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Laurie,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Väldigt dåligt

Jalak

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was rude
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Sandra K

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I come to Schaumburg every week for business. This is now my favorite!
Bodde här 1 natt i september 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Sandra,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Lillian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will Stay Here Again!!
The room was perfect!! Very roomy it was quiet and the AC was amazing. The staff was very polite.
Bodde här 2 nätter i augusti 2023
Svar från Lynzie York - General Manager 5 jan. 2024
Dear Lillian,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Lynzie York - General Manager 11 jan. 2024
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Ganesan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Lynzie York - General Manager 11 jan. 2024
Dear Ganesan,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fantastiskt

Mitchell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023

8/10 Bra

Paresh

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was clean. Very nice room. We had issue with the breakfast in the morning. When we checked in, the front desk staff told us breakfast is until 11 am. We went there at 10:30. Breakfast was already closed. A different staff member said they gave breakfast only until 10 but the staff while checking in had made a mistake and told us a wrong time. We had to catch a flight so we had to rush to the airport without eating anything. Even after asking, the front desk didn’t give juice or fruit or yogurt.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

EJ

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nightie Night
Great, clean , safe area about 10 miles from O'Hare airport. restaurants and shopping nearby. Staff was super nice and quick check in. Quiet establishment so you'll get a good night's sleep.
Bodde här 1 natt i juli 2023

8/10 Bra

Chaminda

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall comfy stay. Management was not able to access the computer to find out what my exact charge for incidentals was, but that may be a computer issue. Did find a hair on the night stand too. The waste container, which was a dual trash and recycle container, in the room too small, particularly in the recycle component. I do also think the room service should be every day, not every 3 days. That being said, overall a comfortable and great hotel! 4 out 5 stars i would give for sure
Bodde här 4 nätter i juli 2023

8/10 Bra

Karina

Bodde här 1 natt i juli 2023

6/10 Okej

Vijaya Kumar

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I got downgraded as the room I booked was not available. After that I got my credit card charged twice and the manager would argue with me that they need to charge twice. Not a good experience checking in.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i juli 2023

6/10 Okej

Rodolfo

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Jay

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Nicolette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, comfortable and good location.
We enjoyed our stay very much.
Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

Vanessa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Jhonytra

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay
Bodde här 1 natt i maj 2023

8/10 Bra

Yuji

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Some details to improve but excellent
Overall it was comfortable stay. The hotel is clean and updated, but for some reason, the floor is not flat and bathroom exhaust vent was so old. I hope they will fix these details at some point.
Bodde här 1 natt i maj 2023

6/10 Okej

Jamy

Gillade: Personal och service
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Melanie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We only stayed one night. So we were in and out. But it would have been nice to experience the amenities the hotel had to offer. They seemed very up to date and clean.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Amber

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Jodi

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location close to Woodfield Mall, shops and restaurants. This is our second stay here and we will be back again!
Bodde här 2 nätter i maj 2023

4/10 Dåligt

Mariam Isabel Baranda

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room wasn’t ready yet no breakfast included
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Guadalupe

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy quick check-in. The room was great. I would stay here again.
Bodde här 1 natt i maj 2023

8/10 Bra

Jason

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Aaron

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2023